Job Summary
We require a seasoned Food and Beverage Manager with a strong customer-centric approach to supervise all food and beverage services throughout our hotel.
The ideal candidate will oversee restaurant, bar, banquet, room service, and catering operations, delivering outstanding guest experiences while maintaining operational efficiency, profitability, and strict adherence to health and safety regulations.
Oversee and execute a range of critical duties, ensuring alignment with organizational objectives and maintaining high standards of performance. Develop and implement strategic initiatives that drive efficiency, innovation, and growth within the role’s scope. Collaborate with cross-functional teams to foster seamless communication, streamline processes, and achieve collective goals. Monitor progress, evaluate outcomes, and provide actionable insights to enhance operational effectiveness. Maintain meticulous documentation, adhere to compliance standards, and uphold best practices in all responsibilities. Serve as a key liaison to stakeholders, delivering clear, concise, and timely updates to support informed decision-making.
Operations management encompasses the strategic oversight and execution of business processes to ensure optimal efficiency, productivity, and quality across organizational functions. This role demands a keen ability to coordinate resources, streamline workflows, and implement best practices to achieve operational excellence while aligning with broader business objectives. Key responsibilities include managing supply chain logistics, overseeing production schedules, optimizing cost structures, and fostering a culture of continuous improvement. Candidates must possess strong analytical skills, leadership acumen, and proficiency in data-driven decision-making to drive performance improvements. A proven track record in process optimization, team management, and cross-functional collaboration is essential for success in this dynamic and results-oriented position.
Responsible for managing the day-to-day functions of all food and beverage outlets across the hotel property.
Maintain exceptional food quality, presentation, and service standards throughout all operations.
Ensure guest satisfaction is consistently maintained and address any customer complaints without delay.
Work collaboratively with kitchen and service teams to ensure smooth and efficient workflows throughout daily operations.
Leads and manages a cohesive team, fostering collaboration and guiding members toward shared objectives while ensuring alignment with organizational goals. Provides mentorship and support to enhance team performance and professional growth. Delegates tasks effectively, monitors progress, and resolves conflicts to maintain productivity and a positive work environment.
The position entails sourcing, onboarding, training, managing, and assessing personnel within the food and beverage division to ensure operational excellence and team cohesion.
Develop and oversee staff schedules while coordinating workforce planning initiatives.
Create an atmosphere of collaboration and mutual respect while encouraging cohesive team dynamics.
Facilitate consistent performance evaluations and individualized coaching sessions.
Overseeing financial operations is a critical responsibility, encompassing budget preparation, financial reporting, and ensuring compliance with regulatory standards. This role demands proficiency in financial analysis, forecasting, and strategic planning to optimize resource allocation. Candidates must possess strong analytical skills, attention to detail, and the ability to interpret complex financial data. Experience with accounting software, financial modeling, and proficiency in Excel are essential. Additionally, the position requires effective communication to present financial insights to stakeholders and collaborate with cross-functional teams.
Prepare, oversee, and administer departmental financial plans and allocations to ensure fiscal responsibility and alignment with organizational objectives.
Oversee expenditures related to food, beverages, labor, and inventory to ensure financial efficiency and operational control.
Examine sales reports to identify trends and opportunities, then develop and execute strategies aimed at enhancing revenue and improving profitability.
Maintain precise cash management and prepare accurate financial reports in compliance with established protocols.
Inventory and Procurement: Responsible for managing and optimizing stock levels, ensuring materials are available when needed while minimizing excess inventory. This involves tracking inventory movements, coordinating with suppliers to secure timely deliveries, and negotiating contracts to secure favorable terms. Additionally, maintaining accurate records of stock levels, usage rates, and procurement activities is essential to support financial planning and operational efficiency.
Oversee inventory management systems and ensure optimal stock levels are maintained.
Oversee procurement operations and engage in strategic negotiations with vendors to optimize cost-efficiency and secure favorable terms.
Consistently reduce material wastage while ensuring inventory levels remain sufficient to avoid shortages or prevent losses.
Maintain the appropriate storage and handling protocols for food and beverage products to uphold quality and safety standards.
Ensures adherence to health, safety, and compliance regulations to maintain a secure and legally compliant workplace environment. Implements and monitors safety protocols, conducts risk assessments, and provides ongoing training to prevent workplace incidents. Verifies compliance with industry standards, governmental mandates, and organizational policies, while promptly addressing any deviations or violations. Collaborates with management and employees to foster a culture of safety awareness and continuous improvement in health and compliance practices.
Maintain adherence to all food safety, sanitation, and hygiene regulations to uphold operational standards.
Develop, enforce, and continuously review health and safety protocols to ensure compliance with established regulations and organizational policies.
Perform regular assessments of food preparation and service zones to ensure compliance with safety and hygiene standards.
Demonstrate a steadfast commitment to upholding established company policies and comply with all relevant industry regulations.
Craft and deliver exceptional events while ensuring outstanding guest experiences through meticulous planning and execution. Oversee all logistical aspects, from venue selection and vendor coordination to program design and attendee engagement strategies. Prioritize seamless operations, guest satisfaction, and adherence to brand standards throughout every phase of the event lifecycle.
