The position requires availability Monday through Friday from 8:00 AM to 6:00 PM, with occasional weekend work as needed.
We are seeking a highly motivated professional to join our team in the capacity of [Job Title], responsible for [primary duty or key responsibility]. The ideal candidate will possess a minimum of [X years] of relevant experience in [specific field or industry], along with proficiency in [key skills or tools]. Strong problem-solving abilities and excellent communication skills are essential for success in this role. Key responsibilities will include [list major duties], while collaborating closely with [relevant departments or teams]. The candidate should demonstrate a commitment to [specific value or goal, e.g., innovation, customer satisfaction]. This position offers the opportunity to contribute to [company’s mission or project], with the potential for professional growth within a dynamic and supportive environment.
This role serves a dual purpose, merging client relationship management with business development. In this position, you will oversee and coordinate cryogenic transport logistics and fertility concierge services for clients spanning Nigeria and international markets. Additionally, you will significantly contribute to expanding the company’s reach by actively identifying and securing new partnerships and client accounts.
Responsibilities include overseeing project timelines, coordinating team efforts, and ensuring adherence to company standards. The role demands strong problem-solving skills, meticulous attention to detail, and the ability to manage multiple priorities efficiently. Additional duties involve conducting performance evaluations, providing constructive feedback, and fostering a collaborative work environment. Candidates must possess exceptional communication abilities, both written and verbal, to effectively interact with stakeholders at all levels. Experience in a leadership position and proficiency with relevant software tools are essential for success in this role.
Coordinate domestic and international cryogenic shipments while providing concierge-level service delivery throughout the process. Oversee the end-to-end logistics of temperature-sensitive cargo, ensuring seamless coordination between all stakeholders. Deliver high-touch support to clients, addressing their unique shipping requirements with precision and professionalism.
Act as the dedicated liaison for current clients, maintaining outstanding service standards at all times.
Proactively engage with potential clinic partners, referral networks, and individual clients to establish mutually beneficial collaborations, ensuring seamless onboarding processes are completed efficiently.
Drive the expansion of CML’s footprint in Nigeria and beyond, fostering sustained growth and market penetration.
Maintain precise documentation while facilitating clear and consistent communication among internal teams and external partners.
Travel domestically and abroad as needed to engage with clients and strategic partners.
Requirements
A bachelor’s degree in a relevant discipline is required, with a preference for applicants holding qualifications in the healthcare sector.
Seeking candidates with 1–3 years of proven experience in client-facing environments, sales-driven positions, or coordination-focused roles.
Demonstrates flexibility and readiness to undertake domestic and international travel with minimal advance notice.
Ensure consistent access to high-speed internet and demonstrate proficiency in working efficiently both in the field and remotely.
Requires excellent verbal and written communication abilities, strong interpersonal capabilities, and well-developed organizational proficiency.
A proactive and solution-oriented mindset, coupled with a strong dedication to providing outstanding service, distinguishes the ideal candidate.
A background in healthcare, medicine, or the fertility sector is highly beneficial.
Why consider joining our team? We offer a dynamic and collaborative work environment where innovation and excellence are paramount. Our organization values diversity, creativity, and commitment, providing employees with opportunities for professional growth and development. If you seek a role that challenges you, rewards your contributions, and fosters long-term success, we encourage you to apply and become part of our mission-driven community.
Join an expanding global medical logistics organization at the forefront of innovation and growth.
Engage in dynamic, cross-border collaborations within a distinctive and niche sector, leveraging opportunities across international corridors.
Dynamic, on-site position offering substantial opportunities for professional growth and advancement.
We offer a collaborative team setting with ample opportunities for professional development and advancement alongside the company.
Interested applicants are encouraged to submit their curriculum vitae and a concise cover letter via email to contact@cryomedicallogistics.com, using the subject line “Client Development Officer — Nigeria.”
Qualifications
BA/BSc/HND
Experience Required
1 year