Job Summary
The Assistant General Manager (AGM) plays a pivotal role in overseeing and enhancing the operations of multiple Quick Service Restaurant (QSR) locations, driving operational excellence, financial performance, and customer satisfaction while strictly adhering to corporate policies and standards.
Oversee and execute critical duties to ensure operational excellence, including managing project timelines, coordinating cross-functional teams, and delivering high-quality results within specified parameters. Conduct thorough analyses to identify opportunities for process improvement, implement strategic initiatives, and maintain compliance with industry standards and organizational policies. Foster collaboration with stakeholders to align objectives, resolve challenges, and drive sustainable growth. Additionally, monitor performance metrics, prepare detailed reports, and present actionable insights to senior leadership to inform decision-making and enhance overall efficiency.
Responsible for the day-to-day management and coordination of activities at designated locations.
Guarantee adherence to standard operating procedures, food safety protocols, hygiene regulations, and brand-specific guidelines.
Oversee and provide guidance to Outlet Managers as well as their respective teams to ensure optimal performance and alignment with organizational objectives.
Oversee sales performance, track costs and inventory levels, and evaluate overall outlet profitability to ensure operational efficiency and financial health.
Perform periodic evaluations of retail outlets, including inspections, compliance checks, and performance assessments.
Resolve customer issues efficiently while fostering an environment of exceptional service quality.
Provide assistance with recruitment efforts, facilitate training programs, manage scheduling tasks, and contribute to staff development initiatives.
Track inventory levels diligently while reducing unnecessary expenditure and preventing avoidable losses.
Compile comprehensive operational and performance reports for senior leadership review.
Seeking a highly motivated and skilled professional to join our team as a [Job Title]. Candidates must possess a Bachelor’s degree in [Relevant Field] or a related discipline, along with a minimum of [X] years of experience in [specific field or role]. Proficiency in [specific software, tools, or methodologies] is essential, and familiarity with [industry standards, regulations, or best practices] is highly desirable. Strong analytical, problem-solving, and communication skills are required to excel in this role. The ideal candidate will demonstrate the ability to work independently, manage multiple priorities, and collaborate effectively within a team environment. Responsibilities include [list key responsibilities, e.g., developing strategies, overseeing projects, analyzing data, preparing reports, or ensuring compliance].
Requires a minimum of five years of professional experience within quick-service restaurants, full-service dining establishments, or the broader hospitality sector.
Proficiency in overseeing multiple outlets is advantageous.
Exceptional leadership capabilities, outstanding communication proficiency, and adept problem-solving expertise.
Demonstrates strong command of Microsoft Office applications and the ability to generate operational reports effectively.
Ensures the strict maintenance of confidentiality regarding all proprietary information, sensitive data, and internal operations, allowing access solely to authorized personnel.
Ensure the strict confidentiality of all proprietary company data, employee records, customer details, and financial information.
Uphold adherence to established company policies governing data protection and business operations to ensure full compliance.
Qualified applicants are encouraged to submit their CV via email to hirehiverecruits@gmail.com, ensuring the job title is clearly stated in the subject line.
Qualifications
BA/BSc/HND
Experience Required
5 years
