The position involves overseeing key operational tasks and ensuring alignment with organizational objectives. Responsibilities include managing workflows, collaborating with cross-functional teams, and implementing best practices to enhance productivity. Requirements entail proficiency in relevant software, strong analytical skills, and a minimum of three years of experience in a similar role. The ideal candidate will demonstrate leadership, adaptability, and a commitment to continuous improvement.
As the driving force behind Working’s growth initiatives, the Sales Development Representative (SDR) spearheads the company’s sales pipeline by identifying ideal partners and prospects, executing targeted outbound campaigns, and delivering well-qualified, thoroughly prepared opportunities to the Business Development team for conversion. Additionally, you will contribute to the execution of a premium calendar of webinars and live sessions designed to convert prospects into qualified pipeline opportunities. This dynamic, results-driven position is ideal for an individual who thrives in a hands-on environment, excels in outbound prospecting—crafting compelling messaging, maintaining meticulous CRM data, and executing prompt follow-ups—and seeks a pathway to advance into a full Business Development career within a rapidly expanding global migration platform.
Oversee daily operations to ensure seamless workflow efficiency, aligning all processes with organizational goals and maintaining high-performance standards. Monitor and evaluate team performance, providing constructive feedback and coaching to foster professional growth and productivity. Implement strategic initiatives to optimize resource allocation, reduce operational costs, and enhance service delivery. Collaborate with cross-functional departments to align projects, streamline communication, and drive cohesive execution. Ensure compliance with industry regulations, company policies, and quality standards while mitigating risks. Manage vendor relationships to secure favorable terms, timely deliveries, and exceptional service. Develop and maintain detailed reports, performance metrics, and dashboards to track progress and inform decision-making.
Devise and implement strategies to identify and engage potential customers, converting prospects into sales opportunities through targeted outreach initiatives.
Research and construct targeted prospect lists by leveraging tools such as LinkedIn Sales Navigator, Google, Apollo, Lush, and other pertinent industry directories.
Plan and implement comprehensive multitouch outbound campaigns across channels such as cold email, LinkedIn, and others, ensuring each sequence is meticulously tailored to the specific segment rather than employing a generic blast approach.
Proficiently evaluate both incoming and outgoing leads by comparing them against the established Ideal Customer Profile (ICP), and promptly eliminate those that fail to align with predefined criteria.
Conduct discovery calls for the Business Development team and prepare comprehensive pre-call briefs, including company context, timing rationale, and unique value propositions.
Conduct prompt, tailored follow-up interactions with prospects across each phase of the initial sales pipeline.
Provide comprehensive CRM and administrative support, ensuring efficient management of customer relationships and streamlined office operations. Handle data entry, record maintenance, and customer inquiries with precision and professionalism. Coordinate schedules, arrange meetings, and assist with various administrative tasks to support team productivity. Maintain organized filing systems and ensure compliance with company policies and procedures. Possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite is essential, along with excellent communication and interpersonal abilities.
Maintain and update the CRM/lead tracker (Notion) by ensuring all accounts, contacts, touchpoints, and outcomes are documented within 24 hours of occurrence.
Maintain precise records of stages, responsible parties, upcoming deadlines, and source attribution consistently.
Compile a weekly summary highlighting key performance metrics such as lead generation volume, outreach activities, response rates, scheduled meetings, and conversion rates across pipeline stages.
Identify and communicate potential pipeline bottlenecks promptly to the Partnerships & Growth Manager to facilitate proactive resolution.
Provide assistance and technical support for digital events and webinar initiatives, ensuring seamless execution and participant engagement throughout each session.
Assist in the planning, marketing, and execution of virtual events, webinars, and live sessions tailored specifically for our agency, employer, and individual audiences.
Develop or refine event-related content, including slides, social media graphics, and one-pagers, leveraging Canva and our established brand templates to ensure consistency and impact.
Establish and oversee registration workflows using platforms such as Zoom, Google Forms, Eventbrite, or Calendly.
Handle all attendee correspondence, including sending reminder emails, day-of-event notifications, post-event gratitude messages, and replay links.
