Job Purpose
The position is designed to cultivate enduring partnerships with the designated customer portfolio.
This position is tasked with analyzing customer needs, strategizing actionable plans to fulfill those expectations, and ultimately driving revenue growth for the organization.
This position is responsible for driving the sales of the company’s products and services within a designated line of business (LOB).
Delivers steady, revenue-enhancing growth in sales within the line of business by implementing established sales strategies.
Oversee and execute a diverse range of critical tasks, ensuring alignment with organizational objectives and maintaining high standards of accuracy and efficiency. Develop, implement, and monitor strategies to enhance productivity, streamline operations, and foster innovation within the team. Collaborate cross-functionally with stakeholders to identify opportunities for improvement, resolve challenges, and drive sustainable growth. Maintain meticulous records, prepare comprehensive reports, and provide actionable insights to support informed decision-making at all levels. Ensure compliance with industry regulations, internal policies, and best practices while upholding a commitment to excellence and continuous professional development.
Develop and execute strategies to secure sales across a designated portfolio of accounts while consistently meeting or exceeding the company’s established sales objectives.
Explore additional sales prospects within current accounts to nurture and strengthen client-account manager relationships through strategic up-selling and cross-selling efforts.
Facilitating and actively participating in client meetings to ensure alignment, gather requirements, and provide updates on project progress.
Crafting proposals, bids, and quotes forms a core responsibility within this role.
Attend all scheduled sales meetings and participate in Tech shows as needed.
Deliver outstanding customer satisfaction by actively engaging with clients to exceed their expectations.
Collect and deliver customer feedback while addressing and resolving any arising issues.
Ensure customer contact information remains current and accurate by consistently updating and maintaining detailed records.
Identify, manage, and escalate client conflicts as needed, while working to resolve them promptly and effectively.
Collaborate and align with the sales team as well as colleagues from other departments to ensure cohesive account management.
Assess and determine the financial parameters set by clients to guide project scope and resource allocation.
Consistently achieve and surpass established targets and deadlines for assigned accounts while maintaining high standards of accuracy and efficiency.
Key Result Area
Consistently meeting or exceeding the Line of Business’s sales objectives is a critical responsibility. This role involves driving revenue growth to fulfill predetermined targets established for the LOB. Success in this position is measured by the attainment of sales goals through strategic execution and performance optimization.
Foster and sustain collaborative working relationships with colleagues to ensure a cohesive and productive team environment.
Delivering exceptional client satisfaction through a portfolio of loyal and engaged customers.
The collaboration between the sales and technical teams should be both courteous and highly productive.
Requirements
Candidates must possess a Bachelor’s degree in a relevant field, coupled with a minimum of three years of hands-on experience in the industry. Strong analytical and problem-solving skills are essential, as is the ability to work effectively in a fast-paced environment. Proficiency in [specific software/tools] and familiarity with [industry standards/regulations] are required. Excellent communication and teamwork abilities are also necessary to collaborate with cross-functional teams and stakeholders.
A minimum of four years of hands-on sales experience within the IT industry is required.
A bachelor’s degree in a relevant discipline is required.
A background in a performance-oriented setting is highly beneficial.
Seeking a candidate with a comprehensive understanding of industry standards, technical principles, and best practices relevant to the role. The ideal applicant must possess expertise in key areas, including [specific knowledge areas], and demonstrate proficiency with [specific tools, software, or methodologies]. Strong analytical and problem-solving abilities are essential to interpret complex data and apply solutions effectively. Familiarity with [industry-specific regulations or frameworks] is preferred, as is the ability to stay current with emerging trends and advancements. Exceptional attention to detail and a commitment to continuous learning are critical for success in this position.
We require a thorough understanding of market dynamics, trends, and competitive landscapes to effectively inform strategic decision-making and guide business initiatives. Candidates should demonstrate a keen awareness of industry developments, customer needs, and emerging opportunities to maintain a competitive edge.
Demonstrates a comprehensive understanding of products and solutions, ensuring alignment with business objectives and customer needs. Applies technical expertise to address inquiries, resolve issues, and deliver tailored recommendations. Maintains up-to-date awareness of industry trends, competitive offerings, and evolving customer demands. Facilitates effective communication between stakeholders, sales teams, and technical departments to enhance product adoption and customer satisfaction.
