We are looking to hire an Operations Manager to oversee the administration and strategic growth of physical security services for our clients in Lagos. The position requires designing security systems, assessing security protocols, supervising equipment maintenance, and leading the recruitment and deployment of security personnel.
The successful candidate will adeptly merge operational excellence with strategic business development, cultivating relationships that uncover fresh opportunities while upholding the most rigorous standards of professional security service delivery.
Oversee and execute a comprehensive range of duties encompassing strategic planning, operational management, and team leadership to drive organizational objectives. Ensure adherence to industry regulations, maintain high standards of quality control, and foster a collaborative work environment that promotes innovation and efficiency. Monitor performance metrics, analyze data trends, and implement improvements to enhance productivity and profitability. Supervise staff development, including training, mentoring, and performance evaluations, while aligning team efforts with company goals. Coordinate cross-functional projects, facilitate clear communication between departments, and resolve conflicts to maintain a cohesive operational framework.
Develop and execute thorough plans for managing physical security, encompassing key control, surveillance technologies, alert monitoring systems, electronic access systems, fire safety measures, and vehicle inspection protocols.
Perform routine security evaluations and assessments at client locations, verifying that all security equipment is correctly maintained and operating at peak efficiency.
Assess current and emerging security requirements, delivering data-backed recommendations to enhance processes and streamline operations.
Develop and deploy infrastructure and methodologies that foster business expansion while facilitating innovative service offerings.
Provide assistance in the recruitment and selection of security operatives, ensuring adherence to organizational policies and regulatory compliance standards.
Strategically plan and manage the allocation and reassignment of security personnel in alignment with client specifications and operational needs.
Maintain and expand professional relationships with clients, industry partners, and stakeholders to uncover and capitalize on emerging business opportunities.
Maintain transparent communication with teams at all client sites throughout the region, providing management with clear feedback as needed.
Requirements
A relevant Bachelor’s degree, or an equivalent qualification, from an accredited university is required.
Experienced professionals with a minimum of five years in operations management within the security services sector, or an equivalent discipline, are encouraged to apply.
The position requires an MBA degree, as well as a Project Management Professional (PMP) certification, along with specialized credentials in Security Management Systems.
Demonstrates extensive expertise in physical security systems, encompassing surveillance, access control, alarm monitoring, and fire safety protocols.
Possesses proven expertise in performing security evaluations and formulating actionable strategic recommendations to enhance operational effectiveness.
Proven ability to lead teams effectively, coupled with extensive expertise in overseeing the recruitment, training, and deployment of security personnel.
Demonstrated expertise in business development, with a keen eye for recognizing market opportunities and cultivating robust professional relationships.
Demonstrated proficiency in organizing and coordinating operations across multiple client sites with precision and efficiency.
Proficient in both written and verbal English communication, with a strong aptitude for effectively engaging stakeholders across all organizational levels.
Proven expertise in designing and implementing standard operating procedures and compliance frameworks is required.
Benefits include a competitive salary, comprehensive health insurance covering medical, dental, and vision, a generous retirement savings plan with company matching contributions, paid time off including vacation and sick leave, flexible work arrangements to support work-life balance, professional development opportunities such as tuition reimbursement and training programs, and employee assistance programs for mental health and wellness support. Additional perks may include remote work flexibility, wellness incentives, and performance bonuses. Eligibility for these benefits begins after a standard probationary period.
Seize the chance to influence security operations across a wide range of client portfolios in Lagos.
Professional growth within a rapidly expanding security services enterprise offers opportunities for skill enhancement and career advancement in an evolving industry landscape.
We foster a collaborative work environment where leadership maintains high visibility, ensuring open communication and alignment with organizational goals.
Compensation is structured competitively and aligns with qualifications and professional background.
To submit your application, kindly adhere to the specified method outlined in the instructions. Ensure all required documents and information are included as part of the application process. Follow the provided guidelines meticulously to avoid any delays or complications in the evaluation of your submission.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
5 years
