The Systems Administrator and Cloud Operations Specialist is a pivotal role tasked with ensuring the reliability, security, and optimal performance of our primary server infrastructure and robust data protection frameworks. Serving as the organization’s go-to authority on enterprise cloud backup solutions, this position applies specialized technical knowledge to actively contribute to the development and deployment of innovative product lines. Collaboration and operational precision are central to this role, which combines hands-on engineering support with strategic forward-thinking.
Oversee a comprehensive range of critical duties and responsibilities central to the role, ensuring alignment with organizational objectives and operational excellence. Execute key functions with precision, including strategic planning, team leadership, and cross-departmental collaboration to drive productivity and innovation. Maintain strict adherence to company policies, industry regulations, and performance standards while fostering a culture of accountability and continuous improvement. Address challenges proactively, resolve conflicts efficiently, and provide clear direction to achieve measurable outcomes. Serve as a key liaison between stakeholders, management, and employees to facilitate seamless communication and operational efficiency.
Cloud Operations seeks a skilled professional to oversee cloud backup and data protection initiatives, ensuring the integrity, availability, and security of critical data assets. This role involves implementing and managing robust backup strategies, monitoring data protection protocols, and mitigating risks associated with data loss or corruption. Candidates must demonstrate expertise in cloud-based backup solutions, disaster recovery planning, and compliance with industry standards. Responsibilities include configuring backup schedules, validating recovery procedures, and collaborating with cross-functional teams to optimize data resilience. Proficiency in cloud platforms (e.g., AWS, Azure, or GCP) and familiarity with data encryption, retention policies, and regulatory requirements are essential.
Strategy and Execution: Oversee the development, implementation, and maintenance of the organization’s enterprise-wide cloud backup and recovery strategy, encompassing configuration, continuous monitoring, and performance optimization to ensure efficient capacity utilization.
Design, implement, and thoroughly validate Disaster Recovery (DR) and Business Continuity (BC) strategies to uphold recovery objectives—specifically, Recovery Time Objective (ORTON) and Recovery Point Objective (RPO)—thereby safeguarding critical business data and minimizing operational downtime.
Conduct routine evaluations of backup job performance, retention protocols, and security measures to verify compliance with internal policies and industry standards.
Cost Management: Oversee and enhance cloud storage utilization while minimizing associated backup solution egress expenses.
Enterprise Systems Administration encompasses the management and oversight of both on-premise and virtualized infrastructure environments, ensuring optimal performance, reliability, and security. This role requires expertise in configuring, maintaining, and troubleshooting enterprise-level systems, including servers, storage solutions, and virtualization platforms. Responsibilities include implementing robust security protocols, monitoring system health, and proactively addressing potential issues to minimize downtime. Proficiency in virtualization technologies, such as VMware, Hyper-V, or KVM, along with strong problem-solving skills and a deep understanding of networking principles, are essential. Candidates should demonstrate experience with automation tools, scripting languages, and IT governance frameworks to enhance operational efficiency and compliance.
Responsibilities include administering, managing, maintaining, and monitoring all physical and virtual servers throughout the organization’s infrastructure to ensure optimal performance and reliability.
Proactively oversee the patching, security updates, and configuration management for essential server infrastructure, including Active Directory, DNS, DHCP, and file/print services, to ensure robust system integrity and performance.
Performance Tuning: Analyze server performance metrics using system monitoring tools, identify intricate system faults, and execute corrective actions to maintain optimal uptime and resource efficiency.
Maintain thorough and current documentation for server configurations, maintenance logs, and troubleshooting guides.
Product development and technical support encompass the creation, refinement, and maintenance of products, alongside providing expert assistance to resolve technical issues. This role involves collaborating with cross-functional teams to identify customer needs, design innovative solutions, and ensure seamless product performance. Responsibilities include conducting market research, analyzing user feedback, and implementing improvements to enhance product functionality and user satisfaction. Additionally, technical support entails diagnosing and troubleshooting problems, offering guidance to customers, and documenting solutions to streamline future issue resolution.
As a subject-matter expert, you will contribute actively to the development lifecycle of new product lines by offering technical guidance on infrastructure needs, scalability considerations, and integration points.
Environment management involves provisioning, configuring, and maintaining segregated technical environments—including Development, Testing, and Staging—to effectively support product development and quality assurance initiatives.
Provide deployment support by facilitating the seamless and secure migration of new applications and services from development to production environments.
Bachelor’s degree in Accounting, Finance, or a related field is required, along with a minimum of five years of progressive accounting experience. CPA certification is preferred. Proficiency in ERP systems, advanced Excel skills, and strong analytical abilities are essential. Excellent communication and interpersonal skills are necessary for cross-functional collaboration. The ability to work under tight deadlines and adapt to changing priorities is crucial. Experience in financial reporting, audit support, and tax compliance is highly desirable.
A bachelor’s degree in Information Technology, Computer Science, or a closely related discipline—or equivalent professional experience—is required.
Skilled professionals must possess at least three to five years of practical expertise in Systems Administration, Network Administration, or an equivalent technical discipline.
Proven track record in overseeing large-scale cloud-integrated backup solutions, such as Team, Rubric, Cohesion, Azure Backup, or AWS Backup.
Demonstrated expertise in managing and operating enterprise-level operating systems, including Microsoft Windows Server and various Linux distributions.
Proven expertise in deploying, maintaining, and troubleshooting virtualization platforms, including VMware sphere and Microsoft Hyper-V, is required.
Sought-after qualifications and personal traits include a proven track record in [specific skill or field, e.g., project management], strong analytical and problem-solving capabilities, and exceptional communication skills to collaborate effectively with cross-functional teams. Additionally, candidates should demonstrate adaptability in dynamic environments, a commitment to continuous learning, and the ability to work independently with minimal supervision. Proficiency in [relevant software/tools, e.g., Microsoft Office Suite or industry-specific applications] and a detail-oriented approach are highly desirable. Experience in [specific industry or role, if applicable] is preferred, along with a collaborative mindset and a passion for driving results.
Professional credentials including Microsoft Certified: Azure Administrator, AWS Certified Sysops Administrator, or other equivalent vendor-specific certifications are required.
Proficiency in Infrastructure as Code (IAC) solutions such as Terraform and Ansible, alongside scripting languages like PowerShell and Python, to streamline and automate administrative operations is required.
Proficiency in core network principles, including TCP/IP protocols, firewall configurations, and load balancing mechanisms, as they relate to server infrastructure, is required.
Exceptional organizational skills, keen attention to detail, and the proficiency to articulate intricate technical concepts in accessible terms to non-technical stakeholders are essential.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
