Job Summary
The Logistics Operations Coordinator oversees the integration of transport companies, coordinates on-site transport projects, and maintains precise tracking and retrieval processes for containers. This position involves retrieving container documentation, identifying and reporting delays, and escalating return confirmations to the Operations and Finance teams as needed.
Oversee and execute core duties essential to the role, ensuring alignment with organizational objectives and operational standards. Manage primary tasks with precision and accountability, addressing key functions that drive performance and efficiency. Facilitate critical processes, monitor progress, and implement solutions to maintain productivity and meet established targets. Collaborate with stakeholders to align efforts, resolve bottlenecks, and optimize workflows for enhanced outcomes. Maintain adherence to policies, procedures, and compliance requirements to uphold organizational integrity and governance.
Container Tracking & Returns
We seek a skilled professional to oversee the tracking of containers and manage return processes. The ideal candidate will ensure timely and accurate monitoring of container shipments while coordinating return logistics efficiently. Responsibilities include verifying container statuses, resolving tracking discrepancies, and facilitating smooth return procedures. Strong attention to detail and proficiency in logistics software are essential, along with the ability to collaborate with cross-functional teams to maintain seamless operations. Prior experience in supply chain management or container logistics is preferred.
Monitor container return statuses and expedite the retrieval of container receipts promptly.
Notify stakeholders promptly regarding any delays or issues encountered with container returns.
Ensure meticulous documentation of container movements and returns is consistently upheld.
Field Transport Project Management entails overseeing the planning, execution, and coordination of transportation projects in diverse environments. This role requires ensuring timely and cost-effective delivery of goods and materials while maintaining compliance with safety and regulatory standards. Key responsibilities include managing logistics schedules, coordinating with suppliers and vendors, and resolving any operational challenges that may arise. Strong organizational, communication, and problem-solving skills are essential, along with the ability to work under pressure and adapt to changing conditions. Familiarity with transportation regulations, project management methodologies, and relevant software tools is also required.
Oversee and administer on-site transport initiatives to guarantee punctual and effective delivery.
Oversee transport service providers and implement corrective measures when necessary.
Collaborate with internal stakeholders and clients to address and resolve operational challenges.
We facilitate the seamless integration of new employees into the transport company by providing comprehensive orientation sessions, detailed training on operational protocols, and clear explanations of company policies and procedures. New hires will receive hands-on guidance regarding safety regulations, equipment handling, and route management to ensure compliance and efficiency. Additionally, we support their acclimation to the company culture and team dynamics through mentorship programs and regular check-ins.
Evaluate and onboard suitable transport providers capable of accepting payment upon delivery, ensuring they meet established criteria and standards before finalizing partnerships.
Ensure thorough documentation of all transporter contracts, service agreements, and relevant compliance requirements.
Ensuring meticulous supervision of clearing agents is essential to maintain accuracy and compliance throughout the shipping and customs processes. This role demands a keen attention to detail to verify that all documentation, fees, and deadlines are handled promptly and correctly. Responsibilities include liaising with customs officials, tracking shipment statuses, and resolving any discrepancies in a timely manner. Candidates must possess strong organizational skills, proficiency in relevant software, and a thorough understanding of import/export regulations to excel in this position.
Oversee the preparation and filing progress of Twos in collaboration with agents.
Partner with agents to guarantee punctual gate-outs and successful delivery outcomes.
We oversee and track haulage operations to ensure timely, efficient, and compliant execution of transportation activities. This includes monitoring vehicle movements, load statuses, and delivery schedules while verifying adherence to safety protocols, regulatory standards, and company policies. Responsibilities encompass analyzing performance metrics, identifying inefficiencies, and implementing corrective actions to optimize fleet productivity and reduce operational costs. Additionally, the role involves coordinating with drivers, dispatchers, and third-party logistics partners to maintain seamless communication and resolve any logistical challenges that may arise.
Ensure coordination and agreement with agents regarding the execution of haulage assignments.
Ensure prompt and effective loading procedures while maintaining comprehensive documentation of all actions.