Oversee the planning and execution of food and beverage services for meetings, conferences, weddings, and other special events.
Work collaboratively with various hotel departments to ensure outstanding guest experiences are consistently delivered.
To create engaging promotional initiatives and exclusive menu selections aimed at boosting revenue.
Key Performance Indicators (KPIs) are measurable values that provide insight into how effectively an individual or team is achieving predetermined objectives. They serve as critical benchmarks for evaluating performance against strategic goals, ensuring alignment with organizational priorities. KPIs enable data-driven decision-making by quantifying progress, identifying trends, and highlighting areas requiring attention or improvement. Typically tailored to specific roles, departments, or projects, these indicators may include metrics such as productivity rates, quality standards, customer satisfaction scores, or financial targets. A well-defined KPI framework supports accountability, fosters transparency, and drives continuous enhancement across business operations.
Dedicated to achieving exceptional guest satisfaction ratings, this role prioritizes delivering outstanding service to ensure a memorable experience for every visitor. The position requires a strong commitment to exceeding expectations, with a focus on addressing guest needs promptly and professionally. Key responsibilities include maintaining high standards of hospitality, resolving inquiries efficiently, and fostering a welcoming atmosphere to enhance overall satisfaction.
The position is accountable for driving revenue growth in the food and beverage sector, ensuring sustained financial performance and profitability through strategic initiatives and operational excellence.
To enhance financial performance, this role is responsible for monitoring expenditures, analyzing cost structures, and ensuring profit margins meet organizational targets. The position requires a meticulous approach to budget adherence, data-driven decision-making, and proactive identification of cost-saving opportunities to optimize overall financial health.
Enhancing employee productivity and maintaining high retention rates are critical objectives. This role focuses on implementing strategies to optimize workforce efficiency and foster a supportive work environment to ensure long-term employee engagement and satisfaction.
Maintaining adherence to established health and safety regulations is essential to ensure workplace well-being and operational integrity.
Responsible for maintaining precise inventory records and minimizing unnecessary waste throughout the supply chain process.
The ideal candidate must possess a bachelor’s degree in a relevant field, along with a minimum of three years of professional experience in a similar role. Proficiency in industry-standard software and tools, as well as strong analytical and problem-solving skills, is essential. Excellent communication abilities, both written and verbal, are required to effectively collaborate with cross-functional teams. Additionally, the position demands a keen attention to detail, the capacity to manage multiple priorities, and a proactive approach to meeting deadlines. Prior experience in project management or leadership is strongly preferred.
Education: Applicants must possess a bachelor’s degree or higher in a relevant field, such as business administration, finance, marketing, or a related discipline. Advanced degrees or certifications may be advantageous. Relevant coursework or professional experience that aligns with the position’s requirements will be considered. Strong academic performance and continuous learning initiatives are highly valued.
A Bachelor’s Degree or Higher National Diploma (HND) in Hospitality Management, Hotel Management, Business Administration, or an equivalent discipline is required.
Experience:
Requires a minimum of three to five years of hands-on experience in food and beverage operations within a hotel, resort, restaurant, or broader hospitality setting.
Minimum of two years of experience in a leadership or management capacity is required.
Skills & Competencies:
We seek candidates with a strong foundation in project management methodologies, including Agile, Scrum, and Waterfall, along with proficiency in tools such as JIRA, Trello, or Asana. Exceptional problem-solving skills are essential, coupled with the ability to analyze complex data sets and derive actionable insights. Excellent verbal and written communication skills are required to articulate ideas clearly and collaborate effectively with cross-functional teams. A commitment to continuous learning and adaptability in fast-paced environments is crucial. Familiarity with industry-specific software, compliance standards, and regulatory requirements is preferred. Leadership potential, strategic thinking, and a results-driven mindset are highly valued.
Demonstrates exceptional ability to lead and manage teams effectively.
Skilled in delivering exceptional customer service and fostering clear, effective communication.
Proficient in food safety protocols and hospitality industry regulations.
Proven expertise in financial oversight and strategic budget allocation is required.
Inventory and cost-control proficiency, encompassing strategic oversight of stock levels and financial management, is essential.
Demonstrates strong aptitude for analyzing complex issues and determining effective solutions. Exhibits sound judgment and the ability to make informed decisions under varying circumstances.
Demonstrated capacity to perform effectively amidst high-pressure situations while efficiently juggling competing priorities is essential.
Demonstrates strong competency with Microsoft Office applications and hospitality-specific management software.
We kindly request that applicants utilize the specified application method to initiate their submission for consideration. Kindly ensure all necessary documentation and materials are prepared and submitted through the designated portal or platform outlined in the application instructions. This structured approach facilitates an efficient review process and ensures your application is thoroughly evaluated according to our established criteria.
Interested and qualified applicants are encouraged to submit their CV via email to hr@prestigiousconsultinggroup.ng, with the job title, such as “Food and Beverage Manager,” included in the subject line.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
