Dover’s Dental Clinic is looking for an organized, proactive, and professional Operations & Administration Officer to assist with the daily operations of our expanding dental practice located in Leak Phase 1, Lagos.
The ideal candidate will collaborate effectively with leadership, employees, and clients to uphold seamless clinic functionality, deliver outstanding patient care, and streamline administrative workflows.
Oversee and manage daily operations to ensure seamless workflow and adherence to organizational standards, while driving efficiency and productivity across all assigned projects. Develop and implement strategic initiatives to enhance performance metrics and align with long-term business objectives. Collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and foster innovation. Monitor key performance indicators (KPIs) to assess progress, address deviations promptly, and implement corrective actions as needed. Lead, mentor, and motivate team members to cultivate a high-performing culture, ensuring professional growth and development. Maintain compliance with industry regulations, company policies, and best practices to uphold operational integrity and risk management. Prepare and present detailed reports, analyses, and presentations to stakeholders, providing actionable insights and recommendations. Act as a liaison between senior leadership and operational teams to facilitate clear communication and alignment on strategic priorities.
Oversee the daily administration and operational functions of the clinic to ensure seamless functioning.
Oversee the scheduling of patient appointments, handle incoming inquiries, and ensure timely follow-up communications to maintain seamless patient care.
Greet patients in a courteous and professional manner, ensuring they feel welcomed and valued throughout their visit.
Ensure the meticulous maintenance and up-to-date documentation of patient records to uphold accuracy and compliance with established healthcare standards.
Assist in organizing staff schedules and managing operational coordination to ensure seamless workflow and efficiency.
Monitor stock levels of inventory and office supplies, assess procurement requirements, and ensure adequate availability to support operational activities.
Monitor financial transactions and support the preparation of administrative reports to ensure accurate and timely documentation.
Collaborate on clinic marketing strategies and patient outreach efforts to enhance community engagement and drive appointment bookings.
Coordinate and oversee social media initiatives and content creation efforts as needed.
Maintain a professional, well-structured, and highly efficient clinic environment.
Develop, enforce, and continuously review clinic policies and operational procedures to ensure alignment with regulatory standards and organizational objectives.
Assist with additional tasks as deemed appropriate by management to support operational needs and objectives.
Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field; minimum of 5 years of experience in software development, preferably with a focus on backend systems; proficiency in programming languages such as Java, Python, or C++; strong understanding of algorithms, data structures, and system design; experience with databases (SQL/NoSQL), cloud platforms (AWS, Azure, or GCP), and DevOps practices; familiarity with Agile/Scrum methodologies; excellent problem-solving skills and attention to detail; ability to work collaboratively in a fast-paced, cross-functional team environment; strong communication skills, both written and verbal; willingness to mentor junior developers and contribute to code reviews.
A relevant field of study, encompassing OND, HND, or Bachelor’s degree qualifications, is required for this position.
Seeking candidates with at least two years of hands-on experience in administrative support, customer service, or operational roles.
Proven ability to communicate effectively and establish strong interpersonal connections is essential.
Demonstrates exceptional capacity to manage multiple tasks efficiently while maintaining meticulous organization throughout all responsibilities.
Proficiency in computer applications, including Microsoft Office, Google Workspace, and various social media platforms, is required.
Capable of operating autonomously while also contributing effectively within collaborative team environments.
Professionals must exhibit a polished appearance and demonstrate a proactive, optimistic demeanor in all interactions.
Proficiency in healthcare, hospitality, customer service, or clinic administration is highly desirable.
ADDITIONAL ADVANTAGE
Professionals possessing any of the following competencies will receive preferential consideration.
We are looking for a skilled Social Media Manager to oversee our digital presence across various platforms. Your responsibilities will include crafting engaging content, scheduling posts, monitoring analytics, and engaging with our audience to build brand loyalty. You will collaborate with marketing and creative teams to develop campaigns that align with our business objectives. Additionally, you will analyze performance metrics to refine strategies and ensure our messaging is consistent and impactful. Ideal candidates will have a strong portfolio demonstrating expertise in social media growth, a deep understanding of platform algorithms, and experience with analytics tools. Proficiency in content creation, copywriting, and community management is essential.
Developing compelling and engaging written, visual, and multimedia content across various platforms to attract, inform, and retain target audiences is a core responsibility of this role. Crafting high-quality articles, blog posts, social media updates, videos, and graphics that align with brand messaging and marketing objectives is essential. Strong research, writing, and editing skills are required to produce accurate, well-structured, and SEO-optimized content. Additionally, collaborating with cross-functional teams, including designers, marketers, and subject-matter experts, ensures content meets strategic goals. Proficiency in content management systems, SEO best practices, and analytics tools is necessary to track performance and refine content strategies. Experience with content calendars and project management is also beneficial.
Skilled professionals in photography or videography are sought to capture high-quality visual content that effectively communicates the intended message. Candidates must possess expertise in operating cameras, lighting equipment, and editing software to produce polished final products. Responsibilities include framing shots, adjusting lighting, directing subjects, and editing footage to meet project specifications. Strong attention to detail, creativity, and technical proficiency are essential for success in this role.
We seek a skilled Graphic Designer proficient in creating visually compelling designs across various mediums, including print, digital, and social media platforms. The ideal candidate will possess strong expertise in industry-standard software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and demonstrate a keen eye for typography, color theory, and layout principles. Responsibilities include collaborating with marketing teams to develop cohesive brand identities, producing high-quality marketing materials, and ensuring consistency in design across all channels. Additionally, the candidate should be adept at incorporating feedback, managing multiple projects under tight deadlines, and staying current with emerging design trends and technologies. A portfolio showcasing a diverse range of work is essential for consideration.
Digital marketing professionals leverage data-driven strategies to enhance brand visibility, engage target audiences, and drive measurable growth across digital channels. They craft and execute campaigns across multiple platforms, including social media, email, search engines, and websites, while analyzing performance metrics to refine tactics and optimize return on investment. Strong analytical skills, creativity, and proficiency in marketing tools—such as Google Analytics, SEO/SEM, and content management systems—are essential. Additionally, expertise in paid advertising, lead generation, and conversion optimization is often required, along with the ability to adapt to evolving industry trends and consumer behaviors. Collaborative work with cross-functional teams, including designers, developers, and sales, ensures cohesive and impactful marketing initiatives.
Seasoned professionals in sales and client relations will oversee client acquisition, retention, and satisfaction strategies to drive revenue growth and foster long-term partnerships. Responsibilities include identifying and pursuing new business opportunities, maintaining strong connections with existing clients, and ensuring their needs are met through tailored solutions. Candidates must possess proven experience in sales, excellent communication skills, and the ability to build trust and rapport with diverse stakeholders. A track record of exceeding targets and a deep understanding of customer relationship management principles are essential for success in this role.
WHAT WE OFFER
We foster a collaborative and professional atmosphere that encourages growth and productivity.
This role offers significant potential for professional advancement and skill enhancement, providing numerous avenues for career progression and continuous learning.
Experienced professionals gain valuable insight into contemporary dental practice operations through immersive engagement with cutting-edge clinical workflows, administrative systems, and patient care methodologies.
A salary commensurate with experience and qualifications will be offered.
Shortlisted candidates will receive notification regarding their application status.
Prospective candidates who meet the qualifications are encouraged to submit their CV to care@doversdental.com, with the job title included in the email’s subject line.
Qualifications
BA/BSc/HND , OND
Experience Required
2 - 10 years
