To deliver outstanding service and support to our clients, this position involves managing client relationships, addressing inquiries, and ensuring high levels of satisfaction. Key responsibilities include maintaining accurate records, resolving issues promptly, and collaborating with cross-functional teams to meet organizational objectives. The ideal candidate should possess strong communication skills, prior experience in a customer-facing role, and the ability to multitask effectively in a fast-paced environment. A commitment to professionalism, adaptability, and problem-solving is essential for success in this role.
The Regional Coordinator – Technical Programs serves as a senior technical authority, overseeing and directing Africa CDC’s foundational technical programs and initiatives from the Regional Coordinating Centre. This role delivers advanced technical leadership, facilitates the consistent application of Africa CDC strategies across Member States, and ensures cohesive integration of surveillance, laboratory systems, preparedness and response efforts, and workforce development initiatives at the regional level.
The successful candidate will play a key role in advancing the institutionalization of the Africa Health Security and Sovereignty Agenda (AHS), with a particular focus on strengthening digital health systems, Public Financial Management practices, and Supply Chain mechanisms—including the African Pooled Procurement Mechanism (PPM)—across Member States within the Regional Coordination Centre (RCC).
The incumbent reports directly to RCC Leadership while collaborating closely with technical divisions at the Africa CDC Headquarters.
Oversee key operational duties, ensuring alignment with organizational objectives and maintaining high standards of performance. Develop and implement strategic initiatives to enhance efficiency and productivity across teams. Conduct regular evaluations of processes to identify areas for improvement and implement corrective actions as needed. Collaborate closely with cross-functional departments to streamline workflows and achieve collective goals. Ensure compliance with industry regulations and internal policies while fostering a culture of accountability and continuous improvement. Provide mentorship and guidance to team members, supporting their professional growth and development.
The Regional Coordinator will be responsible for overseeing operations across designated territories, ensuring alignment with organizational objectives. Key duties include managing regional teams, coordinating initiatives, and maintaining consistent communication with stakeholders. This role requires strong leadership skills, the ability to analyze performance data, and expertise in strategic planning. Additionally, the Regional Coordinator will be tasked with fostering collaboration between departments, monitoring compliance with policies, and driving regional growth through targeted solutions. A minimum of five years of relevant experience in a managerial capacity, along with proficiency in industry-specific software, is essential for success in this position.
Provides expert technical leadership and strategic direction, overseeing the architecture, development, and implementation of complex systems to align with organizational objectives. Demonstrates a deep understanding of industry best practices and emerging technologies, ensuring solutions are scalable, secure, and efficient. Collaborates with cross-functional teams to define roadmaps, prioritize initiatives, and drive innovation while maintaining alignment with business goals. Mentors engineers and fosters a culture of continuous improvement, technical excellence, and accountability.
Convert Africa CDC’s continental strategies, frameworks, and guidelines into actionable regional technical implementation plans and standard operating procedures.
Offer specialized technical guidance to RCC leadership and Member States regarding surveillance, laboratory systems, emergency preparedness and response, antimicrobial resistance, and priority disease control.
Conduct comprehensive technical evaluations, including situation analyses, risk assessments, and gap analyses, to shape regional priorities and support investment decision-making.
Surveillance, Laboratory, and Information Systems professionals play a critical role in ensuring data integrity, operational efficiency, and compliance across various environments. These specialists oversee the implementation, maintenance, and optimization of systems designed to monitor activities, analyze laboratory findings, and manage information securely. They are responsible for configuring software, troubleshooting technical issues, and ensuring seamless integration with existing infrastructure. Strong analytical skills, attention to detail, and proficiency in relevant technologies are essential to excel in this role. Additionally, they must adhere to regulatory standards and best practices to safeguard sensitive data while supporting organizational objectives.
To spearhead the development, execution, and enhancement of integrated disease surveillance and response (IDs) systems as well as event-based surveillance across the region.
Enhance the development and operational efficiency of regional laboratory networks, reference laboratories, and related quality management systems.
Leverage digital health solutions, data integration platforms, and interoperability frameworks to facilitate the real-time collection, analysis, and visualization of data.
Produce and disseminate epidemiological reports, bulletins, and risk assessments of the highest quality on a consistent basis.
