Job Purpose
Execute or oversee all logistics, supply, and information and communication technology operations across the base and related projects, adhering to INTERS OS standards and protocols to ensure equipment, infrastructure, and vehicles remain fully operational.
To strategize, oversee, and direct logistics and supply support operations, ensuring seamless execution of base and project activities.
Oversees a variety of critical tasks to ensure smooth operations and adherence to organizational standards, including managing project timelines, coordinating team efforts, and maintaining accurate documentation. Requires a minimum of five years of relevant experience in a leadership or specialized role, along with proficiency in industry-specific tools and methodologies. The position demands strong analytical and problem-solving abilities, exceptional communication skills, and the capacity to work under pressure while delivering high-quality results. Additionally, the role entails collaborating with cross-functional teams, identifying process improvements, and ensuring compliance with regulatory requirements.
Duties involve overseeing and optimizing the collection, processing, and dissemination of logistics data to enhance operational efficiency. Responsibilities include maintaining accurate records, analyzing performance metrics, and ensuring compliance with regulatory standards. Candidates must possess strong analytical skills, proficiency in logistics software, and at least three years of experience in a related field. Familiarity with data visualization tools and supply chain management principles is essential. Effective communication and problem-solving abilities are required to support decision-making processes.
Responsible for entering logistics data into INTERS OS Logistics software, including the Intersos Management Platform (IMP) and IMS for logistics warehouse, with precision and efficiency. When necessary, deliver training sessions to base staff to ensure proper utilization of the INTERS OS Logistics software and assist in its deployment across mission locations.
Supply Chain Management and Procurement involves overseeing the acquisition of goods and services, ensuring timely delivery, and optimizing costs while maintaining quality standards. This role requires strategic planning to align procurement activities with organizational objectives, fostering strong supplier relationships and negotiating favorable terms. Responsibilities include evaluating vendor performance, managing inventory levels, and implementing efficient logistics solutions to enhance operational efficiency. Candidates should demonstrate expertise in procurement processes, supply chain optimization techniques, and proficiency in relevant software tools to drive continuous improvement and mitigate risks across the supply network.
Plan, coordinate, and oversee supply operations for the base while establishing appropriate priority levels. Develop and execute the necessary tools and procedures to ensure efficient and effective supply management.
Execute local procurement activities—including Requests for Quotation and Direct Purchases—for goods and services to meet INTERS OS and donor specifications, promptly notifying the line manager of any procurement-related issues affecting item quality or availability.
Ensure timely collection of all supplier payments while securing original supporting documents, including receipts and delivery notes, prior to processing payments. Verify that all original documents are available and properly coordinated within the office before authorizing any disbursements.
Provide assistance to the Country Supply Manager or Country Logistics Coordinator to ensure all procurement activities are finalized in accordance with IMP guidelines, while verifying that all required documentation is uploaded, validated, and systematically stored in both the IMS and the finance department archives.
Assist the Country Logistics Coordinator in executing all supply registration duties, including inbound and outbound movements, within the IMS platform while ensuring all supporting documentation is uploaded and systematically filed to maintain accurate records.
Responsibilities include partnering with the Country Logistics Coordinator and the Head of Field Office to ensure the optimal utilization of the IMS and accurate inventory accounting.
Develop and adhere to the established Procurement Plan while collaborating closely with project personnel to facilitate local procurement activities.
Prepare and forward purchase requisitions to the Country Supply Manager for ITB and tender processes, as well as any other procurement requests that cannot be fulfilled through local sourcing options.
Negotiate terms with local buyers to foster mutually beneficial agreements while ensuring strong, long-standing partnerships with suppliers.
Conduct comprehensive market evaluations and maintain the pre-qualified suppliers’ databases.
Revise every supplier file meticulously to guarantee that all supplier-related information has been accurately and comprehensively updated within the IMP system.
Collaborate with team members to compile and finalize the monthly logistics report, ensuring its completion and submission by the 3rd of each month.
