Job Summary
The Communications and Learning Assistant (CLA) plays a pivotal role in executing communication and learning initiatives while fostering seamless information exchange among stakeholders. This position also strengthens project visibility through strategic dissemination across both print and digital channels.
Key responsibilities include overseeing daily operations to ensure alignment with organizational goals, managing cross-functional teams to drive project execution, and maintaining adherence to compliance and quality standards. Additionally, the role entails fostering stakeholder relationships to enhance collaboration and communication, analyzing performance metrics to identify improvement opportunities, and implementing strategic initiatives to optimize efficiency and productivity. The position requires strong leadership skills to guide teams through challenges, exceptional problem-solving abilities to address operational hurdles, and meticulous attention to detail to uphold accuracy in reporting and decision-making.
Facilitate the execution of the project communication strategy while ensuring adherence to donor visibility requirements.
Craft compelling communication materials, including flyers, posters, newsletters, and press releases, to effectively convey key messages and engage target audiences.
Oversee the strategic operations of various social media channels, including LinkedIn, YouTube, Instagram, Facebook, and TikTok.
Develop engaging multimedia content, including photographs, videos, and infographics.
Capture and document success stories, case studies, and key lessons learned to compile valuable insights and best practices.
Oversee the upkeep and organization of the project documentation repository to ensure accuracy, accessibility, and completeness at all times.
Establish and maintain effective channels for gathering and incorporating input from stakeholders.
Develop and oversee strategic media partnerships, including radio programs, to enhance organizational visibility and communication efforts.
Assist the MEAL Officer in developing visual representations of data and compiling comprehensive reports.
Develop and finalize all assigned project deliverables in accordance with established timelines and quality benchmarks. Ensure each deliverable meets the specified requirements and adheres to organizational standards. Collaborate with cross-functional teams to gather necessary inputs and validate deliverables prior to submission. Maintain documentation of deliverables to facilitate tracking and future reference. Verify the accuracy and completeness of all deliverables before final approval.
Monthly deliverables related to communication activities
Assist in producing the organization’s regular newsletters by contributing content that aligns with its goals and messaging. Collaborate with team members to gather, refine, and finalize articles, ensuring accuracy, relevance, and timely delivery. Support the editorial process by reviewing submissions for clarity, coherence, and adherence to style guidelines while meeting deadlines. Help maintain a consistent brand voice and professional tone across all published materials.
Craft compelling success stories and insightful case studies that effectively showcase achievements, solutions, and measurable outcomes. Gather and analyze data to highlight key metrics, client testimonials, and transformative results, ensuring each narrative demonstrates the value and impact of the project or initiative. Tailor content to resonate with target audiences—whether stakeholders, clients, or industry peers—while maintaining accuracy, clarity, and persuasive storytelling to reinforce credibility and engagement.
Professional rewriting:
This role entails producing comprehensive social media analytics reports that measure performance metrics, track engagement trends, and assess campaign effectiveness. Responsibilities include compiling data from various platforms, analyzing key indicators such as reach, impressions, and conversion rates, and delivering insights to inform strategic decisions. The ideal candidate must possess strong analytical skills, proficiency in data visualization tools, and experience interpreting social media metrics to drive impactful outcomes.
Documentation of photographic and video content is required to support projects and initiatives. This role involves capturing high-quality images and videos, ensuring they meet project specifications and are delivered in a timely manner. Responsibilities include maintaining organized digital files, adhering to branding guidelines, and collaborating with teams to document events, processes, or products effectively. Strong attention to detail, proficiency in photography and videography equipment, and the ability to edit media to meet professional standards are essential. Additionally, candidates should possess excellent organizational skills and the capability to work under deadlines while maintaining a consistent visual style.
Prepare comprehensive donor reports highlighting contributions and impact, ensuring accuracy and clarity in all financial and narrative documentation. Collaborate closely with finance teams to consolidate data, review transaction details, and verify funding allocations. Present findings in a structured format that aligns with organizational standards and donor expectations, while maintaining strict confidentiality and adherence to regulatory requirements.
Drives key performance metrics through strategic initiatives, ensuring organizational objectives are consistently achieved. Measures progress against established benchmarks, identifies variances, and implements corrective actions when necessary. Utilizes data-driven insights to optimize efficiency, productivity, and quality across all operational areas. Collaborates with cross-functional teams to align performance goals with broader business strategies. Maintains a proactive approach to monitoring KPIs, fostering a culture of accountability and continuous improvement.
Timely delivery of materials, enhanced media engagement, meticulous documentation, and seamless integration of learning into project execution are essential to this role.
Seeking a dynamic professional equipped with a robust academic background and extensive hands-on experience in the relevant field. Candidates must possess a minimum of [X years] of professional experience, along with [specific degree or certification] from an accredited institution. Proficiency in [specific software/tools] and familiarity with [industry standards or methodologies] are essential. Strong analytical, problem-solving, and communication skills are required to thrive in a collaborative environment. Ability to manage multiple projects, meet deadlines, and adapt to evolving industry trends is critical. A track record of delivering measurable results and driving operational excellence will be highly valued.
A Bachelor’s degree (ND) in Communications, Journalism, Development Studies, or a closely related discipline, accompanied by a minimum of two years of relevant professional experience, is required.
Demonstrates exceptional proficiency in the primary area of expertise, showcasing deep technical knowledge and advanced skills in the field. Requires a minimum of [X] years of hands-on experience in [specific domain], along with a proven track record of delivering high-quality results. Must possess strong analytical abilities, problem-solving skills, and the capacity to adapt to evolving industry standards. Additionally, familiarity with [relevant tools/technologies] and adherence to best practices are essential. The role entails collaborating with cross-functional teams, mentoring junior staff, and contributing to strategic initiatives to drive innovation and operational excellence.
Proficiency in digital and social media platforms, compelling storytelling techniques, photography, and foundational design as well as photo and video editing skills is essential, with experience using tools such as Canva, Photoshop, CorelDRAW, or comparable software.
Candidates must demonstrate exceptional writing proficiency, capable of producing engaging narratives derived from on-the-ground experiences.
Proficient in social media management and digital communication strategies.
Capable of effectively engaging with rural populations while demonstrating cultural awareness and a nuanced understanding of gender dynamics.
Demonstrated proficiency in efficiently organizing tasks and meeting deadlines within a dynamic, high-pressure setting.
Proactive, resourceful, solutions-driven, and committed to achieving measurable results, this role demands an individual who thrives in dynamic environments and consistently delivers high-impact outcomes.
Outstanding proficiency in organization, strategic planning, and analytical thinking, coupled with meticulous attention to detail.
Possesses a solid grasp of Monitoring, Evaluation, Accountability, and Learning (MEAL) principles, ensuring data-driven decision-making and continuous improvement in project implementation.
The role involves managing reporting activities and ensuring effective coordination among stakeholders to facilitate seamless operations and communication streams. This includes compiling, analyzing, and presenting data while liaising with relevant departments or teams to align objectives and streamline processes.
Reports to the MEAL Officer and collaborates with state actors, community-based organizations (CMOS), media partners, and donor teams. Additionally, the role involves maintaining regular communication with the DEC Communications Officer to ensure alignment and information sharing.
Qualified applicants are encouraged to submit their comprehensive resume or CV, along with a cover letter, compiled into a single document in either Word or PDF format—other formats will not be accepted—by emailing hr_recruitment@dexcentre.org, with the job title included in the email subject line.
Qualifications
OND
Experience Required
2 years
