We are seeking a highly motivated candidate to join our team as a [Job Title]. The ideal individual will possess a [specific degree or certification, if applicable], along with [X] years of relevant experience in [specific field or industry]. Proficiency in [specific software, tools, or methodologies] is essential, and familiarity with [specific industry regulations, standards, or practices] is preferred.
The successful applicant will be responsible for [detailed responsibility 1], [detailed responsibility 2], and [detailed responsibility 3], while ensuring adherence to [specific company policies, quality standards, or compliance requirements]. Strong analytical, problem-solving, and communication skills are required, along with the ability to collaborate effectively within a dynamic team environment. The role may occasionally involve [specific task or requirement, if applicable], and the candidate should be prepared to [additional expectation, if applicable].
This position offers the opportunity to contribute to [specific projects, initiatives, or company goals], with potential for professional growth and development. The candidate must be able to work [specified hours, location flexibility, or travel requirements, if applicable] and demonstrate a commitment to continuous improvement and innovation.
As a Product Manager within our Digital Solutions division, you will spearhead Visa Token Service initiatives and low-cost acceptance solutions, such as Visa Accept and emerging acceptance verticals in Urban Mobility. This role encompasses responsibilities across West Africa, demanding extensive engagement and coordination with cross-functional teams, including digital development, network processing, client support, risk management, legal, and operational departments.
The Digital Solutions Manager will collaborate with a broad range of Visa issuers, merchants, and mobile ecosystem partners to successfully introduce face-to-face payment solutions into the SSA market. This Product Manager role will support the Digital Solutions Payments Lead by serving as the primary product lead for clients in the SSA region integrating with the Visa Token Service and merchant solutions, while also expanding into new merchant verticals and facilitating next-generation proximity payment acceptance. The position will involve developing strategic approaches to define Visa’s involvement in these opportunities and ensuring the delivery of necessary capabilities to capitalize on them. Candidates with an engineering or pre-sales consulting background seeking to transition into the product domain of a payments technology company would be well-suited for this role.
A top candidate will demonstrate high adaptability and coachability, alongside exceptional communication, presentation, interpersonal, and organizational abilities, with the capacity to juggle multiple projects seamlessly. This role demands a minimum of two years of hands-on experience in product management, requirements gathering, and use case design, complemented by a strong technical foundation. The ideal hire will exhibit a balanced aptitude for tactical execution and strategic thinking, capable of working autonomously with minimal oversight in a dynamic and rapidly changing setting.
We are seeking a highly motivated individual to oversee daily operations, ensuring seamless workflow efficiency and adherence to established protocols. Key responsibilities include managing a diverse team, delegating tasks effectively, and fostering a collaborative work environment to drive productivity. The role requires meticulous planning, problem-solving under pressure, and consistent delivery of high-quality results while maintaining open communication with stakeholders. Additionally, the position demands strong organizational skills, adaptability to evolving priorities, and a commitment to continuous improvement in processes and performance.
Visa Token Services wallets are deployed throughout West Africa to provide secure digital payment solutions.
Direct the implementation and oversight of tokenization initiatives throughout the Sub-Saharan Africa (SSA) region.
Lead and oversee Third-Party project activities across designated regions, ensuring the successful implementation of tailored Tokenization solutions aligned with market-specific requirements.
Lead and oversee global initiatives focused on third-party collaborations, specifically with major technology companies such as Apple, Google, and Samsung, to successfully implement and deploy market-specific tokenization solutions.
Spearhead and facilitate regional engagements with prominent Global Third-Party Wallet providers, including Apple, Google, and Samsung.
Facilitate critical business development initiatives by contributing specialized knowledge and strategic insights to proposal efforts, including pitches, RFPs, and engagements with both prospective and current clients.
A collaborative strategic approach to tokenization is being developed in conjunction with Regional Solutions Teams, focusing on identifying available use cases and assessing market requirements.
Offer technical pre-sales integration assistance for the Visa Digital Solutions SDK as well as the VTS token requestor and issuer APIs, accessible via the Visa Developer Center.
Deliver expert pre-sales technical integration assistance for worldwide Third-Party wallet integrations, including Apple Pay and Samsung Pay, while collaborating closely with Business Development, Client Services, and regional solutions teams.
Spearhead the regional implementation of VTS initiatives, including the Secure Credential Framework, with strong leadership and strategic direction.
Visa Facilitation and Transit Arrangements (Throughout West Africa)
Lead and oversee the Visa Accept strategy for markets in Western Australia, ensuring alignment with organizational objectives and market demands.
Oversee and facilitate interactions with transit technology partners, acquirers, and merchant aggregators to ensure seamless collaboration and operational efficiency.
Define the strategic direction for the Visa Accept and Transit roadmaps, establishing comprehensive product and market requirements to guide future initiatives.
Deliver pre-sales technical assistance and recommendations to regional solution vendors, payment facilitators, and acquirers.
Lead and oversee the execution of integration processes, certification procedures, and pilot launches within the SSA market. Supervise cross-functional teams to ensure seamless implementation and adherence to regulatory standards while driving successful project outcomes.