Oversee daily port operations to ensure seamless and efficient functioning of marine terminals, coordinating between shipping lines, stevedores, and customs authorities to maintain compliance and minimize delays. Monitor vessel arrivals, departures, and cargo handling processes, verifying documentation accuracy and resolving operational discrepancies as they arise. Liaise with port authorities and regulatory bodies to uphold safety protocols, security measures, and environmental standards while optimizing workflow efficiency. Analyze operational data to identify trends, bottlenecks, or inefficiencies, implementing corrective actions to enhance productivity and reduce turnaround times for vessels and cargo.
To collaborate with port clearing teams, this role involves facilitating and supporting port operations to ensure alignment with management and client delivery objectives.
Compiling and maintaining accurate, comprehensive documentation is essential. This includes overseeing the creation, organization, and updating of manuals, guides, and technical specifications to ensure clarity and accessibility for all stakeholders. Additionally, the role involves verifying that documentation aligns with industry standards and regulatory requirements while supporting team members with up-to-date resources for seamless project execution. Strong attention to detail and proficiency in documentation tools are critical for this position.
Upon verification of container returns, promptly notify the Operations and Finance teams to facilitate client invoicing.
Verify that all relevant documentation is meticulously prepared, comprehensive, and delivered within the designated deadlines.
Partner closely with Finance and Operations teams to identify and resolve discrepancies efficiently.
Reporting to the [Job Title], this role involves providing regular updates, insights, and comprehensive analyses to ensure alignment with organizational goals. The position requires compiling and presenting data-driven reports, tracking key performance indicators, and identifying trends to support strategic decision-making. Strong communication skills are essential to convey complex information clearly to stakeholders at all levels. Proficiency in relevant reporting tools and software is a must, along with the ability to meet deadlines while maintaining accuracy and attention to detail. Collaboration with cross-functional teams will be necessary to gather insights and ensure cohesive reporting practices across the organization.
Compile daily, weekly, and as-needed reports regarding the status of transport projects, container returns, and onboarding processes.
Ensure that any operational risks, delays, or instances of non-compliance are reported without delay to senior management for immediate attention and resolution.
You will be responsible for managing payments and collections processes, ensuring timely and accurate transaction processing, and maintaining detailed records of all financial activities. This role involves monitoring accounts receivable, following up on overdue payments, and coordinating with clients to resolve billing discrepancies. Additionally, you will prepare financial reports, analyze cash flow trends, and implement strategies to optimize collection efficiency while adhering to company policies and regulatory requirements. Strong attention to detail, proficiency in accounting software, and excellent communication skills are essential for success in this position.
Monitor agent and escort account balances, ensuring they remain within acceptable parameters, and initiate escalation procedures when necessary to address any discrepancies or issues promptly.
Ensure meticulous recording and documentation of all collections to maintain transparency and accountability.
Key Performance Indicators (KPIs) serve as measurable metrics to evaluate the effectiveness and success of specific objectives or processes within an organization. These indicators are critical for assessing progress toward strategic goals, identifying areas for improvement, and ensuring alignment with overall business performance targets. By tracking quantifiable data, KPIs provide valuable insights that inform decision-making, enhance operational efficiency, and drive continuous growth. They are essential tools for monitoring performance, benchmarking against industry standards, and fostering accountability across teams to achieve desired outcomes.
Ensuring 100% of the designated transport companies were successfully onboarded within the specified timeframe.
Consistently achieves a 95% on-time return rate for containers as per the established schedule.
Maintains a flawless container card retrieval rate, ensuring 100% success for all returned shipments.
Promptly escalating all delays and issues to ensure operational efficiency is achieved at a 100% success rate.
Achieving a commendable 95% success rate, the majority of field transport projects are executed seamlessly, with minimal operational disruptions.
Seeking a highly motivated individual with a proven track record in [specific field/industry], preferably holding a [degree/certification] or equivalent practical experience. The ideal candidate will possess exceptional analytical skills, strong communication abilities, and proficiency in [relevant software/tools]. Prior experience in [specific task/role] is highly desirable, along with a demonstrated ability to [key responsibility/skill]. Knowledge of [industry standards/regulations] and familiarity with [specific processes/methodologies] are essential. The position demands meticulous attention to detail, the capacity to work independently, and a commitment to delivering high-quality outcomes within specified deadlines.
Education: Candidates must possess a Bachelor’s degree or higher in a relevant field from an accredited institution. Advanced degrees are preferred for certain roles. Equivalent work experience may be considered in lieu of formal education, subject to managerial approval. Proficiency in related technical skills or certifications may be required based on the position. Continuing education or professional development opportunities may be provided to support ongoing growth.
