The position requires evaluating and assessing the existing production and service delivery framework to determine its efficiency, and developing strategic enhancements where needed.
The successful candidate will oversee daily operational functions, evaluate statistical data, and prepare both financial and non-financial reports.
The role necessitates frequent collaboration and communication with colleagues across various teams, as well as engagement with supervisors from different organizational departments, and the presentation of insights to key stakeholders and management.
Candidates must meet the following criteria: a minimum of five years of relevant experience in the field, proficiency in industry-standard software tools, and a bachelor’s degree or higher in a related discipline. Strong analytical skills and attention to detail are essential, alongside the ability to work collaboratively in a team-driven environment. Prior leadership or project management experience is a plus, as is familiarity with regulatory compliance standards pertinent to the role.
Ensuring the seamless functioning of the company’s daily operations is a key requirement of this role.
Managing and overseeing the process of change to ensure its successful implementation and alignment with organizational objectives.
Overseeing quality assurance initiatives, directing the servicing, repair, and replacement of fixed assets.
Investigating emerging technologies and innovative approaches to enhance efficiency represents a key responsibility of this role.
The role involves managing fixed assets, inventory control, distribution of goods, and optimizing facility layouts to enhance operational efficiency and resource utilization.
Acquire comprehensive knowledge of the company’s product portfolio, including their features, specifications, and applications, to ensure accurate representation and support.
Adhere to all applicable safety regulations to maintain a secure work environment and prevent potential hazards.
Supervise customer service departments to ensure they achieve established customer satisfaction targets.
Disseminate pertinent information to designated management departments, ensuring clarity and relevance.
Devise and execute robust quality management frameworks alongside regulatory compliance initiatives.
Analyze customer feedback and related metrics to identify trends and insights.
We are responsible for overseeing and executing specialized initiatives.
Essential:
Holders of a Bachelor’s degree or higher in Business, Management, Operations, or a closely aligned discipline are encouraged to apply.
A grade C or higher in both Mathematics and English is required.
A minimum of two years of management or leadership experience is required, with a professional reference attesting to these credentials.
Able to exhibit strong leadership capabilities and proficiency in project management.
Proficient in business operations is required, encompassing strategic planning, process optimization, and performance management to drive organizational efficiency and growth.
Data Entry Skills (proficient in Excel & PowerPoint at an intermediate level), along with strong reporting and administrative writing capabilities, are essential for this role.
Demonstrate a strong ability to comprehend customer needs and priorities, consistently aligning actions with a customer-first mindset.
Self-driven with a keen eye for precision and the ability to maintain a polished and professional demeanor in the workplace.
Capable of maintaining strong organizational skills and clear communication, with meticulous attention to ensuring all relevant documents remain current and accurate.
Proven capability to perform effectively in high-pressure environments while consistently meeting strict deadlines. Responsible for preparing and presenting essential documentation to senior leadership in a clear, concise, and timely manner.
Flexible scheduling is required, including the ability to work extended hours as necessary.
Demonstrates a strong commitment to reliability and integrity in all professional interactions and duties.
A strong candidate must demonstrate confidence, clarity in communication, and the ability to work independently with minimal supervision.
A collaborative team member who actively contributes to group success through effective communication and cooperation.
The candidate must possess a valid Nigerian driver’s license and demonstrate proficiency in operating a vehicle.
The ideal candidate must demonstrate the ability to make prompt decisions and respond quickly while also possessing strong analytical and problem-solving capabilities.
Desirable:
Seeking candidates who are part qualified or actively pursuing a recognized professional accounting qualification.
Qualifications
BA/BSc/HND , OND
Experience Required
2 years
