Role Description
We are seeking a dedicated professional to fill a full-time, on-site Operations Administrative Support/Debt Recovery Officer position located in Lagos.
This position encompasses the oversight of administrative functions, delivery of operational assistance, and enhancement of debt recovery processes, while ensuring the precision of Operational records. Additionally, it requires coordination with agents, partners, and regulators to address service-related and debt-related inquiries.
Seeking candidates with a Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. Proficiency in programming languages such as Python, Java, or C++ is required. Familiarity with data structures and algorithms is essential. Experience with web development frameworks and databases is preferred. Strong problem-solving skills and the ability to work independently are necessary. Excellent communication skills for collaborating with cross-functional teams are also required.
A strong, persuasive demeanor coupled with exceptional interpersonal abilities is essential for excelling in this position.
Ability to build and maintain professional relationships.
Proficiency in debt collection is essential, encompassing the management of delinquent accounts and the facilitation of structured payment agreements.
Proficiency in analytical methods to interpret financial data and discern meaningful trends or insights is essential. A strong command of intermediate-level Excel functions is a prerequisite for this role.
The ability to effectively oversee multiple reporting structures is essential. This position reports to both the Managing Director and Chief Marketing Officer.
Strong proficiency in organizational management, time allocation, and meticulous attention to detail is required.
Demonstrated expertise in utilizing specialized computer software, encompassing both financial and administrative applications.
A Bachelor’s degree in Finance, Business Administration, or a closely related discipline, coupled with prior experience in a comparable position, is highly desirable.
Please ensure your application is submitted via email to recruitment@promatic.ng, with the position clearly indicated in the subject line of your message.
Qualifications
BA/BSc/HND