We monitor and report on the performance of the Visa Accept and Transit pilot program to Global, ensuring accurate tracking and comprehensive analysis of its outcomes.
Develop and incorporate region-specific requirements into the global solution roadmap to ensure comprehensive consideration.
We are seeking a skilled professional to oversee and enhance our product performance through strategic analysis and continuous improvement initiatives. The ideal candidate will possess expertise in data-driven decision-making, with a strong background in performance metrics, KPI tracking, and process optimization. Responsibilities include evaluating product performance trends, identifying areas for enhancement, and implementing data-backed solutions to drive efficiency and growth. Additionally, the role involves collaborating with cross-functional teams to align performance goals with business objectives and ensuring consistent delivery of high-quality products. Proficiency in analytical tools, along with excellent communication and problem-solving skills, is essential for success in this position.
Monitor and analyze the performance and implementation of client solutions and their subsequent launches, ensuring consistent communication through regular reporting and updates.
Essential Functions
Serve as the authoritative product management specialist for Merchant Solutions and tokenization, driving strategic direction and expertise in these domains.
Partner with diverse teams across the organization to develop and deploy industry-leading proximity payment solutions and functionalities.
Develop and enhance innovative use cases, conceptual frameworks, definitions, and product design specifications for the Visa Token Service digital platform.
Deliver technical assistance for the Product technology platform to both local and regional teams, facilitating seamless support across this intricate and dynamic system, while collaborating with relevant sub-functions as necessary.
Develop and implement essential performance metrics and tracking mechanisms to ensure the reliable and timely delivery of new product features while fostering ongoing enhancements.
Leverage innovative problem-solving techniques to devise technical strategies that drive organizational objectives forward.
Energetic, results-driven, and deeply committed to customer success, the ideal candidate exhibits a strong passion for the payment industry and cutting-edge technologies.
A collaborative professional who thrives in team environments, demonstrating strong interpersonal skills and a positive attitude when contributing to cross-functional projects, even in the absence of a direct reporting structure.
Directly shape the product feature backlog’s prioritization to align with the execution of the product vision and roadmap, thereby ensuring the achievement of product goals and market success.
This role is structured as a hybrid position, with the specific weekly office attendance requirements to be determined by your hiring manager.
Qualifications
Bachelor’s degree or equivalent practical experience is required. Minimum of 3 years of relevant work experience is necessary. Proficiency in [specific skills, tools, or languages, if applicable] is essential. Strong problem-solving abilities and a demonstrated capacity for analytical thinking are important. Excellent communication skills, both written and verbal, are a must. Ability to work independently as well as collaboratively in a team environment is required. Familiarity with [specific industry standards, regulations, or frameworks, if applicable] is preferred.
Candidates should possess a Bachelor’s Degree coupled with a minimum of five years of professional experience, or an Advanced degree (such as a Master’s, MBA, JD, or MD) with at least four years of relevant work experience. Alternatively, a PhD degree may be accepted in lieu of prior work experience.
Seeking candidates who possess the following preferred qualifications: a minimum of three years of relevant experience in the field, proficiency in industry-standard software tools, and a bachelor’s degree in a related discipline. Additionally, experience with project management methodologies and strong analytical skills are highly desirable. Candidates should demonstrate excellent communication abilities and the capacity to work collaboratively in a team-oriented environment. Familiarity with regulatory compliance standards and prior involvement in process improvement initiatives are also advantageous. Strong problem-solving capabilities and adaptability to evolving industry trends are essential for success in this role.
A bachelor’s degree in computer science, computer engineering, electrical engineering, or a related technical field is required, or equivalent professional experience demonstrating strong technical expertise and acumen.
Seeking candidates with at least one year of demonstrated, progressively responsible experience in product development for mobile payment solutions and/or mobile application platforms, or alternatively, in payment systems integration.
The successful applicant should possess hands-on experience in mobile contactless payment issuance programs, such as pay Wave or pay Pass, as well as proficiency in smart card deployments, including EMV technology, or relevant applications leveraging NFC capabilities.
Professional rewrite:
Ideally, you possess prior experience in an engineering or pre-sales consultancy capacity, preferably with exposure to international markets.
A candidate with a strong technical background and prior consulting experience in sales engineering or systems integration would be ideal.
Proficient in articulating complex technical information with clarity and precision, adapting communication style to effectively engage both technical and non-technical stakeholders in a manner aligned with sales objectives.
Independent decision-making is essential on a daily basis, with limited oversight from senior staff members.
The role demands a dynamic and diverse workload, involving simultaneous support for several ongoing implementation initiatives and sales endeavors.
Demonstrated proficiency in crafting polished written communication and delivering compelling verbal presentations, coupled with outstanding interpersonal abilities and a track record of successfully influencing stakeholders at various organizational levels, including cross-regional and cross-functional teams.
Proficiency in strategic planning, efficient organization, and analytical problem-solving is required.
Demonstrates exceptional project management capabilities, adept at orchestrating a multitude of tasks while engaging seamlessly with internal and external stakeholders.
Capable of traveling as required to fulfill job obligations.
Qualifications
BA/BSc/HND , MBA/MSc/MA , PhD/Fellowship
Experience Required
5 years