Emergency Preparedness and Response professionals play a pivotal role in developing, implementing, and overseeing comprehensive strategies to mitigate risks, ensure rapid incident response, and safeguard organizational resilience. They conduct thorough risk assessments to identify potential vulnerabilities, design and maintain emergency action plans tailored to specific threats, and coordinate cross-functional training initiatives to enhance staff readiness. Additionally, they manage crisis communication protocols, facilitate regular drills and simulations, and collaborate with external agencies to streamline emergency operations. By analyzing incident data and post-response evaluations, they identify trends, refine procedures, and recommend improvements to strengthen overall preparedness and response capabilities.
The position involves contributing to the creation, evaluation, and refinement of regional and national emergency preparedness and response plans for multiple hazards, ensuring alignment with the International Health Regulations (2005) and Africa CDC guidelines.
Coordinate the technical facets of emergency operations across regions, encompassing risk evaluation, incident oversight, surge deployment, field inquiries, and post-incident evaluations.
Enhance the operational readiness and maintenance of regional rapid response teams and the public health emergency workforce.
Oversee the regional outbreak readiness dashboard by monitoring surveillance signals, laboratory capabilities, workforce availability, emergency operations’ capacity, stockpiles, and surge readiness to ensure comprehensive preparedness.
Provide prompt assistance to RCC technical support teams during outbreaks and other public health emergencies to ensure swift activation.
Facilitate collaborative cross-border preparedness and response initiatives in coordination with Member States, Regional Economic Communities (RCS), National Public Health Institutes (APHIS), and pertinent stakeholders.
Facilitate post-event evaluations, ongoing operational assessments, simulation-based training, and the execution of corrective action strategies.
Maintain a comprehensive regional outbreak readiness dashboard that monitors surveillance signals, laboratory capacity, workforce availability, emergency operations’ capacity, stockpiles, and surge readiness.
Provide swift activation of RCC technical support in response to outbreaks and public health emergencies.
Collaborate with Member States, Regional Economic Communities (RCS), National Public Health Institutes (APHIS), and other key stakeholders to align and enhance cross-border preparedness and response efforts.
Facilitate comprehensive after-action reviews, conduct thorough intra-action assessments, coordinate simulation exercises, and oversee the execution of corrective action plans.
Engages in initiatives focused on workforce development and capacity building, fostering professional growth, skill enhancement, and organizational strengthening through targeted training, mentorship, and strategic interventions.
Spearhead the technical design and execution of regional training initiatives, encompassing the Field Epidemiology Training Programs (FTP), laboratory training protocols, infection prevention and control (IPC) strategies, and emergency management frameworks.
Facilitate the establishment of robust, ongoing professional development and competency-focused training initiatives for Member States, ensuring full alignment with Africa CDC frameworks.
Foster technical guidance, collaborative twinning initiatives, and South-South cooperation among national public health institutes (APHIS) and laboratories.
Program Management, Monitoring & Evaluation, and Quality Assurance roles encompass strategic oversight, systematic tracking, and adherence to rigorous standards to ensure project success. These positions demand expertise in developing and implementing frameworks that align with organizational objectives, while continuously assessing performance metrics, data integrity, and compliance with established protocols. Responsibilities include designing evaluation methodologies, overseeing data collection processes, identifying gaps, and driving corrective actions to enhance program effectiveness. Candidates must possess strong analytical skills, proficiency in analytical tools, and a commitment to upholding quality benchmarks throughout the project lifecycle.
Oversee the strategic planning of technical initiatives, drive results-oriented management practices, and ensure robust monitoring and evaluation of RCC technical programs.
Develop and implement technical standards, indicators, and performance dashboards to guarantee quality assurance for all technical outputs generated by the RCC.
Prepare technical reports, donor reports, and documentation of best practices and lessons learned to support organizational processes and knowledge sharing.
Technical coordination and strategic partnerships are central to this role, involving the facilitation of cross-functional collaboration between engineering, product, and business teams to ensure seamless project execution. Responsibilities include managing technical partnerships with external vendors, aligning stakeholders on technical requirements, and overseeing the integration of third-party solutions. The ideal candidate will demonstrate strong problem-solving skills, proficiency in technical communication, and the ability to bridge gaps between technical and non-technical teams. A background in engineering, computer science, or a related field, along with experience in collaboration tools and project management methodologies, is preferred.
As the primary technical liaison for the RCC, you will engage with National Public Health Institutes (APHIS), Ministries of Health, Regional Economic Communities (RCS), WHO and UN agencies, academic institutions, and implementing partners to facilitate collaboration and alignment of technical strategies.
