The Extension and Farmer Success Manager will oversee Vetsark’s initiatives related to farmer onboarding, extension support, farm monitoring, and performance evaluation.
This position is tasked with driving robust production, profitability, repayment, and retention results for farmers. The Manager will oversee a team of extension officers and field agents, track farm performance data, organize technical support initiatives, and guide farmers through each production cycle.
Oversee and execute a range of critical duties, including managing project timelines, coordinating team efforts, and ensuring adherence to company policies and industry regulations. Serve as the primary point of contact for stakeholders, addressing inquiries and providing timely updates on progress. Develop and implement strategic initiatives to enhance operational efficiency and drive business growth. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Collaborate with cross-functional departments to foster alignment and achieve organizational objectives. Maintain accurate documentation and reporting to support data-driven decision-making.
Responsible for facilitating the seamless integration of new farmers into the program and overseeing the continuous management of their portfolios, including monitoring performance metrics, assessing growth potential, and providing strategic guidance to ensure sustainable development and maximize productivity outcomes.
Proactively identify, evaluate, profile, and integrate poultry and aquaculture farmers into the organization’s network.
Verify that all farmer Know Your Customer (KYC) procedures, farm evaluations, and baseline data collection are thoroughly completed.
Monitor the entire lifecycle of each farmer, starting from the deployment of inputs, progressing through the production phase, and concluding with harvest and repayment processes.
Evaluate and propose whether farmers should have their contracts renewed, expanded, expanded with modifications, temporarily suspended, or terminated based on performance and compliance metrics.
We provide comprehensive technical assistance and extend our expertise to resolve complex issues, ensuring seamless operations and optimal performance for our clients. Our team delivers prompt, professional support to address inquiries, troubleshoot challenges, and enhance system functionality. Through expert guidance and troubleshooting, we empower users to maximize their technology investments while maintaining high standards of reliability and efficiency.
Design and execute comprehensive training and production-support initiatives targeted at farmers to enhance their skills and productivity.
Offer expert counsel on feeding practices, vaccination protocols, biosecurity measures, mortality management, and overall farm operations to ensure optimal livestock health and productivity.
Coordinate and facilitate farm visits, provide virtual assistance, and deliver specialized interventions as required.
Ensure that farmers adhere to the approved production plans and the designated input-use schedules.
We oversee farm operations through continuous monitoring and data analysis to ensure optimal productivity and efficiency. This role involves collecting, processing, and interpreting agricultural data to inform decision-making, track performance metrics, and identify opportunities for improvement. Key responsibilities include maintaining real-time surveillance systems, generating detailed reports, and collaborating with agronomists and farm managers to implement data-driven strategies. Candidates must possess strong analytical skills, proficiency with agricultural software and IoT devices, and a solid understanding of farm management principles. A background in agriculture, data science, or a related field is essential.
Observe and document bird or fish population levels, mortality rates, feed consumption, weight gain, production expenditures, and projected harvest dates.
Verify that field officers consistently provide farm reports that are both precise and promptly submitted.
As a dedicated professional, you will provide comprehensive success strategies and repayment guidance to farmers, ensuring their financial stability and operational efficiency. Your role involves offering tailored support to enhance productivity, mitigate risks, and facilitate timely loan repayments. You will collaborate with farmers to assess their financial health, identify challenges, and implement solutions that align with their long-term goals. Additionally, you will maintain open communication channels to address concerns, track progress, and foster sustainable agricultural practices.
Facilitate enhanced productivity, minimize losses, and boost profitability for agricultural operations.
Prepare corrective action plans to address performance deficiencies at underperforming farms.
Collaborate closely with the Credit and Recovery teams to proactively mitigate potential defaults.
Harvest and offtake coordination involves managing the efficient collection and delivery of agricultural products from production sites to market destinations. This role requires close collaboration with farmers, suppliers, and logistics teams to ensure timely harvesting and transportation. Responsibilities include planning schedules, tracking inventory levels, and overseeing quality control throughout the process. Strong organizational skills and attention to detail are essential to meet delivery deadlines and maintain supply chain integrity. Additionally, the position demands effective communication to resolve any logistical challenges that may arise.
Develop and uphold precise harvest projections to ensure optimal resource allocation and operational efficiency.
Perform pre-harvest evaluations to assess crop readiness and quality before the harvesting phase begins.
Collaborate closely with the Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of shared objectives.
To guarantee that farmers adhere to the stipulated quality and weight requirements, meticulous oversight and verification processes must be implemented. Compliance with these agreed-upon standards will be closely monitored to ensure uniformity and excellence in agricultural output.
