Description
Do you possess a strong track record in establishing operational frameworks, implementing streamlined processes, and fostering seamless cross-functional collaboration within a dynamic and high-velocity organizational environment?
A prominent EPC organization seeks a Process Improvement & Implementation Manager to spearhead organization-wide execution, governance, and operational excellence initiatives.
What You’ll Do
Oversee the development and execution of policies, workflows, SOPs, and internal service level agreements to ensure operational excellence and compliance.
Facilitate seamless collaboration and alignment between various departments to ensure cohesive project execution and operational efficiency.
Monitor the progression of projects, maintain awareness of key milestones, evaluate potential risks, and assess the rate of implementation and acceptance to ensure objectives are met efficiently.
Enhance reporting governance while strengthening operational accountability to ensure alignment with organizational standards and regulatory requirements. Establish structured frameworks to streamline data accuracy, consistency, and transparency across all reporting processes. Implement robust monitoring mechanisms to track performance metrics, identify gaps, and drive continuous improvement in accountability measures. Foster a culture of compliance and responsibility by defining clear roles, responsibilities, and escalation pathways for reporting discrepancies.
Facilitate the standardization of processes and drive ongoing enhancements to ensure operational excellence.
Collaborate with executive leadership to guarantee the successful implementation of strategic initiatives.
What We’re Looking For
With a minimum of five years of hands-on experience in process improvement, Project Management Office (PMO), organizational transformation, operations, governance, or business analysis, you bring a proven track record of driving efficiency and strategic alignment within dynamic environments.
Accomplished in managing relationships with stakeholders and facilitating seamless project coordination.
Demonstrated success in developing and deploying operational processes that span multiple teams, ensuring seamless integration and efficiency.
Proficiency in developing and interpreting reporting dashboards, monitoring service level agreements (SLAs), and overseeing workflow management processes is essential.
Proficiency in EPC, engineering, oil and gas, telecom, consulting, or structured corporate settings is beneficial.
PMP, PRINCE2, Lean Six Sigma, or comparable project management credentials are advantageous assets for this role.
We seek a candidate with proficiency in a wide array of tools and technologies essential to the role, including advanced software applications, analytical platforms, and collaborative systems. Ideal applicants will bring expertise in data management tools, project coordination software, and industry-specific technologies, along with strong problem-solving abilities and adaptability to evolving digital environments. The position demands familiarity with cloud-based solutions, automation tools, and data visualization frameworks, as well as a commitment to maintaining up-to-date knowledge of emerging industry trends and best practices. Candidates should demonstrate hands-on experience in integrating and leveraging these tools to drive efficiency, innovation, and measurable outcomes within cross-functional teams.
Examine, document, and optimize end-to-end workflows to visually represent the sequence of tasks, decisions, and interactions within operational, administrative, or technical processes, ensuring clarity and efficiency while identifying redundancies, bottlenecks, or areas for improvement.
Design and maintain comprehensive reporting and tracking dashboards to provide real-time insights into key performance indicators. Collect, analyze, and interpret data from multiple sources to identify trends and highlight areas for improvement. Ensure the accuracy, accessibility, and timely updates of these dashboards for stakeholders across departments. Collaborate with cross-functional teams to gather requirements, refine dashboard layouts, and implement necessary modifications based on user feedback. Utilize advanced data visualization tools and techniques to present complex information in a clear, concise, and actionable format.
We are seeking a skilled Change Coordinator to facilitate and oversee organizational transitions smoothly. The ideal candidate will develop and implement change management strategies, ensuring minimal disruption to operations while maximizing employee adoption. Key responsibilities include conducting impact assessments, creating communication plans, and providing support to teams throughout the change process. Requirements entail a minimum of three years of experience in change management or a related field, proficiency in project management tools, and strong interpersonal skills to engage stakeholders at all levels. Exceptional organizational abilities and a proactive approach to problem-solving are essential for success in this role.
Effective stakeholder engagement and management are crucial to ensuring alignment with project objectives and fostering productive relationships across all parties involved. This role requires a proactive approach to identifying key stakeholders, assessing their interests and influence, and developing tailored strategies to engage them appropriately. Strong communication skills are essential to convey updates, address concerns, and maintain transparency throughout the project lifecycle. Additionally, the ability to negotiate, collaborate, and resolve conflicts diplomatically is vital for sustaining stakeholder satisfaction and support.
Proficient in tools such as Vision, Lucid chart, or comparable diagramming platforms is required.
Qualifications
BA/BSc/HND
Experience Required
5 years
