Job Description
The individual will be tasked with achieving customer acquisition, retention, and revenue objectives for the Fixed Line retail segment, leveraging FTTB and TTX technologies.
The scope of responsibility would encompass all business locations operated by Spectranet.
Responsibilities for this role include overseeing daily operations to ensure efficiency and productivity, managing a team of professionals to meet organizational goals, and developing strategic plans to enhance performance. Additionally, the position requires analyzing workflows to identify areas for improvement, coordinating cross-departmental projects, and maintaining compliance with company policies and industry regulations. The ideal candidate will also be responsible for budget oversight, fostering a collaborative work environment, and reporting progress to senior leadership. Strong leadership, problem-solving skills, and the ability to multitask in a fast-paced setting are essential for success in this position.
Skilled leadership of the fixed line team is essential to drive cold calling efforts and cultivate a robust sales funnel, aligning with organizational objectives.
Demonstrating exceptional customer retention through the cultivation of strong, long-lasting relationships with existing clients while swiftly and effectively resolving any issues that may arise.
Crafting comprehensive quarterly and annual business plans is essential, along with fostering strong cross-functional relationships to ensure timely installations and provide exceptional post-sales customer support.
Achieve monthly, quarterly, and annual customer acquisition and revenue targets in alignment with the established business plan.
The team will participate in regular training sessions to ensure ongoing skill development and alignment with organizational objectives.
Proficient in both written and verbal English communication, with a strong command of the language.
An ideal candidate must demonstrate exceptional expertise and gravitas, enabling them to successfully engage with and secure agreements from C-level executives and high-net-worth individuals.
A strong candidate will demonstrate above-average proficiency in Excel, PowerPoint, and Word, along with an unwavering commitment to integrity and business ethics. The ideal hire will exhibit a proactive mindset and thrive in dynamic, high-pressure environments.
Seeking a highly skilled professional with a minimum of five years of experience in [specific field/industry], proficiency in [specific software/tools], and exceptional problem-solving abilities. Candidates must hold a [relevant degree/certification] and demonstrate strong communication skills, both written and verbal. The ideal applicant will have a proven track record in [specific task or responsibility], along with the ability to work independently and collaboratively within a team. Responsibilities include overseeing [key duty], managing [specific process], and ensuring compliance with [industry regulations/standards]. The role demands meticulous attention to detail, adaptability to evolving priorities, and a commitment to delivering high-quality results in a fast-paced environment.
A Bachelor’s Degree in Engineering is required.
A minimum of 12 to 15 years of relevant professional experience is required for this role.
Must possess prior experience within the telecommunications sector, specifically in mobile or internet service provider (ISP) environments, with hands-on involvement in 4G LTE and FTTB network operations.
Experienced professionals in direct-to-consumer sales environments are required, with a strong ability to cultivate relationships with key decision-makers. The ideal candidate will possess proven leadership in managing teams exceeding ten direct sales executives, ensuring strategic alignment and performance excellence.
Proven track record in direct sales within an Internet Service Provider (ISP), telecommunications, or IT communications-related service provider environment is required.
Experienced in effectively managing and negotiating orders within a business-to-business context, with a strong history of success.
Qualified applicants are encouraged to submit their CVs by email to hephzibah.akintaro@spectranet.com.ng, ensuring the subject line includes the job title along with the preferred location.
Qualifications
BA/BSc/HND
Experience Required
12 - 15 years