Oversee inventory levels, ensuring accurate tracking and replenishment of stock to meet operational demands. Monitor supply chain activities, including receiving, storing, and distributing goods, while maintaining compliance with organizational policies and industry standards. Analyze stock data to identify trends, forecast demand, and mitigate shortages or excess inventory. Collaborate with procurement teams to optimize purchasing decisions and reduce carrying costs. Prepare detailed reports on inventory performance, discrepancies, and adjustments for stakeholders. Maintain organized records and utilize inventory management systems to enhance efficiency and accuracy.
Oversee the daily planning and execution of Warehouse and Stock Management activities for projects or capital initiatives, ensuring adherence to INTERS OS standards, protocols, and procedures.
The scope of responsibilities encompasses, but is not limited to, the following tasks:
Overseeing both physical and administrative operations of medical and nonmedical inventories in coordination with the Country Supply Manager and stock owners, this role entails full accountability for the warehouse and all stored materials.
Ensure the implementation and maintenance of essential tools and management protocols to prevent stock disruptions, losses—including expirations, damage from inadequate storage conditions, and temperature deviations—as well as surplus inventory. Conduct routine inventory assessments through physical counts, maintain accurate inventory records, and track consumption patterns. Oversee the cold chain to uphold product integrity.
Ensure the accuracy and proper utilization of data within the INTERS OS Inventory Management System (IMS). Maintain responsibility for both the digital and physical archiving of all administrative documents.
Verify, document, and organize incoming goods to maintain a diverse inventory comprising medical supplies, food, spare parts, tools, equipment, and other essential items, ensuring readiness for multiple projects and departments.
Ensure meticulous organization, proper storage, and full protection of all items, with clear identification and convenient accessibility, maintaining high standards of cleanliness, security, and ease of retrieval.
The role involves overseeing the team, assigning and planning each member’s responsibilities, and monitoring their daily performance to ensure high-quality work output. Additionally, the position requires developing and maintaining the team’s work schedule and facilitating productive team meetings.
Accomplish assigned responsibilities in accordance with the designated area of expertise and as outlined in the formal job description.
Facilities and Communications Management involves overseeing the operational and strategic aspects of an organization’s physical infrastructure and internal communication systems. This role entails ensuring the seamless functionality of buildings, utilities, and related services while maintaining robust and efficient communication networks. Responsibilities include managing facility maintenance, coordinating vendor relationships, implementing safety protocols, and optimizing space utilization. Additionally, the position requires overseeing IT infrastructure, telecommunications, and audiovisual systems to support organizational needs. Strong project management skills, attention to detail, and the ability to align facility and communication strategies with business objectives are essential. Proficiency in relevant software tools and a deep understanding of regulatory compliance are also required.
To uphold the integrity and functionality of office spaces and guesthouse facilities, it is essential to oversee their installation, maintenance, and adherence to INTERS OS minimum standards as well as brand identity guidelines. This includes ensuring all spaces remain in optimal living conditions and implementing defined safety and security protocols. Regular inspection visits will also be conducted to evaluate and address any rehabilitation requirements of the facilities.
To maintain robust IT and communications infrastructure and equipment across facilities, ensuring alignment with policies and procedures is essential. This infrastructure must support INTERS OS software platforms and facilitate seamless, uninterrupted communication between the capital, projects, bases, and headquarters, as well as enable effective base management. Additionally, it is critical to guarantee that all staff members in the mission receive proper training on the use of available communications equipment, including satellite phones, HF/VHF radios, and computers.
Asset Management involves overseeing and optimizing a portfolio of assets to maximize value and align with strategic objectives. This role requires expertise in analyzing financial performance, identifying growth opportunities, and mitigating risks through data-driven decisions. Key responsibilities include conducting market research, evaluating asset performance, and implementing strategies to enhance returns while ensuring compliance with regulatory standards. Strong analytical skills, proficiency in financial modeling, and the ability to collaborate across departments are essential for success in this position.
