The Extension and Farmer Success Manager will spearhead the onboarding of Vetsark’s farmers, deliver extension support, oversee farm monitoring initiatives, and evaluate farmer performance.
This position focuses on driving strong production, profitability, repayment, and retention results for farmers. The Manager oversees extension officers and field agents, tracks farm performance metrics, organizes technical support initiatives, and guides farmers through every stage of the production cycle.
Oversee a broad range of critical duties encompassing core operational functions, strategic planning, and cross-departmental coordination to ensure organizational efficiency and goal attainment. Develop, implement, and monitor comprehensive policies, procedures, and performance metrics tailored to enhance productivity and compliance with industry standards. Lead and mentor a diverse team of professionals by fostering a collaborative work environment, providing clear direction, and promoting continuous professional development. Analyze complex data sets to identify trends, opportunities, and risks, then formulate actionable insights to inform executive decision-making and long-term strategic initiatives. Serve as the primary liaison between senior leadership and operational teams to align business objectives with execution, ensuring seamless communication and alignment across all levels of the organization.
Our team is responsible for facilitating the seamless onboarding of new farmers and ensuring effective portfolio management throughout their engagement. This role involves guiding farmers through the initial setup process, addressing their questions, and providing ongoing support to maintain a productive and positive working relationship. Key responsibilities include verifying documentation, monitoring performance metrics, and offering tailored solutions to enhance productivity and sustainability. Additionally, the position requires a deep understanding of agricultural best practices, strong organizational skills, and the ability to communicate clearly with diverse stakeholders. Proficiency in data management and a commitment to continuous improvement are also essential for success in this role.
Profiling, evaluating, and integrating poultry and aquaculture farmers into the system are key responsibilities, encompassing identification, assessment, and onboarding processes.
Verify that farmer Know Your Customer (KYC) processes, farm evaluations, and baseline data collection are fully completed.
Monitor the complete journey of each farmer from initial deployment to production, through to harvest, and ultimately repayment.
Evaluate farmers’ eligibility for contract renewals, expansions, suspensions, or terminations based on established criteria, ensuring compliance with organizational policies and objectives.
Provide technical assistance and resolve complex issues for end-users regarding extension applications and system configurations. Offer guidance on troubleshooting steps, installation procedures, and integration challenges to ensure seamless functionality. Maintain detailed records of support interactions, including problem descriptions, diagnostic findings, and resolution outcomes. Collaborate with cross-functional teams to identify recurring technical problems and recommend system improvements or updates. Stay updated on emerging technologies, software updates, and industry best practices to enhance support efficiency and effectiveness.
Design and execute farmer training and production-support initiatives.
Offer expert advice on feed management, vaccination protocols, biosecurity measures, mortality handling, and overall farm operational procedures.
Coordinate farm visits, deliver virtual support, and facilitate specialist interventions as needed.
Farmers are required to adhere strictly to established production plans as well as input-use schedules.
Farm Monitoring and Data Analysts are tasked with overseeing agricultural operations through the collection and analysis of real-time data, ensuring optimal conditions for crop growth and livestock management. They must possess proficiency in data interpretation, agricultural technology systems, and monitoring tools to assess environmental factors, equipment performance, and resource utilization. Responsibilities include tracking key performance indicators, generating reports on production efficiency, and identifying trends to enhance decision-making processes. Familiarity with IoT devices, remote sensing technologies, and farm management software is essential, along with strong analytical skills to evaluate operational challenges and propose data-driven solutions.
Track bird or fish populations, observe mortality rates, monitor feed consumption and weight gain, assess production expenses, and determine anticipated harvest timelines.
Verify that field officers consistently provide precise and punctual farm reports.
Our dedicated team focuses on ensuring farmer success and providing robust repayment support to empower agricultural communities. We collaborate closely with farmers to address challenges, optimize productivity, and sustain long-term financial stability. This role involves delivering tailored guidance, monitoring progress, and fostering partnerships to enhance operational efficiency and profitability. By offering strategic advice and resources, we help farmers navigate market fluctuations, mitigate risks, and achieve their business objectives while maintaining sound repayment practices.
Assist agricultural professionals in enhancing productivity, minimizing losses, and boosting profitability to drive farm success.
Create and implement corrective action plans to address performance deficiencies in underperforming farms.
Collaborate closely with the Credit and Recovery teams to proactively mitigate potential defaults.
We are seeking a dedicated professional to oversee and manage the coordination of harvest and offtake operations, ensuring seamless execution and alignment with organizational objectives. The ideal candidate will possess a strong background in agricultural or supply chain management, with a proven ability to optimize processes and drive efficiency. Key responsibilities include planning and scheduling harvest activities, coordinating logistics for product collection and transportation, and maintaining strong relationships with growers, suppliers, and downstream partners. Proficiency in data analysis and reporting is essential, as is the ability to monitor inventory levels and forecast demand to meet contractual obligations. Excellent organizational and communication skills are required to facilitate collaboration across teams and stakeholders.
Develop and update precise harvest projections to ensure optimal planning and resource allocation.
Perform preliminary evaluations prior to harvest to ensure optimal readiness and quality standards.
Collaborate effectively with Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of strategic initiatives.
