The Extension and Farmer Success Manager will oversee Vetsark’s initiatives for farmer onboarding, extension support, farm monitoring, and performance evaluation.
This position ensures farmers achieve optimal production, profitability, repayment, and retention outcomes. The Manager oversees extension officers and field agents, tracks farm performance metrics, organizes technical support initiatives, and guides farmers through every stage of the production cycle.
Oversee a comprehensive range of critical duties, including managing daily operations, ensuring adherence to company protocols, and fostering a productive work environment. Drive the implementation of strategic initiatives to enhance efficiency and achieve organizational objectives while maintaining high standards of quality and compliance. Collaborate closely with cross-functional teams to align processes, resolve challenges, and optimize performance. Monitor key performance indicators to evaluate progress and identify opportunities for continuous improvement. Serve as a primary point of contact for stakeholders, addressing inquiries and facilitating seamless communication across departments.
We specialize in facilitating the seamless integration of new farmers into our program while overseeing the growth and strategic management of their portfolios. This role involves guiding participants through the onboarding process and ensuring they meet all program requirements, while also monitoring progress and providing support as needed. Responsibilities include conducting initial assessments, coordinating training sessions, and maintaining detailed records of each farmer’s development and achievements. Additionally, the position requires regular check-ins to track performance and address any challenges, along with offering tailored advice to optimize productivity and sustainability.
Proactively identify, evaluate, profile, and integrate poultry and aquaculture farmers into the program to ensure compliance and alignment with operational standards.
Verify the completion of farmer Know Your Customer (KYC) processes, farm evaluations, and baseline data collection.
Monitor each farmer’s journey from the initial input deployment phase through the production stage, harvest, and ultimately to repayment.
Assess farmers’ eligibility and make recommendations regarding contract renewals, expansions, suspensions, or terminations based on established criteria and performance evaluations.
Provide comprehensive extension and technical support services to ensure seamless operation and troubleshooting of systems, addressing inquiries, resolving technical issues, and delivering expert guidance to users and stakeholders.
Design and execute farmer training initiatives alongside production-support schemes to enhance agricultural practices and productivity.
Offer expert advice on feeding strategies, vaccination protocols, biosecurity measures, mortality management practices, and overall farm operations.
Organize and oversee on-site farm visits, provide remote assistance, and deliver specialized interventions as required.
Ensure adherence to approved production plans and input-use schedules by farmers.
The position involves overseeing farm operations and analyzing key data metrics to ensure optimal productivity and efficiency. Key responsibilities include tracking crop growth, soil conditions, and weather patterns, as well as managing livestock health and inventory levels. Additionally, the role requires compiling and interpreting agricultural data to generate actionable insights for improving farm performance. Candidates must possess a strong understanding of modern farming techniques, proficiency in data analysis tools, and experience in agricultural management. Excellent problem-solving skills and attention to detail are essential for success in this role.
Monitor bird and fish populations, track mortality rates, measure feed consumption and weight gain, and oversee production costs as well as projected harvest dates.
Field officers must submit farm reports that are precise and delivered promptly.
Dedicated to ensuring borrower success and facilitating timely loan repayment, the role involves providing comprehensive support and guidance to farmers throughout their financial journey. Key responsibilities include offering personalized repayment strategies, resolving account inquiries, and delivering educational resources to enhance financial literacy. The position requires a strong understanding of agricultural finance, excellent communication skills, and a commitment to fostering long-term client relationships. Candidates should possess prior experience in agricultural lending or financial advisory roles, with the ability to navigate complex financial scenarios and adapt to evolving industry demands.
Assist agricultural professionals in enhancing output, minimizing waste, and boosting financial gains.
Formulate corrective action plans designed to address performance deficiencies in farms that are not meeting expectations.
Collaborate with Credit and Recovery teams to proactively mitigate default risks.
The position involves overseeing the harvesting process and managing offtake activities to ensure efficient production and distribution of goods. Key responsibilities include coordinating with field teams to schedule and execute harvest operations, liaising with procurement and logistics teams to plan and secure off-take agreements, and monitoring crop yields to meet market demand. Additionally, the role requires analyzing production data to optimize harvesting schedules, ensuring compliance with quality standards, and maintaining strong relationships with suppliers and buyers to facilitate smooth transactions. Candidates should possess experience in agricultural operations or supply chain management, strong organizational and communication skills, and the ability to work under tight deadlines while prioritizing safety and efficiency.
Develop and update precise harvest forecasts to ensure reliable planning and resource allocation.
Perform thorough evaluations prior to harvest activities to ensure readiness and compliance with established standards.
Collaborate effectively with Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of shared objectives.
Verify that farmers comply with mutually agreed upon quality and weight requirements.
Seasoned professionals sought to guide and manage field teams with vision and precision. Applicants must demonstrate strong leadership acumen, a commitment to operational excellence, and the ability to motivate diverse groups toward shared objectives. Responsibilities include directing field operations, ensuring adherence to company policies, and fostering a culture of accountability and continuous improvement. Ideal candidates will possess exceptional communication skills, problem-solving capabilities, and a track record of delivering measurable results in dynamic environments.
