We are seeking an experienced professional to fill the position with [Job Title]. This role involves overseeing [specific key responsibility or project], ensuring alignment with organizational objectives. The ideal candidate will possess a minimum of [X years] of relevant experience in [field/industry], along with proficiency in [specific skills or tools]. Strong analytical, communication, and problem-solving abilities are essential for success in this role. Key responsibilities include [list responsibilities], with a focus on driving efficiency, innovation, and team collaboration. The successful applicant will work closely with [specific departments, teams, or stakeholders] to achieve measurable outcomes.
The Linkage Coordinator plays a pivotal role in enhancing HIV testing, referral, linkage, retention, and community support systems to ensure seamless access to HIV prevention, care, and treatment services. This position oversees the implementation, monitoring, and evaluation of referral and linkage processes between communities and healthcare facilities, guaranteeing that newly identified individuals living with HIV (PLH IV) are promptly enrolled in care and consistently retained on treatment. The role involves close collaboration with healthcare providers, community-based organizations, faith-based groups, support networks, and local structures to facilitate client follow-up, adherence support, positive health dignity and prevention (PHDP) interventions, and continuous care services. Additionally, the incumbent contributes to capacity building initiatives, community mobilization efforts, data management, and reporting to drive improved program outcomes and strengthen HIV service delivery across both facility and community settings.
We are seeking a highly motivated professional to fulfill key operational duties and contribute meaningfully to our team’s success. The ideal candidate will oversee critical tasks, including the execution of core responsibilities, adherence to established protocols, and collaboration with cross-functional departments to achieve organizational objectives. This role demands meticulous attention to detail, strong analytical abilities, and the capacity to multitask effectively in a dynamic work environment. Key deliverables include managing daily operations, ensuring compliance with industry standards, and driving process improvements to enhance overall efficiency. Additionally, the position requires proficient technical expertise, exceptional communication skills, and a proactive approach to problem-solving to support long-term growth and sustainability.
Plays a key role in designing, executing, monitoring, and assessing HIV referral and linkage systems within healthcare settings and community environments.
Facilitates seamless coordination of all referral processes and monitors outcomes between health facilities and communities to ensure continuous, effective collaboration.
Delivers assistance to newly diagnosed people living with HIV (PLH IV) throughout linkage processes, focusing on evaluating and addressing potential barriers that may impede their access to services.
Execute integrated community outreach initiatives to facilitate the seamless connection of testing and treatment programs.
Collaborates closely with HCT teams to ensure prompt follow-up for HIV clients, employing home visits, phone calls, and text messages to track and document process outcomes effectively.
Establish and lead community support groups specifically for people living with HIV, collaborating closely with NEPHRON and other civil society organizations to enhance coordination and impact at state, local government area, health facility, and community levels.
Ensure the successful implementation of community adherence monitoring initiatives.
Implements Positive Health Dignity and Prevention (PHDP) strategies effectively within community settings to ensure comprehensive and sustainable outcomes.
Collaborates extensively with healthcare professionals, community-based organizations (CMOS), and faith-based organizations (FBS) to maintain patient engagement and continuity of care throughout the treatment journey.
Ensure seamless assisted referrals for newly identified People Living with HIV (PLH IV) between community-based and healthcare facility systems while maintaining consistent client retention within the health facilities.
Collaborates closely with testing teams to guarantee seamless patient progression through the care continuum and to enhance client retention.
Implements strategic HIV referral and linkage protocols at AHF health facilities to ensure seamless coordination and adherence to established healthcare standards.
Facilitates the enhancement of competencies among healthcare workers (HCWs) and staff of community-based organization (CBO) partners, specifically in the areas of referral and linkage processes.
Collaborates effectively with key community stakeholders, including the Ward Development Committee (WDC), Village Health Workers (VHW), Health Committees (HC), and Community Development Groups (CDGs).
Ensure the proper management of data and oversee the accurate collection of data at both the facility and community levels using appropriate data tools.
Assist with additional tasks and responsibilities as assigned by management, as required.
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required, complemented by a minimum of three years of progressive accounting experience. Proficiency in GAAP standards, financial reporting, and tax compliance is essential. Strong analytical skills, meticulous attention to detail, and the ability to work under strict deadlines are critical. Excellent communication and organizational abilities are also necessary to collaborate effectively with cross-functional teams. Experience with ERP systems, particularly SAP, and advanced Excel proficiency are preferred qualifications.
To successfully fulfill the responsibilities of this role, the individual must meet each essential duty with a high level of proficiency. The qualifications outlined below reflect the necessary knowledge, skills, and abilities required for the position.
Seeking candidates with a strong educational background or relevant professional experience. Applicants must hold at least a high school diploma or equivalent, though advanced degrees or specialized training in the field are highly preferred. Prior experience in a similar role, whether through internships, employment, or volunteer work, is advantageous. The ideal candidate will demonstrate a commitment to continuous learning and professional growth.
A bachelor’s degree in a related field, such as B.Sc. or BA, or an equivalent qualification is required.
Requires a minimum of two to three years of direct experience delivering HIV-related services in both community-based and healthcare facility settings.
Familiarity with collaborating with CBO partners is advantageous.
Proficient in multiple languages, including but not limited to English, with fluency in verbal and written communication. Strong interpersonal abilities to engage effectively with diverse teams and clients across international markets. Exceptional translation and interpretation skills to bridge communication gaps and ensure clarity in cross-cultural interactions.
Proficient in English communication, both written and verbal.
Proficiency in reviewing, evaluating, and comprehending standard scientific and technical journals, financial statements, and legal documentation is essential.
Must possess strong skills in addressing routine customer inquiries as well as complaints directed from customers or regulatory authorities.
Proficient in crafting speeches and articles suitable for publication, ensuring adherence to specified style guidelines and formatting standards.
Proficient in problem-solving, demonstrating adaptability in dynamic environments, with a keen eye for detail and a commitment to delivering high-quality results. Possesses strong organizational skills, enabling efficient multitasking and prioritization of tasks in high-pressure situations. Exhibits excellent communication abilities, both verbal and written, fostering collaboration and clarity among team members. Capable of working both independently and collaboratively, ensuring alignment with organizational objectives. Demonstrates a proactive approach to learning and professional growth, continuously seeking opportunities to enhance skills and knowledge.
Demonstrates strong interpersonal skills and effectively engages with patients within a healthcare facility environment.
Provides outstanding customer service consistently. Demonstrates strong interpersonal skills to engage with clients effectively. Exhibits patience and empathy in resolving inquiries or concerns. Maintains a professional and courteous demeanor in all interactions. Prioritizes customer satisfaction and strives to exceed expectations where possible.
Interested applicants are required to submit their application materials, consisting of a CV and cover letter combined into a single document, to globalhr.africa@aidshealth.org. The email subject line must clearly specify the position and location being applied for. Only candidates who meet the initial selection criteria will be notified. Additionally, the application document should be saved using the applicant’s full name, preferably in Microsoft Word or PDF format. AIDS Healthcare Foundation is an equal opportunity employer.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