We facilitate the procurement, utilization, and upkeep of IT assets, office equipment, project tools, and communication devices, ensuring all base assets recorded in IMP are documented, assigned unique INTERS OS asset numbers, tagged, and tracked in accordance with established asset management policies and procedures.
Provide assistance to the CLC/IT Officer in compiling the asset inventory report at the conclusion of the project and ensure the proper transfer of assets to designated locations in coordination with the Programs department.
Conduct quarterly fixed asset reviews to ensure accurate tracking and compliance with established standards.
Oversee the coordination and optimization of transportation operations to ensure efficient movement of goods and materials. Develop and implement strategies to reduce costs while maintaining service quality and reliability. Manage relationships with carriers, freight brokers, and third-party logistics providers to secure competitive rates and reliable service. Analyze transportation data to identify trends, inefficiencies, and opportunities for improvement, recommending actionable solutions. Ensure compliance with regulatory requirements, safety standards, and company policies throughout all transportation activities. Collaborate with cross-functional teams, including procurement, warehousing, and customer service, to align transportation plans with overall business objectives. Utilize transportation management systems (TMS) and other technologies to streamline processes, enhance visibility, and improve decision-making. Monitor key performance indicators (KPIs) such as on-time delivery, freight costs, and customer satisfaction to measure success and drive continuous improvement.
Ensure strict adherence to INTERS OS’s Fleet Management model, movement security protocols, and Brand Identity Manual at the base. Conduct regular inspections and maintenance of the fleet, guaranteeing that all vehicles remain in optimal condition. Verify that insurance policies are current and that all applicable taxes are paid promptly to maintain compliance.
Ensure rigorous tracking of fuel consumption and accurate maintenance of vehicle logs, including logbooks, maintenance records, oil logs, and other fleet-specific documentation by field logistics personnel. Verify that all vehicle-related documentation—such as lease agreements, insurance policies, and mechanical inspection certificates—is meticulously managed and up to date by the logistics staff.
To organize vehicle movements, monitor each trip meticulously, and enforce adherence to security protocols.
Ensure accurate tracking of generator fuel consumption, maintain meticulous logbooks for the generator, maintenance, and oil records, and compile a monthly generator fuel consumption report, which must be completed and submitted by the third of each month.
Human Resources Management encompasses the strategic oversight of employee recruitment, selection, onboarding, training, performance evaluation, compensation, benefits administration, and compliance with labor laws. This role involves fostering workplace culture, mediating conflicts, and ensuring adherence to organizational policies while promoting diversity, equity, and inclusion initiatives. Additionally, it requires maintaining accurate personnel records, managing employee relations, and supporting leadership in workforce planning and talent development strategies.
Oversee the work of contractors and the team members who report to him, ensuring tasks are completed efficiently and in accordance with established standards.
Oversee a team of temporary workers, ensuring their tasks are completed efficiently and in compliance with established guidelines.
Security professionals specializing in applied security are responsible for designing, implementing, and managing robust security measures to protect organizational assets, data, and systems from cyber threats. They conduct thorough risk assessments, develop and enforce security policies, and ensure compliance with relevant regulations and standards. Additionally, they monitor network traffic, investigate security incidents, and respond promptly to mitigate potential breaches. These professionals collaborate with cross-functional teams to integrate security best practices into business processes and systems. Strong analytical skills, proficiency in security tools and technologies, and a deep understanding of threat landscapes are essential for success in this role.
The position involves overseeing the technical components of the project’s risk mitigation policy, including transportation, communication, and protection measures. Additionally, it encompasses the development and implementation of security policies, guidelines, evacuation plans, and contingency measures. The role requires continuous supervision of compliance with security protocols and immediate escalation of any issues to the CLC and the Head of the Field Office.
The Base Logistics Officer is responsible for establishing and maintaining a conducive environment that ensures the secure exchange of information.
