We require a Health Care Assistant who demonstrates friendliness, strong product knowledge, and an unwavering commitment to customer satisfaction to become part of our team at a medical equipment and consumables wholesale and retail establishment.
You’ll deliver expert guidance to customers regarding medical products, facilitate seamless transactions, and uphold superior service standards within a retail healthcare setting.
Oversee and execute critical tasks essential to the role, ensuring alignment with organizational objectives. Manage and coordinate projects from inception to completion, maintaining adherence to timelines and budgetary constraints. Facilitate communication between departments to promote collaboration and resolve interdepartmental challenges. Develop and implement strategic plans to enhance operational efficiency and drive continuous improvement. Monitor performance metrics and provide regular reports to senior leadership, identifying areas for optimization. Ensure compliance with industry regulations and internal policies while mitigating risks. Mentor and support team members through professional development initiatives and constructive feedback.
Greet customers warmly and provide expert guidance on a comprehensive range of medical equipment, including wheelchairs, walkers, blood pressure monitors, oxygen concentrators, mobility aids, and support devices, as well as consumable supplies such as gloves, bandages, syringes, and wound dressings.
Instruct clients on the correct operation and functionality of various medical devices and equipment to ensure safe and effective usage.
Assist customers in identifying appropriate products tailored to their needs and any prescribed recommendations from their healthcare providers. Ensure meticulous and up-to-date maintenance of inventory records.
Offer essential post-sales assistance and conduct timely follow-ups with clients as required.
You will monitor stock levels closely, promptly reporting any shortages, and support inventory management processes to ensure optimal stock availability.
Must have a minimum of five years of experience in a related field, along with a Bachelor’s degree in a relevant discipline such as engineering, business administration, or a related field. Excellent communication skills, both written and verbal, are essential, as are strong organizational abilities and meticulous attention to detail. Proficiency in industry-standard software and tools, along with the capacity to work both independently and collaboratively in a fast-paced environment, is required. Candidates should demonstrate a proven track record of problem-solving and adaptability to evolving priorities, ensuring alignment with organizational goals.
A Certificate in Health Care Assistance, Nursing Assistance, or a related field is required, along with an SSC Certificate. Alternatively, relevant experience in a medical store or healthcare setting may be considered in lieu of formal certification.
Proficient understanding of medical equipment and consumables is essential for this role.
Proven ability to deliver exceptional customer service and maintain clear, effective communication.
A strong sense of friendliness, patience, and reliability defines your character.
Capable of safely handling and transporting light equipment.
Proficiency in fundamental computer applications is required for handling sales and inventory tasks effectively.
What We Offer
A remuneration package that is both highly competitive and commensurate with industry standards is offered.
Proficiency in product knowledge and customer service training is essential, ensuring comprehensive understanding and effective delivery of both product information and client support.
Cultivates a welcoming and supportive retail atmosphere through collaborative team dynamics and customer-focused interactions.
For individuals seeking professional advancement within the healthcare retail industry, this position offers significant potential for career development. The role provides a dynamic environment conducive to expanding skills and expertise in a rapidly evolving sector.
Shortlisted candidates will receive notification regarding their application status.
Qualified and enthusiastic candidates are invited to submit their CV via email to Syntopnig@gmail.com, with the position title clearly stated in the subject line.
Qualifications
Others , Secondary School (SSCE)
Experience Required
0 - 2 years