Coordinate and facilitate regional technical working groups and communities of practice focused on surveillance, laboratory systems, emergency preparedness, and additional thematic domains to strengthen collaboration and knowledge sharing.
Contribute expert technical perspectives to policy discussions, frameworks, and guideline development processes led by Africa CDC, the African Union (AU), or affiliated partners.
Resource mobilization and innovation, with a technical focus, involves strategically securing and allocating resources to drive forward-thinking solutions and sustainable growth. This role requires a deep understanding of technical methodologies, financial acumen, and the ability to navigate complex ecosystems to identify and mobilize critical assets. Key responsibilities include designing and implementing innovative strategies to optimize resource utilization, fostering cross-functional collaboration to enhance project outcomes, and leveraging data-driven insights to inform decision-making. Candidates must demonstrate expertise in resource allocation frameworks, a track record of successful innovation initiatives, and the agility to adapt to evolving technological and market landscapes.
Craft technical content for concept notes, project proposals, and investment cases aimed at enhancing regional public health systems.
Drive the adoption and dissemination of cutting-edge tools, technologies, and methodologies to enhance surveillance systems, diagnostic capabilities, data utilization, and emergency response operations.
Offer assistance to country pillar leads in fulfilling their responsibilities and objectives.
Execute all additional tasks as assigned by RCC Leadership.
Digital Health and Innovation is seeking a seasoned professional to drive transformative initiatives at the intersection of technology and healthcare. The ideal candidate will possess a proven track record in developing digital health solutions, with expertise in leveraging emerging technologies such as AI, IoT, and data analytics to enhance patient care and operational efficiency. Responsibilities include designing and implementing innovative digital health platforms, collaborating with cross-functional teams to align solutions with clinical and business objectives, and ensuring compliance with regulatory standards. The role demands a strong foundation in software development, a deep understanding of healthcare systems, and exceptional problem-solving abilities. Candidates should hold a relevant degree in a technical or healthcare-related field, along with experience in project management and a passion for improving healthcare outcomes through technology.
Serve as the primary liaison for Africa CDC’s Digital Health and Innovation agenda within the Regional Collaborating Centre (RCC).
Support Member States in developing, deploying, and expanding digital health solutions tailored for surveillance, laboratory systems, case management, community reporting, training initiatives, and tell-mentoring programs.
Enhance the seamless integration of digital systems—including surveillance, laboratory, civil registration, and health management information systems—by adhering to established regional and continental standards to ensure interoperability.
Evaluate, pilot, and implement cutting-edge digital solutions—such as mobile applications, geographic information systems (GIS), AI-driven analytics, remote sensing technologies, and digital training platforms—to effectively tackle critical public health issues.
Develop regional capabilities in digital health—including training on data science, epidemiological modeling, GIS, and digital platforms—in partnership with National Public Health Institutes (APHIS), academic institutions, and Africa CDC Headquarters.
Facilitate the formation and coordination of regional communities of practice focused on digital health, promoting peer-to-peer learning and the dissemination of best practices.
Support the creation and execution of regional digital health strategies, frameworks, and investment proposals, ensuring alignment with African Union and global digital health initiatives.
Ensure the ethical deployment of digital technologies, with a focus on safeguarding data, promoting fairness, enhancing accessibility, and addressing gender-related considerations.
Execute additional responsibilities as directed by RCC Leadership.
Candidates must possess the necessary academic credentials and practical experience relevant to the position. The ideal applicant will meet specified educational standards and demonstrate applicable work history in the field.
A Master’s Degree in Public Health, Epidemiology, Infectious Diseases, Laboratory Sciences, Health Security, Pharmacy, or a related field is required, along with at least a decade of hands-on public health experience, specifically in infectious disease epidemiology, monitoring, and surveillance. Within this experience, a minimum of six years must be dedicated to expert-level contributions, and an additional three years should involve leadership in a supervisory capacity.
Or
A bachelor’s degree in Public Health, Epidemiology, Infectious Diseases, Laboratory Sciences, Health Security, Pharmacy, M.D., or a related discipline is required. Candidates must possess a minimum of 12 years of professional experience in public health practice, with a strong focus on infectious disease epidemiology, monitoring, and surveillance. Within this experience, at least 6 years must be in an expert-level position, and 3 years must have been served in a supervisory capacity.