Deliver technical assistance throughout events by managing polls, facilitating Q&A sessions, ensuring recording operations, moderating chat interactions, and overseeing breakout room functionality.
Enrich post-event leads by gathering additional qualifying details and seamlessly transfer qualified prospects into the outbound and business development pipelines.
Provides cross-functional assistance by collaborating with diverse teams to address operational needs and enhance overall efficiency. Ensures seamless communication and coordination between departments to facilitate project execution and resolve interdepartmental challenges. Acts as a liaison to bridge gaps, streamline processes, and support organizational objectives through proactive engagement and problem-solving.
Collaborate closely with the Marketing team to develop effective landing pages, compelling lead magnets, and impactful campaign messaging.
Collaborate closely with the Business Development team to conduct comprehensive account research, develop strategic pursuit plans, and create compelling proposal collateral.
Surface-level feedback collected from the field—including customer objections, pricing concerns, and recurring inquiries—should be communicated to product teams, content creators, and leadership for strategic decision-making and continuous improvement.
• Bachelor’s degree in Computer Science, Engineering, or a related field; or equivalent practical experience
• Minimum of 3 years of relevant work experience in software development, preferably in full-stack roles
• Proficiency in programming languages such as Python, Java, or JavaScript
• Experience with front-end frameworks like React or Angular and back-end frameworks like Django or Spring Boot
• Strong understanding of databases, including SQL and NoSQL systems
• Familiarity with cloud platforms (e.g., AWS, Azure, or GCP) and DevOps practices
• Excellent problem-solving skills and the ability to work both independently and collaboratively in a team environment
• Strong communication skills with a proven ability to articulate technical concepts to non-technical stakeholders
Seeking candidates with 1 to 3 years of hands-on experience in SDR, BDR, inside-sales, recruiting, or outbound marketing roles, with a strong preference for B2B environments.
Fluency in written and spoken English at a native level is required. Proficiency in a second international language, such as French, Portuguese, Arabic, German, or Spanish, is highly advantageous.
Demonstrated skill in crafting tailored outbound messaging that consistently generates responses, rather than relying on impersonal, template-based mail merge techniques.
Proficient in utilizing LinkedIn—particularly Sales Navigator—as well as Google Workspace, Notion, and Canva, with a strong working knowledge of each platform.
Proficient in utilizing email marketing and automation platforms such as Mailchimp, Apollo, Lem list, Instantly, or comparable systems with confidence and expertise.
Proven experience in configuring and managing webinar and event technology platforms, including Zoom, Eventbrite, Calendly, and Google Meet.
Highly organized, driven by deadlines, and disciplined in CRM practices, you proactively maintain a well-structured pipeline with minimal oversight.
You possess strong emotional intelligence, enabling you to effectively interpret a prospect’s cues, modify your communication style as needed, and discern the optimal moment to advocate for your position versus allowing the conversation to pause.
Reliable computer equipment and a stable broadband connection are essential, along with the ability to work efficiently from a remote location during standard UK or EU business hours.
Preferred Qualifications include three or more years of hands-on experience in project management, preferably within a software development environment. A bachelor’s degree in computer science, engineering, or a related field is highly advantageous, though equivalent professional experience may be considered. Familiarity with agile methodologies, such as Scrum or Kanban, is strongly preferred, as is proficiency in project management tools like Jira, Trello, or Asana. Excellent communication skills, both written and verbal, are essential for collaborating with cross-functional teams. Additionally, prior experience leading small to medium-sized teams or managing budgets is a plus.
Professional rewrite:
Proven track record in industries such as migration, mobility, education technology (Edtech), recruitment, human resources technology (HR-tech), or international placement.
Proficiency in the dynamics of the African talent landscape and international migration trends is essential.
Proficiency in ABM (account-based marketing) strategies or partner-led growth frameworks is necessary for this role.
Proficiency in crafting content for various platforms, including LinkedIn posts, succinct short-form video scripts, and concise speaker briefs for events, is highly desirable.
Compensation includes a base salary coupled with commissions, with total earnings ranging from 180,000 to 350,000 NGN.
Qualifications
BA/BSc/HND , OND
Experience Required
1 - 3 years
