Job Summary
We are currently recruiting a highly motivated Telemarketer with strong persuasion skills and a track record of success in real estate to enhance our expanding team.
The successful candidate will be tasked with cultivating and expanding the lead pipeline, initiating meaningful conversations with potential clients via telephone, coordinating inspection appointments, and providing essential support to the sales team to ensure the fulfillment of organizational goals.
The ideal candidate will demonstrate strong communication proficiency, confidence in addressing objections, and a proven track record in converting prospects into qualified leads.
Oversee a range of critical duties, including managing project timelines, coordinating team efforts, and ensuring adherence to company standards. Responsibilities also encompass analyzing operational data to identify inefficiencies, implementing corrective measures, and maintaining accurate records of all activities. Additionally, the role requires fostering collaboration between departments, resolving conflicts, and providing regular updates to senior management on progress and challenges. Strong organizational skills and the ability to prioritize tasks in a fast-paced environment are essential.
Engage in proactive outreach through outbound calls to prospective clients, aiming to highlight real estate properties and services offered.
Consistently follow up with existing leads while ensuring seamless communication with prospects.
Prospect and secure high-quality leads, subsequently coordinating property inspections and appointments for the sales team to facilitate seamless follow-up and conversion opportunities.
Detail property characteristics, pricing structures, available payment options, and potential investment advantages to clients with professionalism and clarity.
Diligently document all incoming and outgoing communications, compile client feedback meticulously, and systematically track follow-up actions to ensure comprehensive record-keeping.
Develop and nurture strong client connections to foster ongoing partnerships and generate valuable referrals.
To consistently meet daily, weekly, and monthly call and lead generation quotas, ensuring adherence to established performance benchmarks.
Address customer inquiries and concerns with professionalism and tact, ensuring all interactions are handled efficiently and courteously.
Maintain the integrity of CRM systems and databases by ensuring all client data remains current and precise.
Partner with marketing and sales teams to enhance strategies for converting leads into customers.
• Bachelor’s degree in computer science, software engineering, or a closely related field, required; advanced degree preferred.
• Minimum five years of professional experience in software development, with at least two years focused on cloud-native architectures and microservices design.
• Proficiency in multiple programming languages—especially Java, Python, or Go—and deep familiarity with containerization technologies (e.g., Docker, Kubernetes) and orchestration platforms.
• Demonstrated expertise in CI/CD pipelines and Infrastructure-as-Code (IAC) tools such as Terraform or Ansible.
• Strong problem-solving skills and the ability to debug complex distributed systems across hybrid or multi-cloud environments.
• Excellent written and verbal communication skills, with a proven track record of collaborating effectively with cross-functional teams, including DevOps, QA, and product management.
• Experience with monitoring and observability tooling (e.g., Prometheus, Grafana, ELK Stack) and a commitment to writing maintainable, well-documented code.
• Familiarity with security best practices (e.g., IAM, encryption, zero-trust principles) and compliance frameworks (e.g., SOC 2, ISO 27001).
• Ability to mentor junior engineers and lead technical design discussions that align with business objectives.
A Bachelor’s degree (B.Sc.), Higher National Diploma (HND), or Ordinary National Diploma (OND) in Marketing, Business Administration, Mass Communication, or a closely related discipline is required.
With a proven track record of 1–2 years in a telemarketing, telesales, or customer service role—specifically within the real estate sector—you bring valuable hands-on experience to this position.
Effective communication, negotiation, and persuasion abilities are essential for this role.
Maintains exceptional telephone etiquette and excels in customer relationship management.
Proven capacity to perform effectively in high-pressure environments while consistently achieving established goals.
Proficient in real estate sales methodologies and property promotion strategies.
A strong working knowledge of Microsoft Office applications and Customer Relationship Management (CRM) systems is considered beneficial.
Demonstrates exceptional interpersonal and organizational capabilities with a proven ability to manage relationships and tasks effectively.