Farmers must consistently adhere to the established quality and weight specifications as part of their contractual obligations.
Experienced professionals sought to guide and oversee field operations with strategic direction and hands-on supervision. Candidates must demonstrate strong leadership capabilities, exceptional organizational skills, and the ability to mentor and motivate diverse teams. Responsibilities include coordinating field activities, ensuring compliance with company policies and safety standards, and driving team performance to meet project objectives. Proficiency in communication, conflict resolution, and operational planning is essential, along with a track record of achieving measurable results in dynamic environments. A minimum of five years of relevant field experience is required, along with a proven ability to adapt to changing priorities and challenges.
Responsibilities include overseeing the recruitment and management of extension officers and field agents to ensure optimal field operations.
Assign and oversee farmer portfolios while managing geographic coverage to ensure comprehensive support and alignment with strategic objectives.
Establish measurable benchmarks for farm visits, reporting protocols, and overall performance outcomes.
Responsibility includes the thorough examination and validation of field reports to ensure accuracy and compliance with established standards.
Facilitate collaborative farm assessments and participate in weekly portfolio review sessions to ensure alignment with strategic objectives.
Evaluate and enhance the effectiveness and reliability of field-team performance and integrity.
Track and measure performance through established Key Performance Indicators (KPIs) to evaluate the effectiveness and success of initiatives, ensuring alignment with organizational objectives and driving continuous improvement across all operational areas.
Achieving optimal farmer onboarding and activation rates is essential, ensuring seamless integration and engagement throughout the process. This role focuses on maximizing the successful adoption and utilization of our platform by new farmers, driving efficiency and long-term retention. Key responsibilities include guiding farmers through the onboarding journey, addressing any challenges, and verifying that they fully leverage the platform’s capabilities. Success in this position directly contributes to expanding our user base and fostering sustainable agricultural growth.
Maintaining precise and current farmer records is essential, ensuring completeness and accuracy in all documentation.
All scheduled farm visits were completed as planned, ensuring thorough oversight and adherence to established protocols throughout the duration of the assignment.
Mortality rates, weight gain, and production efficiency are critical metrics under evaluation.
Farmers are evaluated based on the proportion who achieve predetermined production targets within specified timeframes.
Ensuring the profitability and sustainability of farming operations while fostering long-term retention of skilled agricultural practitioners.
Analyzing repayment rates and portfolio-at-risk metrics are key responsibilities. Tracking these indicators ensures effective assessment of loan performance and risk exposure.
Accurate forecasting of harvest outcomes is essential to ensure optimal yield predictions and efficient resource allocation.
Ensure field reports are completed both promptly and with high standards.
Ensuring high productivity and strict adherence to compliance protocols among field agents is essential.
Seeking a candidate with a Bachelor’s degree in a relevant field and a minimum of three years of professional experience in a comparable role. Strong proficiency in data analysis and project management is essential, along with excellent communication skills to collaborate effectively with cross-functional teams. Familiarity with industry-specific software and tools is required, and prior experience in a leadership or mentoring capacity is highly advantageous. The ability to operate in a fast-paced environment while maintaining attention to detail is critical to success in this position.
A bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or an equivalent discipline is required.
With a minimum of five years of professional experience in agricultural extension, livestock production, or farmer support initiatives, the ideal candidate will possess a strong background in these areas.
Proven leadership in supervising extension officers or field agents is required.
Possesses substantial hands-on expertise in poultry production, with aquaculture knowledge serving as a beneficial asset.
Desired qualifications include prior involvement in agricultural credit, farmer monitoring, or structured offtake arrangements.
Proficient in utilizing spreadsheets, mobile applications, and farm-management systems is required.
Demonstrates a high degree of flexibility and readiness to undertake regular travel as part of the role.
Required Competencies
With a deep expertise in poultry and fish production, as well as a strong background in supporting farmers, you will play a pivotal role in enhancing industry practices and outcomes.
Providing leadership and overseeing performance within the field team.
The role demands expertise in data analysis and reporting, ensuring rigorous collection, interpretation, and presentation of data insights. Candidates must proficiently manage datasets, apply analytical methodologies, and generate comprehensive reports to support informed decision-making. Strong attention to detail and proficiency in relevant tools and software are essential for success in this position.
Commercial and risk awareness involves understanding market dynamics, financial implications, and potential risks to drive informed decision-making while safeguarding organizational objectives. Proficiency in evaluating competitive landscapes, identifying threats, and assessing opportunities is essential. This role requires the ability to balance strategic growth with prudent risk management, ensuring sustainable business practices and mitigating adverse impacts. Strong analytical skills and a keen awareness of industry trends are critical to effectively navigate uncertainties and capitalize on emerging prospects.
Demonstrates exceptional proficiency in communication and possesses extensive expertise in training farmers.
Demonstrates unwavering integrity, meticulous attention to detail, and strong problem-solving capabilities.
Demonstrates exceptional capability to collaborate seamlessly with diverse departments, including Operations, Credit, Recovery, Technology, and Commercial teams.
Please submit your CV and cover letter to hr@vetsark.com. Ensure your application includes both documents for consideration.
Qualifications
BA/BSc/HND
