Job Description
The Senior Credit Control Officer will manage customer credit accounts to ensure timely collections, healthy cash flow, and strict adherence to credit policies.
You will be responsible for monitoring receivables, following up on overdue payments, reconciling accounts, and working with internal teams to resolve disputes while maintaining strong customer relationships.
Minimum Requirements
Ensure timely collection of customer payments in line with agreed credit terms.
Monitor, follow up, and escalate overdue accounts through appropriate communication channels.
Verify invoices against purchase orders and ensure billing accuracy.
Maintain and enforce company credit policies and procedures.
Allocate payments accurately in the ERP system and maintain updated debtor records.
Reconcile customer accounts, including service agreements and complex trade debtors.
Support achievement of monthly and periodic collection targets.
Prepare debtor reports, including ageing and collection performance updates.
Manage renewal and reconciliation of annual service agreements.
Work with sales and internal teams to resolve billing disputes and account issues.
Negotiate repayment plans subject to approval from credit leadership.
Ensure compliance with internal controls and credit processes.
Maintain accurate documentation of all collection activities for audit purposes.
Identify and correct account discrepancies promptly.
Provide ad-hoc debtor reports as required by management.
Support IMS responsibilities including safety reporting and compliance participation.
Qualifications
Bachelor’s Degree in Accounting, Finance, Business Administration, or related field.
1–3 years experience (Officer level) or 4–7 years (Senior level) in credit control or debt recovery.
Experience with ERP systems and basic knowledge of credit/legal recovery processes.
Intrested and qualified candidates should send their CV to: career@jmglimited.com using the Job Title as the subject of the mail.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
