The position involves overseeing key operational functions within the organization, requiring a strong background in process management and a commitment to driving efficiency. Candidates must possess exceptional problem-solving abilities and the capacity to lead cross-functional teams toward achieving strategic goals. Responsibilities include analyzing workflows, implementing improvements, and ensuring compliance with industry standards. Proficiency in data-driven decision-making and a track record of delivering measurable results are essential. The role demands adaptability, keen attention to detail, and the capability to mentor teams in best practices. Prior experience in a similar capacity, ideally within a fast-paced environment, is preferred.
The Handy Man position is a practical role focused on providing high-quality general maintenance services across various client sites. This role demands a skilled and reliable professional who can work autonomously, lead and assist a small on-site team, and promptly address daily maintenance needs and emergency call-outs. Prioritizing safety, service excellence, and client satisfaction, the Handy Man will maintain facilities to agreed-upon standards while adhering to all health, safety, and operational protocols. Additionally, the role includes precise digital reporting, clear communication with clients and management, and collaboration with specialist teams as needed.
What You Will Bring
We seek candidates with at least two to three years of hands-on experience in general building and facilities maintenance roles.
Proficiency in leading or directing a team is essential, encompassing responsibilities such as task coordination and delivering hands-on direction at the operational level.
A qualification or technical certificate in building maintenance, construction, or a related trade will be considered an asset.
Experienced professionals with demonstrated proficiency in carpentry, painting, ceiling repairs, dry walling, masonry, welding, plumbing, office furniture repairs, carpet and blind repairs, tiling, and lamping are sought after.
A strong understanding of chemicals, tools, and machinery essential for maintenance operations is required.
Demonstrates a comprehensive knowledge of health and safety protocols, particularly in the proper management and handling of chemicals and equipment.
Proficiency in operating smartphones and utilizing mobile applications to manage job cards, submit reports, and complete checklists efficiently is essential.
A valid driver’s license is required, along with a willingness to travel between various locations as needed.
Proficient in articulating ideas clearly and fostering professional rapport with clients in face-to-face interactions.
A strong commitment to reliability, integrity, and meticulous attention to detail is required.
Proficiency in these areas serves as essential qualifications for the role, though the requirements extend beyond the listed criteria.
What You Will Be Doing
Responsible for executing a wide range of general building maintenance and repair tasks across various client locations.
Responsible for overseeing and guiding on-site personnel, with duties encompassing task distribution and verifying that all work meets established quality benchmarks.
Offering support and professional development to less experienced colleagues through guidance and mentorship.
Providing support to the Electrical, HVAC, and Maintenance teams as needed fulfills this role’s core responsibilities.
Providing prompt responses to site call-outs, whether for urgent repairs or scheduled preventative maintenance (PPM), is a key responsibility of this role.
Overseeing daily call-out assignments and maintaining accountability to ensure all tasks are systematically tracked and executed.
Perform routine site inspections on a daily, weekly, and monthly basis to ensure compliance with established Service Level Agreements (SLAs).
Required administrative tasks encompass the preparation and maintenance of digital job cards, compilation of reports, processing of supplier invoices, and organization of delivery notes.
Maintaining strict adherence to health, safety, and operational protocols at all times remains a critical priority.
Standby duties are to be carried out as necessary to support operational requirements.
Qualifications
Others
Experience Required
2 - 3 years
