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Home Jobs Lagos Social Media and Community Engagement Manager

Social Media and Community Engagement Manager

Bamboo  · Banking / Financial Services

Full Time Lagos
Lagos
Deadline: 10 September 2026
Posted June 12, 2026

The position encompasses a comprehensive range of responsibilities, requiring expertise in key areas to ensure operational success. Candidates must meet stringent qualifications, including relevant experience and specialized skills, to effectively execute assigned duties. The role demands a high level of proficiency in managing complex tasks, collaborating with cross-functional teams, and adhering to established protocols. Additionally, the ideal candidate will demonstrate strong problem-solving abilities and a commitment to achieving measurable outcomes within defined timelines.

We seek a skilled Community and Social Media Manager to expand our presence within the diaspora community, spearhead promotional initiatives, and cultivate meaningful digital interactions that ultimately boost user acquisition and transaction volumes.

You will spearhead community development and social media initiatives, driving engagement and fostering growth. Collaborating closely with product and marketing teams, you will refine messaging strategies, optimize product offerings, and play a key role in expanding our user base and increasing revenue.

If you possess a strong enthusiasm for the Nigerian Diaspora and excel in dynamic fintech settings, we encourage you to reach out to us.

What you will be doing

Community Development, Engagement, and Management involves fostering sustainable growth within communities while cultivating meaningful stakeholder participation and overseeing effective program implementation. This role requires a robust understanding of social dynamics, strategic planning, and resource allocation to address community needs and promote inclusive development. Professionals in this field must possess strong interpersonal and leadership skills, along with the ability to analyze data, develop initiatives, and measure impact. Responsibilities include designing and executing community programs, facilitating partnerships between organizations, and ensuring alignment with broader social and economic objectives. Successful candidates will demonstrate a commitment to equity, collaboration, and continuous improvement in driving positive change.

Foster meaningful connections with diaspora communities, community leaders, cultural organizations, and influencers to enhance Milan by Bamboo’s outreach and influence.

Implement initiatives centered around community engagement to cultivate and sustain a robust, active user base.

Assist in the planning, coordination, and execution of events, meetups, and forums with the goal of showcasing Milan by Bamboo and raising awareness of our services among prospective users.

Forge strategic alliances with pertinent organizations to enhance user acquisition and expansion.

Develop and maintain strategic partnerships with a diverse range of community organizations.

Foster and oversee strategic alliances to cultivate mutually advantageous and productive relationships, ensuring seamless cooperation and shared success.

Serve as a brand ambassador for Milan by Bamboo, embodying the company’s values with professionalism and a dynamic enthusiasm.

A highly organized and creative professional is sought to oversee our organization’s social media platforms, ensuring consistent brand presence and engagement across all channels. The role involves crafting compelling content, scheduling posts, and analyzing performance metrics to optimize reach and interaction. Proficiency in social media analytics tools, content creation platforms, and a deep understanding of digital marketing trends are essential. Additionally, the candidate must demonstrate strong communication skills, adaptability to evolving platforms, and the ability to collaborate effectively with cross-functional teams. Responsibilities include developing and executing social media strategies, monitoring audience feedback, and staying updated on industry best practices to drive measurable results.

Develop and implement a robust social media strategy that not only aligns with Milan by Bamboo’s broader marketing objectives but also enhances brand visibility, fosters meaningful engagement, and accelerates community expansion across all digital platforms. Continuously refine this strategy through iterative improvements to ensure sustained effectiveness and relevance.

Develop and execute engaging social media content, including photos and videos, in partnership with internal teams and external collaborators to craft compelling written and visual assets that reinforce Milan by Bamboo’s brand identity and amplify its online presence.

Monitor all digital platforms to evaluate content effectiveness, engage with followers promptly, and cultivate a vibrant, dedicated online community that embodies the core values of Milan by Bamboo.

Collaborate effectively with various internal teams and external partners to craft strategies that boost audience engagement and enhance promotional campaign effectiveness.

Employ analytics tools to assess and document campaign performance, delivering data-driven insights that enable continuous enhancement of Milan by Bamboo’s social media strategy.

You embody the qualities and expertise to fulfill the designated responsibilities and meet the outlined expectations. The position demands a candidate with a specific skill set, relevant experience, and a commitment to achieving established goals. You are tasked with performing key duties that contribute to the organization’s objectives while adhering to professional standards and operational guidelines. Strong analytical abilities, effective communication, and a proactive approach are essential to excel in this role. Additionally, you must demonstrate adaptability, problem-solving skills, and a dedication to continuous improvement in your field.

With a minimum of four years of hands-on experience in community development, social media oversight, and digital content creation, you bring a proven track record in these key areas. Your expertise spans cultivating engaged audiences, strategically managing online platforms, and producing compelling digital content that resonates with diverse communities.

You possess a proven track record in fostering and expanding community engagement initiatives.

You have a demonstrated ability to craft and implement effective social media strategies that significantly enhance engagement and fuel business expansion.

You possess excellent interpersonal abilities and a proven talent for cultivating meaningful professional relationships.

You possess strong expertise in leveraging social media analytics platforms, such as Buffer and Sprout Social, to evaluate performance metrics and refine strategic approaches.

You demonstrate an enthusiastic and forward-thinking mindset, exuding confidence in overcoming challenges and embracing future opportunities with resilience and determination.

You welcome constructive feedback openly, both providing it to others and receiving it with grace, viewing each challenge as a valuable chance for personal and professional development.

You thrive with a proactive mindset and embrace challenges with confidence, viewing problem ownership not as a burden but as an opportunity to fully commit to the Bamboo mission.

You possess a relentless passion for ongoing learning and professional growth.

You demonstrate flexibility by accommodating travel requirements and occasional weekend assignments.

Qualifications

BA/BSc/HND

Experience Required

4 years

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