Demonstrated success in directing and overseeing intricate initiatives spanning diverse geographical regions and industries.
Exceptional ability to cultivate and sustain productive partnerships with a diverse range of stakeholders through effective collaboration and relationship management.
Demonstrates hands-on proficiency in the following areas:
Conducting comprehensive outbreak investigations and leading robust public health emergency response operations are central responsibilities of this role. The position demands expertise in managing and coordinating critical public health interventions during emergencies to mitigate the spread of infectious diseases and other health threats.
Design and development of surveillance systems, encompassing both indicator-based and event-driven methodologies, are essential responsibilities. This role involves creating and executing comprehensive solutions to monitor and analyze data effectively.
Enhancing public health and laboratory infrastructure in low- and middle-income nations remains a critical priority. This initiative focuses on fortifying health systems and laboratory capabilities to ensure reliable diagnostics, surveillance, and response mechanisms in resource-limited settings. By improving these systems, the goal is to advance disease detection, prevention, and control efforts, ultimately fostering sustainable health outcomes in vulnerable populations.
Applicants should possess direct experience engaging with National Public Health Institutes (APHIS), Ministries of Health, or other regional and international public health organizations, such as Africa CDC, the World Health Organization (WHO), or Regional Economic Communities (RCS).
Accomplished in designing programs, monitoring and evaluation (M&E), and crafting technical guidelines and tools.
Experienced in overseeing or leading technical and public health programs, demonstrating strong supervisory or team-lead capabilities.
Seeking candidates with a strong foundation in relevant technical and interpersonal proficiencies, the ideal applicant must demonstrate exceptional analytical thinking, problem-solving capabilities, and adaptability to dynamic work environments. Proficiency in industry-standard software, tools, or programming languages is essential, along with a keen attention to detail and a commitment to maintaining high accuracy standards. The role also demands effective communication skills to collaborate seamlessly with cross-functional teams, convey complex ideas clearly, and ensure alignment on project objectives. Additionally, prior experience in similar roles or industries is highly valued, as is the ability to manage multiple priorities while meeting tight deadlines without compromising quality.
We seek candidates with a robust skill set and proven expertise in key professional domains to fulfill this role effectively. Essential qualifications include strong analytical abilities, exceptional communication skills, and proficiency in relevant technical tools or methodologies. The ideal applicant will demonstrate adaptability, problem-solving acumen, and a commitment to continuous learning to address dynamic challenges. Responsibilities encompass collaborating across teams, driving strategic initiatives, and ensuring alignment with organizational objectives. A track record of delivering measurable results and fostering innovation will be highly valued. Experience in [specific industry/field, if applicable] and familiarity with [relevant systems/processes] are advantageous.
Demonstrated technical proficiency in epidemiology, infectious disease control, health security, and/or laboratory systems is required.
Possesses a comprehensive grasp of Africa’s public health frameworks, such as the International Health Regulations (2005), the Global Health Security Agenda (HSA), the One Health approach, and regional disease monitoring networks.
Demonstrates a strong aptitude for analyzing and applying epidemiological and laboratory data to inform strategic decisions.
Proven ability to effectively coordinate and oversee multiple technical initiatives simultaneously, demonstrating exceptional planning, organizational, and project management expertise.
Demonstrated proficiency in both written and verbal communication, with the ability to craft technical reports, draft comprehensive guidelines, and deliver compelling scientific presentations.
Proven capability to collaborate efficiently within diverse, multicultural, and multidisciplinary teams, particularly in challenging and high-stakes emergency environments.
Possesses a proven track record in overseeing programs that involve diverse stakeholders and span multiple countries.
Proven ability to navigate complex interactions with diplomacy, strong representational and interpersonal skills, and exceptional communication proficiency, particularly in engaging stakeholders and key decision-makers across technical and professional environments.
Proven expertise in project planning and management, encompassing the organization, development, and execution of projects from initial conception to final implementation.
Proficient in transforming complex technical concepts into clear, concise presentations, briefings, reports, and funding proposals tailored for both technical and non-technical audiences.
Proficient in computer applications, with strong word-processing skills, and adept at utilizing email and internet tools. Skilled in operating office software suites, including MS Excel, PowerPoint, and Word.
Candidates should demonstrate fluency in at least one of the African Union’s official languages, including Arabic, English, French, Spanish, Portuguese, or Swahili. Proficiency in one or more additional AU working languages will be considered advantageous.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 years
