Job Summary
The Chief of Staff serves as the strategic partner and primary execution lead to the Group CEO, tasked with converting the CEO’s vision, priorities, and business objectives into tangible outcomes throughout the organization.
Serving as a direct extension of the CEO, this position fosters cross-functional collaboration, reinforces executive accountability, oversees the execution of strategic initiatives, and ensures robust performance management across every business unit.
This role is responsible for driving the successful execution of critical initiatives, ensuring organizational priorities stay aligned with strategic goals, and enabling the CEO to concentrate on fostering growth, driving innovation, and providing visionary leadership.
Manages and executes key duties essential to the role, including overseeing daily operations, ensuring adherence to company policies, and maintaining high performance standards. Performs delegated tasks with precision, supports team objectives, and contributes to strategic initiatives. Collaborates with cross-functional departments to align processes with organizational goals while identifying opportunities for improvement. Monitors progress through established KPIs, reports outcomes, and implements corrective measures when necessary. Ensures compliance with industry regulations and fosters a culture of accountability and continuous development.
Strategic Implementation: Spearhead the development and execution of strategic initiatives to drive organizational growth and operational excellence.
Translate the CEO’s strategic priorities into clear, executable plans and actionable deliverables.
Execute strategic initiatives consistently across every business unit to ensure alignment with organizational objectives and drive measurable outcomes.
Oversee the execution of decisions made by executive leadership to ensure adherence to established directives and organizational objectives.
Oversee and administer the Group’s strategic project portfolio to ensure alignment with organizational objectives.
Monitor and oversee business transformation initiatives and key escalation points to ensure alignment with strategic objectives and timely resolution of critical issues.
Drive the timely and efficient execution of key strategic initiatives while maintaining strict adherence to their defined scope.
Establishes and maintains robust corporate governance frameworks to ensure compliance with regulatory requirements and alignment with strategic objectives. Oversees board and committee structures, governance policies, and risk management protocols to uphold transparency, accountability, and ethical decision-making across the organization. Facilitates effective communication between leadership, board members, and stakeholders to reinforce governance best practices and mitigate potential risks.
Facilitate the scheduling, preparation, and execution of Executive Leadership Team meetings to ensure alignment on strategic initiatives and operational priorities.
Compile comprehensive executive agendas, reports, and supporting briefing materials to ensure seamless presentation and decision-making processes.
Maintain comprehensive records of decisions made and track executive actions, ensuring accurate documentation and systematic follow-up.
Ensure the fulfillment of executive commitments is meticulously tracked and verified.
Proactively identify and escalate any risks, delays, or gaps in implementation to ensure timely resolution and alignment with project objectives.
Facilitate accountability for all mutually agreed-upon actions across departments.
Overseeing performance management involves implementing strategies to evaluate and enhance employee productivity and organizational effectiveness. This encompasses establishing clear performance metrics, conducting regular evaluations, and providing constructive feedback to foster continuous improvement. Additionally, it includes identifying high-potential employees for advancement opportunities and addressing performance gaps through targeted development plans. The role also requires collaborating with leadership to align performance objectives with broader business goals and ensuring compliance with company policies throughout the process.
Design and oversee the ongoing upkeep of executive dashboards to ensure accurate and insightful data visualization for leadership decision-making.
Monitor and evaluate key performance indicators (KPIs) aligned with organizational goals and strategic objectives to ensure measurable progress and accountability.
Examine historical and current business performance data to identify key trends and patterns, providing actionable insights that inform strategic decision-making and support organizational growth objectives.
Facilitate the preparation and execution of quarterly and annual business reviews to evaluate performance, identify trends, and align strategic objectives.
Compile executive-level performance reports for the CEO, summarizing key metrics, trends, and insights to support strategic decision-making.
Utilize data analytics to foster a culture of responsibility and ownership during performance evaluations.
In this pivotal executive role, you will provide strategic leadership and operational guidance to the Chief Executive Officer, ensuring alignment with organizational goals and fostering a high-performance culture. Your responsibilities include advising on critical decisions, managing key stakeholder relationships, and overseeing high-impact initiatives to drive growth. Additionally, you will coordinate executive communications, facilitate board interactions, and ensure the CEO’s vision is effectively executed across all levels of the organization. Strong leadership acumen, exceptional communication skills, and a proven track record in senior executive support are essential for success in this position.
Spearhead the Office of the CEO, transforming it into a dynamic, high-performance execution center that drives strategic initiatives forward with precision and efficiency.
Oversee the CEO’s strategic agenda and key priorities to ensure alignment with organizational objectives.
