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Home Jobs Lagos Professional Customer Service – Invoicing Administrator

Professional Customer Service – Invoicing Administrator

Emzor Pharmaceutical Industries Limited  · Pharmaceuticals

Full Time Lagos
Lagos
Deadline: 31 July 2026
Posted June 1, 2026

We are currently seeking a highly motivated Warehouse Manager to oversee operations at our recently established facility located on Solo Way. The successful candidate will be responsible for leading a team of warehouse staff, ensuring efficient order fulfillment, maintaining inventory accuracy, and adhering to all safety and compliance protocols. Key responsibilities include managing daily warehouse activities, optimizing storage solutions, and implementing process improvements to enhance productivity. The ideal candidate will possess strong leadership skills, extensive experience in warehouse management, and a proven track record of driving operational excellence.

ROLE SUMMARY

As the Customer Services – Sales Invoicing Administrator, your role will involve facilitating seamless collaboration between the Sales, Finance, and Logistics teams to maintain precise and prompt invoicing, secure revenue collection, and uphold customer satisfaction. You will oversee invoicing processes across multiple regions, including North Central, Rivers, Aqua IBM, Bayes State, Anisha Depot, and the North West (Abuja), while functioning as the primary liaison for billing-related inquiries and operational assistance.

Oversee a comprehensive range of critical duties encompassing strategic project management, cross-functional collaboration, and operational efficiency enhancement. Develop, implement, and monitor departmental initiatives to ensure alignment with organizational objectives while fostering innovation and continuous improvement. Lead teams through structured planning, resource allocation, and performance tracking to achieve measurable outcomes. Act as a liaison between senior leadership and operational staff, facilitating clear communication and driving accountability at all levels. Analyze complex data to identify trends, mitigate risks, and optimize processes, ensuring sustainable growth and competitive advantage. Maintain compliance with industry regulations and internal policies, upholding the highest standards of governance and ethical conduct.

Process all order-to-invoice activities from start to finish by generating precise invoices in Oracle from approved sales orders, ensuring adherence to approved pricing structures, contractual terms, and applicable discounts.

Ensure customer records and transaction data remain precise by promptly updating Google Sheets following the invoicing process.

Monitor pre-payments and outstanding invoices, coordinating with the Finance team to verify payment confirmation before proceeding with invoicing.

Act as the primary liaison for billing inquiries, addressing issues such as invoice discrepancies, missing documentation, proof of delivery, or incorrect orders.

Leverage invoicing systems and customer relationship management tools to streamline data entry processes and track the duration from quote issuance to invoice completion.

Collaborate with the Logistics team to verify delivery status and partner with Accounting to conduct credit evaluations.

Compile monthly sales summaries and operational reports for executive review.

Leverage timely resolution of issues and collaborative stakeholder engagement to enhance customer service effectiveness.

Seeking a candidate with a robust academic background in [relevant field] and a minimum of [X] years of hands-on experience in [specific area]. Proficiency in [required skills/tools] is essential, along with strong analytical, problem-solving, and communication abilities. Familiarity with [industry standards/regulations] and experience in [specific tasks or projects] are highly desirable. The ideal applicant will demonstrate adaptability, attention to detail, and a commitment to continuous learning in a dynamic work environment.

A relevant educational background, such as a Bachelor’s Degree or Higher National Diploma (HND) in Accounting, Marketing, Business Administration, or an equivalent discipline, is required.

1–3 years of demonstrated experience in sales administration, invoicing, financial support, or a comparable professional capacity.

Proficiency in enterprise resource planning systems, with a focus on Oracle, would be beneficial.

Demonstrates proficiency in critical competencies essential for success in the role, including advanced analytical skills to interpret complex data, strong interpersonal abilities to collaborate effectively with cross-functional teams, and a proactive approach to problem-solving under tight deadlines. Exhibits exceptional organizational capabilities to prioritize tasks efficiently while maintaining meticulous attention to detail. Possesses the adaptability required to thrive in fast-paced environments and the communication proficiency to articulate ideas clearly to stakeholders at all levels. Ensures compliance with industry regulations and company policies through diligent adherence to established protocols.

Demonstrates exceptional proficiency in ERP platforms such as Oracle, CRM systems, and Google Sheets, with a strong emphasis on maintaining precise and accurate data.

Demonstrates a comprehensive grasp of sales administration, invoicing workflows, and revenue collection methodologies.

Skilled in fostering clear, concise interactions and building strong relationships with stakeholders.

Demonstrates exceptional proficiency in managing time efficiently, maintaining meticulous organization, and handling multiple tasks simultaneously with ease.

Proficient in handling billing inquiries and resolving customer issues with precision and efficiency.

Seeking professionals who thrive in collaborative environments and are committed to enhancing processes and operational efficiency.

Proven ability to analyze complex situations and develop effective solutions through critical thinking and methodical problem-solving approaches.

Demonstrates unwavering integrity, professionalism, and meticulous attention to detail in all responsibilities and interactions.

WHAT WE OFFER

A competitive salary complemented by performance-driven incentives is provided.

A stimulating and collaborative workplace offering avenues for professional advancement and skill enhancement.

Comprehensive health coverage, retirement savings plans, and a full array of employee benefits are provided.

go to method of application

To submit your application, please utilize the provided links on the company’s official website.

Qualifications

BA/BSc/HND

Experience Required

1 - 3 years

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