Oversee the selection and hiring processes for extension officers and field agents, while providing ongoing supervision to ensure optimal performance and alignment with organizational goals.
Oversee the allocation of farmer portfolios and ensure comprehensive geographic coverage.
Establish and monitor farm-visit schedules, reporting protocols, and performance benchmarks to ensure operational efficiency and goal attainment.
Ensure the accuracy and completeness of field reports through careful review and verification.
Perform collaborative on-site farm assessments and facilitate weekly portfolio review sessions.
Address any underperformance or integrity concerns among field teams to ensure operational excellence and adherence to standards.
Tracks and measures critical metrics to evaluate performance and progress, ensuring alignment with organizational goals and enabling data-driven decision-making. Provides insights into operational efficiency, productivity levels, and overall business health through consistent monitoring of predefined indicators. Facilitates transparency and accountability by regularly reporting on key achievements, trends, and areas for improvement to stakeholders and leadership teams.
We are committed to optimizing the onboarding and activation rates for our farmer partners, ensuring a seamless transition into our ecosystem and fostering long-term engagement. This role involves implementing strategies to streamline the onboarding process, enhance user experience, and drive higher activation rates among new farmers. Key responsibilities include developing and refining onboarding workflows, monitoring performance metrics, and identifying opportunities to improve adoption and retention. Strong analytical skills and a data-driven approach are essential to assess progress, address challenges, and implement effective solutions. Collaboration with cross-functional teams, such as marketing, product, and support, will be crucial to align efforts and maximize the impact of onboarding initiatives.
Maintaining precise and thorough farmer records is essential, ensuring all data is completed accurately and up to date.
Scheduled farm visits that were successfully carried out.
Mortality rates, weight progression, and overall production efficiency are critical metrics requiring consistent monitoring and assessment.
Farmers are assessed on their ability to achieve key production milestones as outlined in the project plan.
Enhancing farmer profitability and ensuring their long-term retention are key priorities.
Oversee the monitoring and evaluation of repayment performance and the portfolio’s risk exposure, ensuring timely identification of potential delinquencies or defaults to maintain financial stability and minimize losses.
Accurate forecasting of harvest yields is essential to ensure operational efficiency and strategic planning within the organization. This role requires meticulous attention to detail and proficiency in data analysis to provide reliable projections that inform critical business decisions. The successful candidate will leverage historical data, market trends, and agricultural insights to generate precise harvest estimates, thereby supporting inventory management, resource allocation, and overall productivity optimization. Strong analytical skills, familiarity with forecasting methodologies, and a deep understanding of agricultural processes are indispensable for effectively fulfilling this responsibility.
Ensure field reports are completed promptly and meet high-quality standards.
Enhancing the efficiency and adherence to protocols among field agents constitutes a critical operational focus.
Seeking candidates with a Bachelor’s degree in a relevant field or equivalent professional experience. Proficiency in industry-standard software and tools is essential. Strong analytical and problem-solving skills are required, along with excellent communication abilities. Prior experience in a similar role is highly preferred. Familiarity with project management methodologies and compliance standards is a must. The ability to work independently and collaboratively in a fast-paced environment is critical.
A Bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or a closely related discipline is required.
Seven or more years of experience delivering agricultural extension services, managing livestock production systems, or providing direct support to farmers.
Proven track record in overseeing and directing teams of extension officers or field agents is required.
Demonstrated expertise in poultry farming operations is required, with prior experience in aquaculture considered beneficial.
Proficiency in agricultural credit, farmer monitoring, or structured offtake is advantageous.
Proficient in utilizing spreadsheets, mobile applications, and integrated farm-management systems to enhance operational efficiency and data tracking.
A demonstrated ability to undertake regular travel is required.
A strong command of essential competencies is a prerequisite for this role, encompassing both technical proficiencies and soft skills. Candidates must demonstrate expertise in relevant methodologies, systems, and tools specific to the position. Additionally, the ability to analyze complex information, solve problems efficiently, and communicate clearly with stakeholders is essential. Collaborative teamwork, adaptability to evolving priorities, and a commitment to continuous learning are also required. Prior experience in similar environments or industries will be highly valued, as will the capacity to meet deadlines while maintaining high-quality standards.
Extensive expertise in poultry and fish production, along with a proven ability to support farmers effectively.
Field-team leadership and performance management involve overseeing and driving the productivity and effectiveness of a team operating in the field. This includes setting clear performance expectations, providing ongoing coaching and feedback, identifying areas for improvement, and implementing strategies to enhance overall team output. Additionally, it encompasses monitoring individual and collective performance metrics, addressing performance gaps, and fostering a culture of accountability and continuous development.
Analytical rigor and reporting proficiency are essential, requiring a disciplined approach to data management, interpretation, and presentation.
Commercial insight and risk management expertise are essential.
Effective communication abilities and experience in training farmers are essential.
Maintaining high ethical standards, demonstrating meticulous attention to detail, and effectively resolving challenges are essential.
Proven capability to collaborate effectively with Operations, Credit, Recovery, Technology, and Commercial departments.
Please submit your CV and cover letter to hr@vetsark.com.
Qualifications
BA/BSc/HND