Safeguard the CEO’s concentration by efficiently screening, sorting, and escalating critical matters as needed.
Develop and oversee executive-level communications while fostering strategic stakeholder relationships to ensure alignment and effective engagement across all levels of the organization.
Craft compelling strategic presentations, produce comprehensive board papers, and develop concise briefing notes.
Cultivate and maintain strong connections with key stakeholders both within the organization and externally.
Business Transformation and Growth: This role focuses on driving organizational evolution and enhancing operational effectiveness to achieve sustainable expansion. It involves identifying opportunities for improvement, implementing strategic initiatives, and fostering innovation to optimize performance across the enterprise. The position requires a forward-thinking leader capable of navigating change, aligning business objectives with market demands, and delivering measurable results through data-driven decision-making and cross-functional collaboration.
Spearhead and oversee a range of strategic initiatives, encompassing:
Responsible for cultivating and sustaining high-impact alliances, this role drives collaborative initiatives that align with overarching business objectives and fuel sustainable growth. Identifies, evaluates, and pursues strategic partnership opportunities across key industries, markets, and stakeholders while fostering relationships built on mutual trust and shared value. Develops and implements partnership frameworks, negotiates mutually beneficial agreements, and ensures seamless execution to maximize revenue potential, market reach, and competitive advantage. Requires a proven track record in partnership development, strong interpersonal skills, and the ability to influence stakeholders at all levels.
We implement and oversee continuous improvement initiatives to enhance operational efficiency and reduce waste. These programs focus on systematically identifying opportunities for enhancement, implementing best practices, and fostering a culture of ongoing development. Key responsibilities include analyzing performance metrics, leading cross-functional teams, and ensuring sustainable improvements align with strategic objectives. Candidates must possess strong problem-solving skills, proficiency in data-driven decision-making, and experience with methodologies like Lean, Six Sigma, or Kaiden. Familiarity with change management principles and the ability to collaborate effectively with stakeholders at all levels are essential.
We seek to identify and pursue potential new business development opportunities to drive growth and expand market presence. The role requires a strategic approach to evaluating emerging markets, forming valuable partnerships, and assessing the feasibility of new ventures. Key responsibilities include conducting thorough market research, analyzing industry trends, and developing tailored business strategies to capitalize on untapped opportunities. Additionally, the position demands strong negotiation skills, the ability to forge strategic alliances, and a keen understanding of competitive landscapes. Proficiency in data analysis, financial modeling, and presentation skills is essential to effectively communicate insights and recommendations to stakeholders.
Overseeing relocation initiatives and infrastructure development projects, the role entails managing logistical arrangements, coordinating with stakeholders, and ensuring adherence to timelines and budgetary constraints. Key responsibilities include assessing infrastructure needs, overseeing construction or renovation activities, and implementing sustainable solutions to enhance operational efficiency. Candidates must possess demonstrated experience in project management, proficiency in regulatory compliance, and strong analytical skills to evaluate project feasibility and mitigate risks. A background in civil engineering, urban planning, or a related field is preferred, along with the ability to collaborate effectively in cross-functional teams to achieve strategic objectives.
Seeking candidates who possess prior experience in the relevant field. Applicants should meet the necessary requirements and demonstrate a proven track record in performing key job responsibilities effectively.
Requires a minimum of eight to fifteen years of steadily advancing professional expertise.
With a minimum of five years of experience in senior leadership, strategy, operations, consulting, project management, or a Chief of Staff capacity, candidates must demonstrate a strong track record in these areas.
Skilled in collaborating closely with high-level executives, including CEOs, Founders, Managing Directors, and Executive Leadership Teams.
Achieved consistent success in spearheading cross-functional initiatives and driving substantial business transformation projects.
Demonstrates a strong capacity to prioritize and execute tasks efficiently within a high-pressure, dynamic setting.
Skilled in designing, implementing, and tracking key performance indicators (KPIs), alongside creating and maintaining dynamic dashboards and conducting comprehensive executive performance evaluations.
Preferred:
Professional experience in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations is required.
Proven track record in developing and executing strategies to support business expansion and manage growth initiatives effectively.
Acquaintance with corporate governance frameworks and executive board reporting mechanisms is required.
Others:
The Chief of Staff will serve as the key figure responsible for ensuring no critical initiatives are overlooked while consistently translating organizational strategy into tangible outcomes.
This description delineates the position as a genuine senior leadership role, distinct from the responsibilities of an executive assistant or administrative support function.
Qualified applicants are encouraged to submit their updated resume via email to jobs@smile360ng.com, ensuring the job title is clearly indicated in the subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years
