Job Summary:
The Insurance & Claims Officer will oversee the administration and coordination of all corporate insurance policies, guaranteeing timely renewals, accurate documentation, and streamlined claims processing. This position requires close collaboration with insurance brokers and providers to secure optimal coverage and expedite claims resolution in alignment with organizational needs.
Oversee and execute a comprehensive range of duties encompassing strategic planning, team leadership, and operational efficiency to ensure organizational objectives are met. Lead cross-functional initiatives, foster collaboration among departments, and drive performance through data-driven decision-making and continuous improvement. Develop and implement policies, procedures, and best practices to enhance productivity, quality, and compliance with industry standards. Monitor key performance indicators, analyze trends, and present actionable insights to senior management to support informed decision-making. Serve as a liaison between executive leadership and operational teams, translating high-level goals into actionable plans and ensuring alignment across all levels of the organization.
Maintain a current and comprehensive register encompassing all company insurance policies, including but not limited to motor, plant & machinery, contractors’ all risk, and group life coverages.
Monitor policy expiration dates diligently and coordinate renewal actions to prevent any interruptions in coverage.
Collaborate with insurance brokers and carriers to facilitate policy placement, renewal processes, and endorsement requests.
Coordinate and oversee all insurance claims to guarantee efficient processing and prompt settlement.
Collect and file all necessary documentation for claims processing, including incident reports, photographs, and repair estimates.
Track claims progress and deliver consistent status reports to leadership.
Verify that all insurance certificates and documents are accurately filed and readily available for quick reference.
Assist project teams in managing insurance-related documentation and ensuring compliance with relevant regulations.
Examine insurance policies to verify compliance with organizational practices and contractual commitments, ensuring thorough alignment with all relevant parameters.
Aid in the review and validation of insurance stipulations within contractual documents and formal agreements.
Deliver regular updates regarding insurance coverage, renewal schedules, and claims progress.
Seeking a skilled professional with expertise in project management and a proven ability to lead cross-functional teams. Candidates must possess strong analytical skills, proficiency in data analysis tools, and at least five years of experience in a related field. The role demands excellent communication abilities, both written and verbal, to effectively convey complex ideas to stakeholders. A bachelor’s degree in business administration, finance, or a related discipline is required, with an advanced degree preferred. Familiarity with industry-specific software and adherence to regulatory compliance standards are essential. The ideal candidate will demonstrate a track record of delivering projects on time and within budget while maintaining high standards of quality.
A Bachelor’s degree in Insurance, Business Administration, Finance, or a closely related discipline is required.
Seeking candidates with 1 to 3 years of hands-on experience in insurance administration, claims processing, or a comparable professional setting.
Proficiency in collaborating with insurance brokers or firms represents an additional qualification for this position.
Possesses a foundational knowledge of corporate insurance policies, including but not limited to motor, asset, and project-related coverage options.
Proven ability to maintain meticulous organization and accurate record-keeping practices.
Proficient communication abilities and a strong commitment to consistent follow-through are essential for this role. The position requires an individual who can effectively convey information, engage with stakeholders, and ensure timely completion of tasks through diligent follow-up.
Proven expertise in utilizing Microsoft Office applications, with a strong emphasis on Microsoft Excel, is essential for success in this role.
Key Qualifications: Candidates should possess a strong ability to analyze complex problems, exhibit exceptional communication skills, and demonstrate adaptability in dynamic environments. Essential attributes include leadership prowess, strategic thinking, and a commitment to continuous learning. Proficiency in team collaboration, decision-making under pressure, and conflict resolution is also required. Additionally, the ideal candidate will have experience in project management, a results-driven mindset, and the capacity to mentor and inspire colleagues.
Ensure meticulous attention to detail in all tasks, consistently maintaining high standards of accuracy and precision to uphold quality and efficiency in deliverables.
Demonstrates exceptional proficiency in follow-up activities and meticulous tracking of progress.
Aptitude in fostering effective interpersonal relationships and conducting successful negotiations is essential.
Capable of efficiently administering numerous policies and meeting various deadlines with precision and organization.
Professionals should demonstrate a strong aptitude for analytical thinking, particularly when addressing and resolving claims-related issues.
Preferred (Optional but Useful):
Individuals with prior involvement in construction, infrastructure, or engineering sectors are encouraged to apply.
Professional certification, such as that offered by the Chartered Institute of Insurers (COIN), is considered a valuable asset.
Qualified applicants are encouraged to submit their CVs to careers@mpiafrica.com, ensuring the position title is included in the subject line of the email.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
1 - 3 years
