Mission Objectives
The pharmacy unit delivers essential medical support services in pharmacotherapy, playing a pivotal role in fulfilling the organization’s mission by ensuring the provision of high-quality medications, promoting the judicious use of medicines, and enhancing patients’ treatment outcomes through tailored counseling.
Oversee and execute a comprehensive range of duties and responsibilities, ensuring alignment with organizational objectives and operational standards. Implement and maintain efficient processes to support team productivity and project completion. Collaborate with cross-functional departments to identify opportunities for improvement and drive sustainable growth. Monitor performance metrics and provide actionable insights to enhance decision-making and strategic planning. Ensure compliance with company policies, industry regulations, and best practices. Serve as a liaison between leadership and staff, facilitating clear communication and fostering a culture of accountability and innovation. Develop and implement training programs to upskill employees and align with evolving business needs. Evaluate and mitigate risks to safeguard company assets and maintain operational resilience.
PURPOSE
Deliver exceptional medication therapy outcomes while establishing a trusted partnership with patients, thereby enhancing both pharmacy performance and community health. Formulate, evaluate, and refine the clinic’s pharmacy policies and regulatory frameworks to ensure compliance and operational excellence.
Engage in community health initiatives aimed at fostering, sustaining, and improving overall health while preventing illness. Oversee clinical risk management to ensure patient safety and care quality.
We are seeking an Engagement Specialist to cultivate and sustain meaningful relationships with our stakeholders, ensuring alignment with our organizational objectives. The ideal candidate will possess exceptional interpersonal and communication skills, along with the ability to develop strategic engagement plans tailored to diverse audiences. Responsibilities include identifying key stakeholders, managing outreach initiatives, and analyzing engagement metrics to evaluate effectiveness. Additionally, you will collaborate with cross-functional teams to enhance participation and foster long-term partnerships. Proficiency in CRM tools, data analysis, and stakeholder management is required, along with a proven track record in driving engagement initiatives.
Document patient and family education, ensuring comprehensive and accurate records are maintained. Create and execute an individualized teaching plan using the patient education manual as a foundational resource. Demonstrate strong critical thinking skills by effectively adapting to evolving circumstances, assessing situations with sound judgment, and making informed decisions.
Uphold the ERA Clinics Code of Conduct and adhere to the ethical standards governing the healthcare profession.
The incumbent must evaluate symptoms to determine whether the patient requires prompt care for a minor condition or a referral to a physician. Strict adherence to infection-control protocols is essential to safeguard both patients and staff. Additionally, the role involves offering emotional support and implementing interventions to reduce fear and anxiety.
Deliver comprehensive pharmaceutical care services encompassing patient needs assessments, tailored drug therapy based on age and disease states, and patient education initiatives. Adjust treatment plans in response to patient feedback and implement clinical interventions to proactively identify, mitigate, and prevent adverse drug reactions.
We are seeking a reliable and experienced Delivery professional to join our team, responsible for ensuring the prompt and secure transportation of goods to designated locations. This role requires a valid driver’s license, a clean driving record, and the ability to operate various types of delivery vehicles. The ideal candidate will be detail-oriented, possess strong time-management skills, and demonstrate a commitment to safety and customer service. Responsibilities include loading and unloading shipments, maintaining accurate delivery records, and adhering to all company and regulatory guidelines. Weekend or evening availability may be necessary to meet operational demands.
Prepare medications in accordance with physician directives and ensure accurate dispensing to patients. Implement and maintain an organized pharmacy layout to streamline product identification and retrieval processes.
Maintain an accurate and current inventory of the clinic’s drug formulary, including comprehensive records of all medications, their respective doses, and associated prices within the clinic’s automated inventory system. Additionally, evaluate, interpret, and address the various daily operational situations that arise with diligence and professionalism.
Review and validate physician-authorized prescriptions to confirm their medical appropriateness and compliance with regulatory standards. Exercise meticulous oversight over the dispensing, storage, and proper labeling of medications and related products. Formulate and implement tailored medication regimens aimed at reducing potential adverse reactions and enhancing patient safety.
Maintain up-to-date pharmacological expertise by engaging in educational workshops, reviewing industry publications, cultivating professional relationships, and actively participating in relevant professional societies.
We seek candidates with a deep understanding of specific domains relevant to the role, demonstrating expertise in specialized areas through education, training, or practical experience. Essential qualifications include a strong foundation in the field, familiarity with industry standards, and the ability to apply technical or theoretical knowledge to complex challenges. Proficiency in specialized tools, methodologies, or frameworks is often required, along with the capacity to stay current with emerging trends and best practices.
A Bachelor’s degree in Pharmacy, M. Pharm, or Pharma is the minimum requirement for this role. Candidates must possess at least two years of postings experience in pharmacy, with a proven track record in both private and public sector environments. Prior involvement in public health initiatives and familiarity with health systems are highly beneficial.
Candidates are required to hold current registration as a member of the Pharmacists Council of Nigeria (PCN) and possess a valid, up-to-date practicing license.
The position offers a comprehensive benefits package designed to support both personal and professional well-being. Eligible employees will receive health, dental, and vision insurance, along with retirement savings plans and generous paid time off. Additional perks include flexible work arrangements, professional development opportunities, and employee assistance programs. The company also provides wellness initiatives, life insurance, and other incentives to foster a healthy work-life balance.
We provide a comprehensive health insurance package as part of our employee benefits offering. This benefit includes medical, dental, and vision coverage to ensure the well-being of our team members. Eligibility for this program is based on full-time employment status. Participation requires completion of the enrollment process within the designated timeframe.
Delivers performance-based bonuses contingent upon achieving predefined targets and objectives, ensuring compensation aligns with productivity and company success.
We provide an additional month’s salary, known as the 13th month, in December of each year, contingent upon full-time employment and meeting performance standards.
Conducted yearly, the Skills Assessment evaluates proficiency levels across various competencies to identify strengths and areas for development, providing essential insights for employee growth and organizational planning. This comprehensive evaluation encompasses both technical abilities and soft skills, ensuring a thorough understanding of each individual’s capabilities. Participants will undergo structured tests and performance reviews tailored to their roles, with results informing targeted training initiatives and career development strategies. Clear benchmarks and feedback mechanisms are implemented to support continuous improvement and align individual performance with company objectives.
Qualifications
BA/BSc/HND
Experience Required
2 years
