The Extension and Farmer Success Manager will oversee Vetsark’s initiatives for farmer onboarding, extension services, farm monitoring, and performance evaluation.
This position focuses on driving strong production, profitability, repayment, and retention results for farmers. The Manager will oversee extension officers and field agents, track farm performance metrics, organize technical interventions, and guide farmers through each stage of the production cycle.
Oversee a range of critical duties, including managing project timelines, coordinating team efforts, and ensuring deliverables meet established standards. Collaborate with stakeholders to define project scope, allocate resources efficiently, and monitor progress to mitigate potential risks. Facilitate communication between departments to align objectives and resolve operational challenges. Conduct regular performance evaluations to assess team productivity and implement corrective measures as needed. Maintain compliance with company policies, industry regulations, and quality control measures. Provide leadership and mentorship to team members to foster professional growth and operational excellence.
We are seeking a dedicated professional to manage farmer onboarding processes and oversee portfolio development with precision and efficiency. This role involves facilitating smooth transitions for new farmers into our program while ensuring their integration aligns with organizational standards and goals. Responsibilities include evaluating eligibility, coordinating training sessions, and maintaining accurate records of farmer progress and performance metrics. Additionally, the position requires close collaboration with cross-functional teams to optimize portfolio strategies and enhance farmer success rates. Ideal candidates should possess strong organizational skills, attention to detail, and a commitment to fostering sustainable agricultural practices.
Proactively identify, evaluate, and profile poultry and aquaculture farmers, followed by seamless onboarding to ensure a smooth integration process.
Verify that all farmer Know Your Customer (KYC) documentation, farm evaluations, and baseline data collection processes are executed thoroughly.
Monitor the entire lifecycle of farmers, from initial deployment through production phases, harvest, and repayment stages.
Evaluate farmers for possible renewal, expansion, expansion, suspension, or removal.
Provide technical assistance and comprehensive support for extensions, addressing inquiries and resolving issues efficiently to ensure optimal performance and user satisfaction. Offer expert guidance on installation, configuration, and troubleshooting of extension-related functionalities, while maintaining detailed documentation of support interactions and solutions provided. Collaborate with development teams to identify recurring issues and recommend improvements to enhance product stability and usability. Ensure timely responses to support requests and adhere to established service level agreements to deliver consistent, high-quality assistance.
Devising and executing comprehensive training initiatives and production support schemes for farmers is a key responsibility.
Offer expert advice on feeding protocols, vaccination schedules, biosecurity measures, mortality management practices, and overall farm operations.
Coordinate farm visits, provide virtual assistance, and deliver specialized interventions as needed.
Ensure adherence to approved production plans and input-use schedules by farmers.
Farm monitoring and data collection involve overseeing agricultural operations to gather, analyze, and interpret key metrics for optimizing productivity, sustainability, and efficiency. This role requires proficiency in utilizing specialized software, sensors, and IoT devices to track soil conditions, crop health, weather patterns, and equipment performance. Responsibilities include compiling real-time data reports, identifying trends, and providing actionable insights to enhance decision-making processes. Candidates should possess strong analytical skills, technical aptitude, and the ability to interpret complex datasets while maintaining meticulous attention to detail.
Track bird or fish populations, mortality rates, feed intake, weight gain, production expenses, and projected harvest timelines.
Verify that field officers provide precise and punctual farm reports.
At Farmer Success and Repayment Support, we are dedicated to empowering farmers by providing essential guidance and assistance to ensure their financial stability and success. Our team offers specialized support to help farmers navigate repayment challenges, optimize their operations, and achieve sustainable growth. With a focus on personalized solutions, we collaborate closely with farmers to address their unique needs, fostering long-term profitability and resilience in agriculture. Candidates should possess a strong understanding of agricultural finance, excellent problem-solving skills, and a passion for supporting rural communities.
Contribute to enhancing farmers’ productivity, minimizing losses, and boosting profitability.
Create comprehensive corrective action plans tailored to address performance deficiencies at underperforming farms.
Collaborate closely with Credit and Recovery teams to proactively mitigate potential defaults.
The individual will manage the coordination of harvest and offtake operations, ensuring efficient planning and execution of these critical agricultural processes. Responsibilities include overseeing the scheduling of harvest activities, monitoring crop yields, and coordinating the timely transfer of produce to meet market demand. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively with farming teams, logistics providers, and stakeholders to optimize supply chain efficiency. Proficiency in agricultural operations and familiarity with market dynamics are essential.
Prepare and update precise harvest projections to ensure reliable forecasting.
Perform comprehensive evaluations of fields prior to harvest to ensure optimal conditions for gathering crops efficiently.
Collaborate closely with Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of strategies.
Deliverables include verifying that farmers adhere to pre-established quality and weight specifications.
Experienced professionals sought to oversee and guide field teams with efficiency and strategic insight, ensuring alignment with organizational objectives. Candidates must possess proven leadership capabilities, a demonstrated history of managing field operations, and the ability to foster team collaboration while driving performance. Responsibilities include coordinating team activities, optimizing workflows, and maintaining clear communication between field personnel and senior management. Ideal applicants will exhibit strong problem-solving skills, adaptability in dynamic environments, and a commitment to achieving measurable results.
