About the Role
The Regional Sales Systems Manager – Africa will spearhead the development and execution of strategies, governance frameworks, and continuous improvements for sales systems throughout MSI’s Africa region, with a focus on empowering commercial expansion, enhancing performance tracking, and facilitating data-driven decision-making.
This position is accountable for the regional sales systems’ ecosystem, spearheading efforts to standardize processes, enhance scalability, and facilitate seamless integration across markets. It guarantees that systems, workflows, and data are consistently aligned with MSI’s commercial strategy while actively leveraging these elements to boost sales performance, elevate conversion rates, and optimize operational efficiency.
Serving as a pivotal regional leader, this position drives the adoption of best-in-class systems and disciplined sales processes among country programs, distributors, and cross-functional teams. The role is responsible for maintaining data accuracy at a threshold of over 95%, defining and monitoring KPIs, and ensuring real-time transparency of commercial performance throughout the region.
The Regional Sales Systems Manager is instrumental in defining the frameworks for measuring, overseeing, and enhancing commercial performance, with the primary objective of empowering sales teams and partners to achieve lasting growth.
This position demands a deep contextual grasp of Africa’s markets, encompassing the practical challenges of collaborating with distributors, field sales teams, and diverse digital ecosystems. Consequently, hands-on experience within Africa’s markets is a prerequisite for successfully designing, deploying, and fostering adoption of sales systems. The role will be stationed within the Africa region, facilitating direct interaction with country-level initiatives, partners, and on-the-ground teams to ensure solutions remain firmly rooted in actual market conditions.
About You
It is essential that all members of the MSI team wholeheartedly embrace and actively uphold our organizational mission, vision, and core values.
We will exclusively review applications from candidates who firmly support a pro-choice stance.
Our values serve as foundational principles that shape our organizational vision and provide a definitive path forward. They establish the framework for our operational ethos, define our interpersonal dynamics, and reinforce our unified identity as ‘One MSI’. It is essential that every team member not only embraces these values but also embodies them in every aspect of their work.
We seek accomplished, proactive professionals from varied backgrounds who align with our mission and excel in producing tangible outcomes. Dedicated to equal opportunity principles, we cultivate an equitable work environment that empowers every individual to engage fully and make meaningful contributions. Our ideal candidates demonstrate open-mindedness, intellectual curiosity, adaptability, and a problem-solving approach, while upholding a steadfast commitment to fostering inclusion and ensuring the well-being of our team members and clients.
We are in search of outstanding communicators who demonstrate strong self-motivation, a solutions-oriented approach, and alignment with MSI’s mission and entrepreneurial philosophy. Candidates should exhibit a commitment to advancing social change within a dynamic environment dedicated to sustainable impact, whether at the local or global level, and possess the adaptability to collaborate effectively with diverse teams in unpredictable circumstances.
For this position, the following competencies are essential:
Proficiency in sales force automation tools, customer relationship management systems, or enterprise resource planning solutions is essential.
Professionals must exhibit a comprehensive grasp of data governance principles, validation methodologies, and data quality assurance standards.
Demonstrates exceptional proficiency in systems thinking and the ability to refine and optimize processes effectively.
Professional rewrite:
Professional experience in developing interactive dashboards and structured reporting systems tailored specifically for commercial teams.
Digital literacy is essential, along with the ability to collaborate effectively with IT teams and external system vendors.
Proficiency in managing projects is essential, with a particular emphasis on coordinating and executing multi-country rollouts effectively.
Proven ability to analyze complex situations and develop effective solutions efficiently. Strong capacity for critical thinking and troubleshooting to address challenges systematically.
Exceptional aptitude for engaging stakeholders and driving influence across diverse groups remains essential.
Demonstrated skill in breaking down intricate systems and effectively communicating technical ideas to audiences without a technical background.
For this position, candidates must possess the following experience:
With a minimum of six to eight years of hands-on experience in sales operations, professionals must demonstrate proven expertise in systems implementation, along with comprehensive CRM/SFA management skills—particularly within commercial ecosystems such as Salesforce, Dynamics, HubSpot, or Sane force.
Possesses a proven track record in aligning or deploying systems across diverse international markets or geographical areas.
Professionals with a proven background in collaborating with sales teams or holding direct field sales positions will find this role particularly suitable. A strong track record of engaging closely with sales personnel or executing sales responsibilities in a practical, on-the-ground capacity is essential.
Proven ability to enhance sales outcomes by implementing effective systems and processes.
Demonstrated expertise in leading and executing projects focused on enhancing data integrity and precision. Proven ability to oversee and drive initiatives aimed at optimizing data accuracy across systems and processes.
Professional experience collaborating with distributors and commercial field teams is required.
Preferred candidates will have prior experience in the FMCG, pharmaceutical, consumer health, or socially marketed products sectors.
Substantial hands-on experience across African markets is a prerequisite, encompassing deep familiarity with regional commercial landscapes, distributor frameworks, and the practicalities of field sales operations. Direct, in-country engagement within Africa—beyond remote oversight—is mandatory to successfully champion system adoption and enhance performance outcomes.
To initiate the application process, kindly utilize the designated application method provided on the platform. Ensure that all required documents and information are submitted accurately to facilitate a seamless review of your candidacy. Adhere to any specific instructions or deadlines outlined to enhance the chances of a successful application.
To submit your application, please utilize the provided link(s), accessible via the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
6 - 8 years
