As a dedicated professional, you will oversee and execute duties associated with this role, ensuring alignment with organizational goals. Your responsibilities will include managing key processes, collaborating with cross-functional teams, and delivering measurable results that drive business success. The position demands strong analytical skills, proficiency in relevant tools or software, and the ability to adapt to evolving priorities. Additionally, you will be expected to maintain clear communication with stakeholders, uphold industry best practices, and contribute to continuous improvement initiatives. Ideal candidates will possess the requisite education, experience, and qualifications to excel in this dynamic environment.
The Linkage Coordinator plays a pivotal role in enhancing the integration and effectiveness of HIV testing, referral, linkage, retention, and community support systems to guarantee uninterrupted access to HIV prevention, care, and treatment services. This position oversees the execution, monitoring, and evaluation of referral and linkage processes between communities and healthcare facilities, ensuring that individuals newly diagnosed with HIV (PLH IV) are promptly enrolled in care and consistently maintained on treatment regimens. Collaboration is central to this role, as the incumbent partners with healthcare professionals, community-based organizations, faith-based groups, support networks, and local community structures to facilitate client follow-up, promote adherence, and deliver positive health dignity and prevention (PHDP) interventions alongside continuum of care services. Additionally, the role is instrumental in strengthening program outcomes and improving HIV service delivery at both facility and community levels through capacity building initiatives, community engagement efforts, data management, and comprehensive reporting.
We are seeking a motivated professional to fulfill a range of critical duties and responsibilities within our organization. The ideal candidate will efficiently manage key tasks, ensuring alignment with company objectives while maintaining high standards of performance. Responsibilities include overseeing daily operations, coordinating team efforts, and implementing strategic initiatives to drive productivity and growth. Additionally, the role demands strong problem-solving skills, meticulous attention to detail, and the ability to adapt to dynamic business environments. Candidates must possess relevant experience, outstanding communication abilities, and a proven track record of achieving measurable results. Proficiency in industry-specific tools and compliance with established policies and procedures are mandatory for success in this position.
Plays a key role in designing, executing, monitoring, and assessing HIV referral and linkage processes within health facilities and community settings.
Ensures seamless coordination of all referral processes and monitors outcomes between health facilities and communities.
Delivers assistance to newly diagnosed people living with HIV (PLH IV) throughout the linkage process, conducting comprehensive assessments and implementing strategies to address potential barriers to successful linkage.
Integrate community outreach initiatives to ensure seamless linkage between testing and treatment programs.
Collaborates closely with HCT teams to ensure efficient follow-up for HIV clients, utilizing home visits, phone calls, and text messages to track and document outcomes effectively.
Establish and lead community support groups tailored for people living with HIV (PLH IV), fostering collaboration with NEPHRON and other civil society organizations (CSOs) to strengthen synergy across State, Local Government Area (LGA), health facility, and community levels.
Ensure the effective execution of community adherence monitoring initiatives.
Ensures the successful integration of Positive Health, Dignity, and Prevention (PHDP) principles within community settings.
Collaborates effectively with healthcare professionals and community-based organizations (CMOS)/faith-based organizations (FBS) to maintain patients’ engagement throughout the continuum of care and ensure their retention in treatment programs.
Facilitate smooth referrals for newly identified people living with HIV (PLH IV) from community settings to healthcare facilities, while ensuring clients remain engaged and retained within the health system.
Collaborates proactively with testing teams to maintain seamless patient care throughout the care continuum and sustain client retention.
Implements strategic HIV referral and linkage protocols at all AHF health facilities to ensure seamless execution.
Assists in strengthening the capabilities of healthcare workers and staff at community-based organization partners concerning referral and linkage procedures.
Collaborates extensively with key community organizations, including the Ward Development Committees (WDC), Village Health Workers (VHW), Health Committees (HC), and Community Development Groups (CDGs).
Oversee the meticulous organization and administration of data while directing the accurate collection of information at both the facility and community levels through the implementation of appropriate data management tools.
Assist with additional tasks and responsibilities as required to support ongoing operations and meet departmental objectives.
Qualifications
To excel in this position, the candidate must fulfill each essential responsibility with proficiency. The qualifications outlined below encompass the necessary knowledge, skills, and abilities for the role.
Seeking candidates with a solid educational background and/or substantial professional experience relevant to the role. Applicants must demonstrate proficiency through formal training, hands-on work, or a combination of both to meet the position’s core requirements. Ideal candidates will have completed accredited programs or acquired equivalent expertise in their field, ensuring they possess the necessary skills and knowledge to perform effectively.
A bachelor’s degree in a relevant field such as B.Sc., BA, or equivalent qualifications is required.
Experienced professionals with a proven track record of 2–3 years delivering HIV-related services within both community-based and healthcare settings are sought.
Proficiency in overseeing Collaborative Business Operations (CBO) partners is advantageous.
Proficient in multiple languages, including but not limited to English, with strong verbal and written communication abilities in at least one additional language. Demonstrated capability to translate, interpret, and convey complex information accurately across linguistic boundaries. Experience in cross-cultural communication, ensuring clarity and precision in diverse professional contexts. Adaptable to varying language proficiency levels and capable of maintaining confidentiality in sensitive exchanges.
Proficient in both written and verbal English communication.
Proficient in evaluating, comprehending, and extracting key insights from scientific and technical journals, financial reports, and legal documents.
Skilled in addressing routine questions and resolving issues raised by customers as well as regulatory authorities.
Proficient in crafting speeches and articles for publication, ensuring adherence to prescribed style and format guidelines.
Demonstrates exceptional proficiency in critical analysis, problem-solving, and adaptability within dynamic work environments. Exhibits strong communication skills, both written and verbal, to effectively convey complex ideas to diverse audiences. Maintains a high level of attention to detail and accuracy in all tasks and projects. Proficiency in relevant software, tools, and methodologies pertinent to the role is required. Demonstrates the ability to work both independently and collaboratively, managing time efficiently to meet deadlines. Possesses a proactive mindset, seeking opportunities for continuous improvement and innovation in processes or systems. Exhibits a commitment to professional development through ongoing learning and skill enhancement.
Demonstrates exceptional interpersonal skills in interacting with patients within a healthcare facility environment.
Demonstrates outstanding ability to deliver exceptional customer service in all interactions.
Interested applicants are required to submit a single document containing both their CV and cover letter to globalhr.africa@aidshealth.org. The subject line of the email should clearly specify the position and location for which you are applying. Only those candidates selected for further consideration will receive a response. Additionally, applications must be saved under the applicant’s full name in either MS Word or PDF format. AIDS Healthcare Foundation is committed to equal opportunity employment.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