Provide leadership and oversight to extension officers and field agents while spearheading their recruitment efforts.
Responsibilities include assigning farmer portfolios and managing geographic coverage.
Establish measurable objectives for farm visits, reporting, and overall performance evaluation.
Responsible for examining and validating field reports to ensure their accuracy and completeness.
Facilitate collaborative farm visits and conduct weekly portfolio review meetings to ensure comprehensive assessment and alignment with objectives.
Investigate and resolve challenges related to the performance and integrity of field teams.
Track and analyze critical performance metrics to evaluate operational efficiency and effectiveness, ensuring alignment with organizational objectives. Monitor progress against predefined benchmarks to identify trends, opportunities for improvement, and areas requiring corrective action. Develop and maintain dashboards or reports to provide stakeholders with transparent, data-driven insights into performance outcomes. Collaborate with cross-functional teams to interpret KPI results, drive informed decision-making, and implement strategic initiatives that enhance productivity, quality, and overall business performance.
We strive to optimize the onboarding and activation rates for new farmers, ensuring a seamless transition into our platform while driving engagement and long-term retention.
Maintaining precise and thorough documentation of farmer records is essential, ensuring all data is completed accurately and comprehensively.
Conducted farm visits as scheduled, ensuring comprehensive coverage of assigned farms in accordance with set timelines.
Monitoring mortality rates, tracking weight gain trends, and evaluating overall production performance are critical responsibilities within this role.
To accurately gauge farm against established benchmarks, we will track the percentage of farmers achieving key production milestones. This metric will provide a clear assessment of productivity levels across the agricultural teams.
Enhancing farmer profitability and ensuring their retention stands as a critical objective, requiring strategic initiatives and steadfast support to sustain long-term agricultural success and economic viability.
Monitor repayment rates and assess portfolio-at-risk metrics to evaluate financial stability and loan performance. Analyze delinquency trends and recovery rates to ensure effective debt management. Track key indicators to identify potential risks and optimize collection strategies.
Accurate forecasting of harvest outcomes is essential to ensure optimal planning and resource allocation throughout the production cycle.
Ensure field reports are submitted punctually and maintain high standards of accuracy and completeness.
Enhancing field-agent productivity and ensuring strict adherence to compliance standards represent key priorities for the organization.
A bachelor’s degree in a relevant field and at least three years of hands-on experience in a comparable role are required. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving capabilities. Excellent communication and teamwork skills are necessary to collaborate effectively with cross-functional teams. Candidates should demonstrate a proven track record of delivering results under tight deadlines while maintaining attention to detail. Prior experience in project management or leadership is highly advantageous.
A bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or an equivalent discipline is required.
A minimum of five years of professional experience in agricultural extension, livestock production, or farmer support is required.
Proven track record in supervising extension officers or field agents.
Possesses significant hands-on expertise in poultry production, with a preference for candidates who also have a background in aquaculture.
Proficiency in agricultural credit, farmer monitoring, or structured offtake is advantageous.
Proficient in leveraging spreadsheet software, mobile applications, and specialized farm-management systems for optimal operational efficiency.
Relishes the opportunity for extensive travel as a key aspect of the role, demonstrating flexibility and adaptability to meet business demands across various locations.
Seeking a candidate with proven proficiency in [specific competencies, e.g., project management, data analysis, leadership, etc.], demonstrated through [X years] of relevant experience in [industry/field]. Strong interpersonal and communication skills are essential to collaborate effectively across teams and stakeholders. The ideal applicant will exhibit analytical thinking, adaptability, and a commitment to continuous improvement. Familiarity with [specific tools, methodologies, or systems] is highly desirable, along with the ability to [specific tasks, e.g., troubleshoot issues, develop strategies, or manage budgets]. Prior experience in [relevant industry or role] is preferred.
Proven expertise in poultry and fish production along with comprehensive farmer-support capabilities.
Provides leadership and oversight to field teams, ensuring optimal performance and productivity through effective management strategies.
The role demands a rigorous approach to data analysis and reporting, ensuring accuracy, consistency, and clarity in all deliverables. Strong analytical skills are essential to interpret complex datasets, identify trends, and derive actionable insights. Proficiency in data visualization tools and reporting platforms is required to present findings effectively to stakeholders. Attention to detail and adherence to established methodologies are critical to maintaining high-quality outputs.
Exhibits a keen understanding of commercial dynamics and risk management principles to inform strategic decision-making and operational execution.
Exceptional interpersonal abilities and expertise in training agricultural professionals are essential for this role.
Integrity, meticulous attention to detail, and strong problem-solving capabilities are essential for this role.
Proficient in collaborating effectively with Operations, Credit, Recovery, Technology, and Commercial teams to achieve shared objectives.
Please submit your curriculum vitae and a cover letter to hr@vetsark.com.
Qualifications
BA/BSc/HND