Experienced leaders are sought to guide and oversee field operations effectively. The role requires supervising field teams to ensure efficient execution of tasks while maintaining high performance standards. Candidates must possess strong leadership abilities, excellent communication skills, and the capacity to motivate and develop team members. Responsibilities include planning, coordinating, and monitoring field activities, resolving issues promptly, and fostering a collaborative work environment. Proficiency in strategic planning, problem-solving, and decision-making is essential to drive operational success and achieve organizational goals.
Oversee the recruitment and management of extension officers and field agents to ensure optimal team performance and organizational objectives are met.
Responsibilities include the allocation of farmer portfolios and management of geographic coverage.
Establish and track farm-visit, reporting, and performance benchmarks to ensure alignment with organizational goals and operational efficiency.
Responsible for examining and validating field reports to ensure their accuracy and completeness.
Facilitate collaborative farm visits and conduct weekly portfolio review meetings to ensure alignment and progress tracking.
Analyze and resolve challenges related to field team productivity and adherence to ethical standards.
Track and evaluate key performance indicators to measure progress and success, ensuring alignment with organizational goals. Analyze data trends to identify areas for improvement and provide actionable insights to enhance operational efficiency. Regularly review and report on KPIs to stakeholders, highlighting key outcomes and recommending strategic adjustments as needed. Collaborate with cross-functional teams to implement data-driven solutions and drive continuous performance optimization. Maintain accurate records of performance metrics and ensure timely, transparent communication of results.
We track and optimize the rate at which farmers are onboarded and activated to ensure seamless integration and engagement within the platform.
Ensure the thorough completion and absolute accuracy of all farmer records.
Scheduled farm visits successfully executed are measured by the percentage completed.
Monitor mortality rates, weight gain trends, and overall production performance to assess flock health and productivity.
Farmers are assessed based on the proportion who achieve established production benchmarks within designated timeframes.
To enhance the profitability and retention of farmers, the role focuses on implementing strategies that optimize financial outcomes and sustain long-term engagement within agricultural communities.
Monitors and evaluates repayment rates alongside portfolio-at-risk metrics to assess financial performance and risk exposure.
Accurate forecasting of harvest yields is essential to ensure efficient resource allocation and operational planning. This role requires meticulous analysis of historical data, current market trends, and environmental factors to predict future harvest volumes with precision. Responsibilities include collecting and interpreting agricultural data, collaborating with cross-functional teams to validate projections, and presenting findings to stakeholders to support informed decision-making. Strong analytical skills and proficiency in data modeling tools are necessary to refine forecasting methodologies and enhance overall accuracy.
Ensuring the prompt submission and high-quality preparation of field reports is essential.
Enhancing productivity and ensuring compliance among field agents.
Seeking a candidate with a Bachelor’s degree or higher in a relevant field, coupled with a minimum of five years of progressive experience in a related role. The ideal applicant will demonstrate proficiency in project management, strong analytical skills, and the ability to lead cross-functional teams effectively. Familiarity with industry-specific software, tools, and methodologies is essential, along with excellent communication and problem-solving capabilities. Prior experience in a supervisory or leadership position is highly desirable, as is a track record of delivering measurable results in previous roles.
A bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or a closely related discipline is required.
A minimum of five years of professional experience in agricultural extension, livestock production, or direct farmer support is required.
Proven track record in overseeing extension officers or field agents is required.
Demonstrates extensive hands-on expertise in poultry production systems, with a preferable background in aquaculture practices.
Desirable experience includes familiarity with agricultural credit, farmer monitoring, or structured offtake arrangements.
Proficient in utilizing spreadsheets, mobile applications, and comprehensive farm-management systems.
Demonstrates a high level of flexibility and adaptability to accommodate extensive travel demands.
Demonstrated expertise in identifying and developing the essential skills and qualifications necessary for optimal job performance is essential. Candidates must exhibit a strong track record of relevant experience and proven abilities aligned with the role’s demands. The ideal applicant will possess the technical proficiencies, soft skills, and industry knowledge required to excel in the position. Additionally, familiarity with specific tools, methodologies, or frameworks pertinent to the role may be necessary. A commitment to continuous learning and adaptability to evolving industry standards is highly valued.
Demonstrated expertise in poultry and fish production along with a deep understanding of farmer-support methodologies.
Provides oversight and direction to field teams while ensuring optimal performance.
We maintain a rigorous approach to analyzing data and producing accurate reports.
Demonstrates a strong understanding of commercial dynamics and risk management principles.
Possesses exceptional interpersonal and instructional abilities, particularly in educating agricultural professionals.
Integrity, meticulous attention to detail, and strong problem-solving skills are essential attributes for this role.
Demonstrates strong collaboration skills with Operations, Credit, Recovery, Technology, and Commercial teams.
Please transmit your curriculum vitae and cover letter to the designated email address, hr@vetsark.com.
Qualifications
BA/BSc/HND