Must demonstrate a high level of confidence, initiative, and intrinsic motivation in all responsibilities.
Proficient in problem-solving, analytical thinking, and strong communication abilities. Must demonstrate expertise in project management, with a proven track record of delivering results within deadlines. Experience with data analysis, strategic planning, and cross-functional collaboration is essential. Proficiency in relevant software tools, such as Microsoft Office Suite and industry-specific applications, is required. Excellent organizational skills and the capacity to multitask effectively in a fast-paced environment are necessary.
Seeking a dynamic professional to spearhead the identification and cultivation of potential clients and business opportunities, ensuring a steady pipeline of leads to drive growth. Responsibilities include researching target markets, engaging prospects through various channels, and qualifying leads to meet sales objectives. The ideal candidate will possess a proven track record in lead generation, strong communication skills, and proficiency in CRM tools. A results-driven mindset and the ability to collaborate across departments are essential for success in this role.
We seek individuals with strong communication skills and a proactive approach to join our Telesales & Telemarketing team. In this role, you will engage potential customers through phone calls, effectively presenting our products and services while building lasting relationships. Your primary responsibilities include identifying client needs, addressing inquiries, and closing sales opportunities. Ideal candidates possess exceptional verbal communication abilities, a results-driven mindset, and the resilience to handle rejection. Proficiency with CRM tools and prior sales experience are advantageous. This position offers a competitive commission structure alongside opportunities for professional growth.
We are seeking a skilled professional to oversee and enhance our Customer Relationship Management (CRM) initiatives, ensuring seamless interactions and long-term engagement with our client base. The ideal candidate will develop and implement strategies to foster customer loyalty, streamline communication channels, and analyze data to identify trends and opportunities for improvement. Responsibilities include managing customer databases, coordinating with cross-functional teams to align CRM objectives with business goals, and leveraging CRM software to optimize processes. Proficiency in CRM platforms, strong analytical abilities, and excellent interpersonal skills are essential, along with a track record of driving customer satisfaction and retention.
Proficient communication and negotiation skills are essential for fostering effective collaboration and achieving mutually beneficial outcomes. This role demands the ability to articulate ideas clearly, actively listen, and adapt messages to diverse audiences while maintaining professionalism. Strong negotiation capabilities are required to resolve conflicts, secure advantageous agreements, and build lasting relationships with stakeholders. Experience in mediating discussions, presenting persuasive arguments, and reaching consensus is highly valued. The ideal candidate must demonstrate confidence, emotional intelligence, and a strategic approach to handling high-stakes conversations.
Proven strategies for sealing deals and securing commitments are essential for maximizing revenue and driving business growth. This role emphasizes mastering the art of negotiation, addressing objections effectively, and leveraging persuasive communication to close sales transactions successfully. Candidates should possess a strong track record in sales, along with exceptional interpersonal skills to build rapport and trust with clients. Additionally, familiarity with CRM systems and sales analytics tools is highly advantageous for tracking performance and refining techniques.
We excel in efficiently allocating and prioritizing tasks to meet deadlines consistently. Strong organizational skills are essential to juggle multiple responsibilities without compromising quality. The ability to set clear goals and adhere to schedules is critical for success in this role. Proactive planning and adaptability enable us to navigate unexpected challenges while maintaining productivity. Attention to detail ensures that all commitments are fulfilled accurately and on time.
Proficient in addressing and resolving customer concerns with tact and professionalism, ensuring objections are met with clear, well-reasoned responses that reinforce confidence in the product or service. Leverages active listening and empathy to understand underlying issues, then employs strategic communication to turn objections into opportunities for alignment and agreement. Maintains composure under pressure while adapting techniques to diverse objections, ultimately strengthening customer relationships and advancing the sales process.
go to method of application
Interested and eligible applicants are invited to submit their curriculum vitae to hr@sylvastargroup.com, ensuring the job title is specified in the email subject line.
Qualifications
BA/BSc/HND , OND
Experience Required
1 - 2 years