Seeking a candidate with a minimum of five years of experience in a related field, along with a bachelor’s degree in a pertinent discipline. Proficiency in industry-standard software and tools is essential, as is the ability to work independently and collaboratively. Strong analytical and problem-solving skills are required to navigate complex challenges. Effective communication and organizational abilities are also critical for success in this role.
Seeking candidates with a strong academic foundation and relevant professional background. Education requirements include a degree in [specify field, e.g., Computer Science, Business Administration, etc.] or a related discipline from an accredited institution. Professional experience should demonstrate [X years] of progressive responsibility in [specific roles or industries, e.g., software development, project management, finance, etc.], with a proven track record of [key skills, e.g., leadership, analytical problem-solving, client relations]. Familiarity with industry standards, best practices, and emerging trends is essential.
A bachelor’s degree or higher in a relevant field, along with formal technical qualifications, is required.
Certifications pertinent to the field would be advantageous.
Seeking candidates with a minimum of three years of professional experience in logistics or supply chain operations.
Experience with other non-governmental organizations and familiarity with logistics systems and software are advantageous.
Mission language proficiency is required. Familiarity with the local working language is considered an advantage.
Proficiency in fundamental computer applications, including Microsoft Word, Excel, and web navigation, along with operational familiarity with radio equipment, is required.
Service orientation plays a critical role in ensuring customer satisfaction by prioritizing attentive, empathetic, and proactive support. This position requires a commitment to understanding client needs, resolving inquiries promptly, and maintaining a positive demeanor under pressure. Key responsibilities include actively listening to customers, addressing concerns with professionalism, and collaborating with internal teams to deliver seamless service. Individuals must demonstrate strong communication skills, patience, and a problem-solving mindset to enhance the overall customer experience and foster long-term relationships. Adaptability and a willingness to go above and beyond are essential to meeting evolving client expectations.
Behavioral flexibility involves the capacity to adapt one’s actions, responses, and strategies in response to dynamic circumstances or shifting requirements. This competency encompasses the ability to switch between tasks, adjust to new information, and modify approaches as needed to achieve objectives. It requires resilience in the face of uncertainty, openness to feedback, and a willingness to embrace change. Employers value this skill as it enhances problem-solving, fosters collaboration, and supports continuous improvement in fast-paced or evolving environments.
We place high importance on achieving measurable results and maintaining a strong focus on quality in all aspects of our work. This role demands a commitment to delivering outcomes that align with organizational goals while adhering to rigorous quality standards. Candidates must demonstrate the ability to consistently meet performance targets and prioritize precision in their contributions.
Foster collaboration and synergistic efforts among team members to achieve shared objectives efficiently. Encourage open communication and mutual support to enhance productivity and innovation within the team. Demonstrate a commitment to working effectively with colleagues across various departments to ensure cohesive project execution.
Manage and mitigate stress effectively to maintain optimal performance and well-being. Identify high-pressure situations, assess their impact, and implement strategies to reduce their effects. Utilize mindfulness techniques, prioritize tasks efficiently, and establish healthy work-life boundaries. Collaborate with colleagues to foster a supportive environment and seek feedback to continuously improve stress management approaches.
Demonstrates a steadfast dedication to the foundational values and operational standards upheld by INTERS OS, ensuring alignment with the organization’s core mission and ethical framework.
Proficient in technical competencies, including proficiency in relevant software, programming languages, and systems, is essential. Demonstrated ability to troubleshoot technical issues, implement solutions, and optimize performance is required. Familiarity with industry-standard tools, methodologies, and best practices is expected. Strong analytical skills to interpret data, identify trends, and derive actionable insights are necessary. Capability to collaborate with cross-functional teams to integrate technical solutions and ensure seamless operations is crucial.
Maintaining a strong ethical framework and demonstrating a thorough comprehension of procurement principles are essential requirements for this position.
Demonstrated proficiency in planning and organizational strategies, along with a strong capacity to consistently meet established deadlines.
Qualifications
BA/BSc/HND
Experience Required
3 years