A bachelor’s degree or Higher National Diploma (HND) in Logistics, Supply Chain Management, Business Administration, Transportation Management, Maritime Studies, or a closely related discipline is required.
Professional certifications pertinent to Logistics, Supply Chain, or Project Management represent an additional asset to your candidacy.
Experienced professionals with a proven track record in the field are encouraged to apply. Candidates must possess a minimum of three years of hands-on experience in a related role, accompanied by a deep understanding of industry standards and best practices. Additionally, proficiency in relevant software tools and systems is required to excel in this position. The ideal applicant will demonstrate strong analytical skills, exceptional problem-solving abilities, and the capacity to work collaboratively within a dynamic team environment.
A minimum of three to five years of professional experience in logistics operations, haulage coordination, freight forwarding, clearing and forwarding, transportation management, or a comparable field is required.
Proven expertise in managing the logistics of containerized cargo movements, overseeing port operations, and coordinating with transport providers.
Experienced in collaborating with clearing agents, transport companies, and key operational stakeholders.
Proven expertise in overseeing transport initiatives and addressing operational challenges encountered in the field.
Technical Competencies:
Demonstrated proficiency in a range of specialized technical skills is essential. Candidates must possess strong expertise in relevant programming languages, frameworks, and tools, along with a solid foundation in software development methodologies. Familiarity with database management, system integration, and cloud computing platforms is highly desirable. Problem-solving abilities, analytical thinking, and attention to detail are critical for success in this role. Additionally, the ability to adapt to evolving technologies and industry best practices is required.
Demonstrates a comprehensive grasp of container tracking systems, the procedural workflows for container returns, and the retrieval of container cards.
Possesses a solid understanding of port operations, customs clearance processes, TO management, and haulage operations.
Proven capability to onboard and effectively manage third-party transportation service providers is essential.
Maintains meticulous documentation and precise record-keeping to ensure accuracy and compliance.
Demonstrates strong command of Microsoft Excel, Google Sheets, and reporting tools.
Proficient in developing and analyzing operational reports and performance metrics to drive data-driven decision-making and evaluate business outcomes effectively.
Demonstrated proficiency in a range of technical and interpersonal competencies is essential, with a strong emphasis on adaptability, problem-solving acumen, and collaborative teamwork. Candidates must exhibit exceptional organizational capabilities, meticulous attention to detail, and the ability to thrive in dynamic, high-pressure environments. Prior exposure to [specific industry or field, if applicable] and a commitment to continuous learning are highly valued. Additionally, effective communication skills—both written and verbal—along with a proactive approach to task management, are critical for success in this role.
Strong abilities in coordinating efforts and managing relationships with stakeholders are required.
Exceptional aptitude for resolving challenges and making well-informed decisions.
Maintains a high degree of responsibility and precision in all tasks undertaken.
Exceptional proficiency in negotiation tactics and the ability to cultivate and sustain productive professional relationships are essential.
Demonstrates strong resilience and adaptability when navigating high-pressure environments and adhering to stringent deadlines.
Possesses exceptional ability to convey ideas clearly and persuasively through both spoken and written channels.
Demonstrated proficiency in tracking and managing follow-ups, including the ability to escalate issues effectively when necessary.
Proven capability to oversee and coordinate several projects concurrently while maintaining high standards of quality and efficiency.
Additional prerequisites include a bachelor’s degree in a relevant field or an equivalent combination of education and experience, proficiency in industry-standard software tools, and strong analytical and problem-solving capabilities. Candidates must demonstrate effective communication skills, both written and verbal, along with the ability to work independently or collaboratively in a team environment. Prior experience in [specific industry or role, if applicable] is preferred, as is familiarity with [specific methodologies, frameworks, or regulations, if applicable]. The ideal applicant will exhibit a commitment to continuous learning, adaptability to evolving technologies, and a proactive approach to meeting deadlines.
Frequent travel to ports, terminals, and client sites is an essential requirement of this role.
Proficiency in Nigerian port and haulage operations is considered a significant advantage.
Capable of accommodating flexible work schedules to meet operational needs beyond standard business hours.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
