Relocated in Leak Phase 1, Lagos State, the position offers a dynamic work environment within one of Nigeria’s most rapidly developing business districts.
A dynamic Sales Supervisor is needed to oversee and elevate our sales team’s performance. The successful candidate will focus on boosting sales outcomes, providing leadership to sales staff, and upholding exceptional customer service standards.
Oversee and execute critical duties including managing daily operations, leading cross-functional teams, and ensuring alignment with organizational goals. Develop and implement strategic initiatives to enhance efficiency and productivity, while maintaining high standards of quality and compliance. Collaborate with stakeholders to identify opportunities for improvement, drive innovation, and foster a culture of continuous growth. Monitor performance metrics, analyze data, and report findings to senior leadership to inform decision-making. Serve as a key liaison between departments, ensuring seamless communication and coordination to achieve operational excellence.
Oversee and manage the day-to-day sales operations to ensure efficient execution and alignment with organizational goals.
Establish sales objectives and guarantee that the team achieves or surpasses them.
Train, instruct, and inspire sales representatives to achieve peak performance and drive revenue growth through ongoing mentorship and encouragement.
Track sales metrics and generate periodic reports to assess performance trends.
Address customer concerns and inquiries with a professional demeanor, ensuring each issue is resolved efficiently and to the customer’s satisfaction.
Maintain accurate product displays and ensure consistent stock availability at all times.
Analyze market trends and evaluate competitor actions to identify strategic opportunities and potential threats, ensuring data-driven decision-making and proactive adjustments to market positioning.
Ensure strict adherence to company-established sales policies and procedures throughout all operational activities.
The successful candidate must possess a Bachelor’s degree in a relevant field, along with a minimum of five years of professional experience in a comparable role. Proficiency in industry-specific software and tools is essential, as is the ability to analyze complex data sets and derive actionable insights. Strong communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams and stakeholders. Candidates should demonstrate a track record of problem-solving, adaptability, and a commitment to continuous learning. Familiarity with regulatory standards and best practices within the industry is also a must.
A bachelor’s degree (B.Sc.) or higher national diploma (HND) in Marketing, Business Administration, or a closely related discipline is required.
Seasoned professionals with a track record of success in Sales Supervisor or Senior Sales Representative roles are encouraged to apply.
Demonstrated ability to lead teams effectively and convey ideas clearly through both written and verbal channels.
Possesses strong aptitude for thriving in high-pressure environments while consistently achieving established goals.
Proficient in sales methodologies and customer service principles.
Proficiency in fundamental computer applications is required, with particular emphasis on Microsoft Excel, report generation, and point-of-sale (POS) systems considered beneficial.
Proven expertise in [specific skills/competencies] is essential, with a strong emphasis on [key competencies]. The ideal candidate must demonstrate proficiency in [relevant technical or soft skills], alongside exceptional problem-solving abilities and meticulous attention to detail. Experience in [specific industry or function, if applicable] is highly desirable, as is the capacity to work both independently and collaboratively within cross-functional teams. Adaptability to evolving priorities, a commitment to continuous learning, and a results-driven mindset are critical for success in this role.
Proven ability to lead and inspire teams to achieve outstanding results is essential. Responsibility includes fostering a collaborative environment, driving performance, and ensuring team members are motivated and aligned with organizational goals. Experience in mentoring, conflict resolution, and talent development is critical to success in this role.
Responsible for developing and implementing strategic sales plans alongside executing targeted initiatives to drive revenue growth, ensuring alignment with organizational objectives.
Demonstrated ability to analyze complex situations, identify root causes, and develop innovative solutions to challenges is essential. Applicants must exhibit strong analytical reasoning and adaptability to varying scenarios. Proficiency in evaluating data, troubleshooting issues, and implementing effective resolutions is required. Collaboration with cross-functional teams to address obstacles and drive improvements is a key responsibility.
We are seeking a skilled professional to oversee customer relationship management, ensuring seamless interactions and fostering long-term partnerships. The ideal candidate will develop and implement strategies to enhance customer satisfaction, retention, and loyalty through targeted engagement initiatives. Responsibilities include analyzing customer data to identify trends, resolving escalated issues, and collaborating with cross-functional teams to improve service delivery. Proficiency in CRM software, strong communication skills, and a data-driven approach are essential, along with a minimum of three years of experience in a customer-facing role. The ability to build rapport, resolve conflicts, and maintain a customer-centric focus is critical to success in this position.
Applicants must currently reside within the Leak region.
Qualified applicants are encouraged to forward their curriculum vitae to hr@sportsworldngr.com, ensuring the email subject line includes “Sales Supervisor – Leak.”
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
