Job Summary:
The Insurance & Claims Officer will oversee the administration and management of all corporate insurance policies, guaranteeing timely renewals, meticulous documentation, and streamlined claims processing. This position entails collaborating with insurance brokers and providers to secure appropriate coverage and expedite claims resolutions in alignment with company operations.
Oversee and execute a range of critical duties, ensuring alignment with organizational goals and operational standards. Manage and coordinate tasks to maintain workflow efficiency while upholding quality and compliance. Facilitate collaboration across teams to drive project success and meet strategic objectives. Monitor progress, address challenges proactively, and implement solutions to optimize performance. Provide leadership and guidance to team members, fostering a productive and accountable work environment.
Maintain a comprehensive and current register detailing all company insurance policies, including but not limited to motor, plant & machinery, contractors’ all risk, and group life coverage.
Monitor policy expiration dates diligently and initiate renewals promptly to prevent any interruptions in coverage.
Liaise with insurance brokers and companies on policy placement, renewals, and endorsements
Coordinate and oversee all insurance claims to guarantee efficient processing and prompt settlement.
Collect and forward all necessary documentation to support claims, including incident reports, photographs, and repair estimates.
Track claims progress diligently and deliver consistent, detailed reports to leadership at scheduled intervals.
Ensure all insurance certificates and documents are meticulously organized and readily available for retrieval.
Assist project teams in managing insurance-related documentation and ensuring adherence to compliance requirements.
Examine insurance policies meticulously to verify their compliance with organizational practices and contractual commitments.
Assist with the review and validation of insurance obligations outlined in contractual documents and formal agreements.
Periodically generate detailed reports summarizing insurance coverage details, renewal schedules, and the current status of claims.
Requirements:
A bachelor’s degree in Insurance, Business Administration, Finance, or a closely related discipline is required for consideration.
Require one to three years of professional experience in insurance administration, claims management, or a closely related field.
Proficiency in collaborating with insurance brokers or firms constitutes a desirable qualification for this role.
Professionals should possess foundational knowledge of corporate insurance policies, including automotive, property, and project-specific coverage options.
Maintains meticulous organization and precise record-keeping throughout all duties.
Proficient communication abilities, coupled with a strong capacity for consistent follow-through, are essential for this role. The ideal candidate will demonstrate exceptional interpersonal skills and a commitment to thorough and timely follow-up in all professional interactions.
Demonstrates strong command of Microsoft Office applications, with a particular emphasis on advanced Excel skills, including data analysis, pivot tables, and complex formulas.
Identifies critical skills and attributes essential for success in the role. Demonstrates strong analytical and problem-solving capabilities to address complex challenges efficiently. Exhibits excellent communication and interpersonal abilities to collaborate effectively across teams and stakeholders. Maintains a high level of adaptability and organizational skills to manage multiple priorities and shifting demands. Shows proficiency in technical tools and industry-specific software relevant to the position. Demonstrates a commitment to continuous learning and professional growth to stay current with evolving trends and best practices.
The successful candidate must possess exceptional attention to detail to ensure accuracy in all tasks. They will be responsible for meticulously reviewing data, documents, and processes to identify discrepancies and maintain high standards of quality. This role requires a keen eye for spotting errors, verifying information, and upholding precision in deliverables, ultimately contributing to the reliability and efficiency of operations.
Demonstrates exceptional follow-through and meticulous tracking skills to ensure consistent progress and accountability.
Experienced professionals with strong interpersonal abilities and adept negotiation techniques are sought. Candidates must demonstrate exceptional communication skills and the capacity to engage effectively in discussions to achieve mutually beneficial outcomes.
Demonstrates strong organizational skills to efficiently oversee a variety of policies while consistently meeting critical deadlines.
Individuals must possess a strong aptitude for analytical reasoning, with a particular emphasis on addressing and resolving claims-related challenges effectively.
Preferred (Optional but Useful):
In-depth familiarity with construction, infrastructure, or engineering settings is required.
Professional certification, such as the Certified International Insurance Network (COIN), is highly regarded.
Qualified and enthusiastic applicants are encouraged to submit their CV to careers@mpiafrica.com, with the position clearly indicated in the email subject line.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
1 - 3 years
