We are seeking a highly motivated individual to join our team in a capacity that aligns with our organizational goals. This role is designed to leverage your expertise in [specific field or function] to drive impactful results while fostering growth and innovation within the department. The successful candidate will be responsible for [key responsibility or function], ensuring adherence to industry best practices and company policies. Additionally, this position requires strong analytical skills, the ability to collaborate effectively across teams, and a commitment to delivering exceptional performance.
The Hardware Engineer plays a vital role in ensuring the reliability, innovation, and operational readiness of our physical touchpoints—our POS terminals. In this position, you will oversee the entire hardware lifecycle, encompassing the design of circuit boards and equipping our repair technicians with the expertise required to maintain our fleet’s performance. You serve as the critical bridge connecting intricate electronic systems with the day-to-day needs of the business owners who rely on them.
Oversee and execute a range of critical duties, ensuring alignment with organizational objectives and operational standards. Develop, implement, and monitor strategies to enhance efficiency, productivity, and overall performance within the designated scope of responsibility. Collaborate with cross-functional teams to foster innovation, streamline processes, and achieve key performance indicators. Monitor progress, analyze outcomes, and provide actionable insights to drive continuous improvement and strategic decision-making. Ensure compliance with company policies, industry regulations, and best practices to mitigate risks and uphold accountability. Serve as a liaison between departments, facilitating seamless communication and coordination to support unified goals. Maintain meticulous documentation, track key metrics, and prepare comprehensive reports to inform leadership and stakeholders of progress and areas requiring attention.
Design and Innovation: Develop electronic hardware circuits and PCB layouts that adhere to stringent performance and reliability benchmarks.
Maintain and update the comprehensive technical documentation serving as the authoritative reference for design specifications, encompassing detailed parts lists and bills of materials.
Transform our repair technicians into highly skilled professionals by designing comprehensive training programs and establishing streamlined procedures that enhance both accuracy and efficiency in their work.
Craft and maintain repair manuals that transform intricate repairs into straightforward processes.
Conduct thorough, practical testing of products and tools to uncover design flaws, then propose enhancements that elevate hardware quality and performance.
Analyze hardware specifications and market trends to assess the viability of novel designs or enhancements, ensuring strategic research drives informed decision-making.
Maintain meticulous and precise documentation by recording all repair procedures and outcomes, thereby enabling us to derive valuable insights from each identified issue.
Collaborate with technicians and fellow engineers to synchronize our hardware strategy across the team.
Seeking a candidate with a Bachelor’s degree in a relevant field, such as engineering or computer science, along with a minimum of three years of professional experience in a similar role. Proficiency in Python, SQL, and data visualization tools is essential, alongside strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams. Experience with Agile methodologies and project management frameworks is highly desirable.
A bachelor’s degree in Electrical/Electronics Engineering or a closely related discipline (or commensurate hands-on experience in the field) is required.
Engineering professionals with three to five years of hands-on experience in hardware and electronics development are encouraged to apply.
A background in terminal or electronics repair is highly beneficial.
You possess robust analytical abilities, deriving satisfaction from piecing together information to unravel complex problems.
Demonstrated expertise in utilizing Microsoft Office applications to create, manage, and maintain documentation and tracking systems.
You demonstrate a strong commitment to precision, prioritizing meticulous accuracy and maintaining meticulous organization in all tasks.
You consistently take initiative, anticipating needs and driving improvements without requiring explicit guidance.
About You
You’re a Problem Solver: You enjoy the “how” and “why” behind hardware and love making things work.
As an educator, you have a passion for imparting knowledge and fostering the professional development of technicians, enabling them to enhance their skills.
You thrive on achieving excellence and continuously seek opportunities to enhance both quality and efficiency, refusing to accept anything less than optimal performance.
You demonstrate strong interpersonal skills by expressing yourself effectively and consistently showing consideration for your colleagues, irrespective of their position.
We measure success by the timely completion of projects, the accuracy of deliverables, and the consistent achievement of performance targets. It is demonstrated through positive feedback from stakeholders, the ability to meet or exceed key performance indicators, and the effective resolution of challenges as they arise. Additionally, success is reflected in the team’s collaborative efforts, continuous process improvements, and the alignment of individual contributions with organizational goals.
Our hardware designs are engineered for exceptional reliability, ensuring minimal downtime for POS terminals in real-world deployments.
Repair technicians gain enhanced skills and confidence through structured training programs and comprehensive manuals.
Through improved documentation and streamlined processes, hardware issue diagnosis and repair times are shortened, enhancing overall efficiency.
Your contributions drive innovative hardware modifications that deliver tangible benefits to our business clients, enhancing their operational efficiency and effectiveness.
What we can offer you
Culture: We put our people first. We’ve built a company where all voices are heard and we look out for one another. Above all, we are human.
We foster a culture of continuous learning through knowledge exchange, structured training programs, and recurring technical presentations.
Compensation includes a competitive salary, pension benefits, health insurance coverage, and an annual performance bonus.
Qualifications
BA/BSc/HND