We seek a candidate with a strong grasp of customer insights and product understanding. The ideal individual will effectively interpret customer feedback to enhance our offerings and ensure satisfaction. Responsibilities include analyzing market trends, identifying customer needs, and collaborating with cross-functional teams to implement improvements. Proficiency in data-driven decision-making and a customer-centric mindset are essential for success in this role.
Knowledge of competitive dynamics and market positioning is required.
Demonstrated proficiency in [specific skills, e.g., Microsoft Office Suite, data analysis, project management] is essential. Prior experience in [industry-specific tasks, e.g., financial reporting, software development, healthcare compliance] is preferred. Strong analytical and problem-solving abilities are required to address complex challenges. Excellent communication skills, both written and verbal, are necessary for effective collaboration. Familiarity with [specific tools, e.g., CRM systems, CAD software] is a plus. The ability to work independently and manage multiple priorities in a fast-paced environment is critical. A commitment to continuous learning and adaptability to evolving technologies and methodologies is highly valued.
Effective negotiation skills are essential for fostering mutually beneficial agreements, resolving conflicts, and securing advantageous terms. The role requires the ability to analyze situations, assess priorities, and develop persuasive strategies to achieve desired outcomes. Candidates should demonstrate strong interpersonal communication, active listening, and the capacity to adapt approaches based on varying stakeholder needs and market conditions. Proficiency in handling high-pressure scenarios, maintaining professionalism, and achieving win-win solutions is expected.
Proven ability to identify and pursue new business opportunities effectively.
Proficient in establishing and nurturing professional connections, with a strong emphasis on fostering trust and collaboration through interpersonal skills and active engagement.
Demonstrates exceptional ability to listen attentively and comprehend spoken information accurately.
Possesses strong interpersonal and written communication abilities to convey ideas clearly and engage effectively with colleagues and stakeholders.
Exceptional presentation abilities are a must. Candidates must demonstrate proficiency in delivering clear, engaging, and persuasive presentations to diverse audiences. Strong verbal and non-verbal communication skills are essential, along with the capacity to tailor content to different stakeholders. Experience in public speaking, visual aid utilization, and handling Q&A sessions is highly valued.
Possesses strong writing proficiency, including clear and concise communication, with a keen eye for detail and precision in grammar, punctuation, and style.
Proven ability to build and maintain strong professional relationships across diverse stakeholders is essential for this position. The ideal candidate will demonstrate exceptional interpersonal skills, fostering trust and collaboration with clients, colleagues, and partners. Strong negotiation and communication abilities are required to effectively resolve conflicts and align expectations. Experience in managing customer or client relationships, particularly in a consultative or service-oriented role, is highly valued. The role demands a proactive approach to nurturing long-term partnerships and ensuring mutual satisfaction.
Possesses a strong enthusiasm for sales coupled with a proven ability to drive revenue and build client relationships. Demonstrates a relentless drive to achieve targets, exceed expectations, and contribute to the growth of the organization through strategic and consultative selling approaches. Exhibits exceptional communication skills, resilience, and adaptability in dynamic market environments while maintaining a customer-centric focus.
Exceptional negotiation skills to secure favorable outcomes in discussions and agreements.
Demonstrated ability to guide teams, delegate effectively, and inspire collaboration among diverse groups is essential. Strong decision-making capabilities and the capacity to mentor and motivate team members are required. Prior experience in managing cross-functional projects and fostering a positive, high-performance work environment is preferred. Excellent communication skills, both verbal and written, are necessary to articulate vision, provide clear direction, and maintain alignment with organizational goals.
To apply, submit your application via the designated method outlined in the posting. Ensure all required documents and information are included as specified. Follow any additional instructions provided to complete the submission process accurately.
Qualified and enthusiastic applicants are encouraged to submit their CVs to apply@alfred-victoria.com, ensuring the job title is included in the email’s subject line.
Qualifications
BA/BSc/HND
Experience Required
4 years
