Job Summary
The Chief of Staff serves as the Group CEO’s strategic collaborator and primary driver of execution, tasked with converting the CEO’s vision, strategic priorities, and overarching business goals into measurable outcomes throughout the organization.
As an extension of the CEO, this position fosters cross-functional collaboration, ensures executive accountability, oversees strategic project execution, and manages performance across all business units.
This role guarantees the successful execution of critical initiatives, maintains alignment with organizational priorities, and enables the CEO to concentrate on driving growth, fostering innovation, and providing strategic leadership.
Core Responsibilities
Strategic Execution involves translating high-level objectives into actionable initiatives, ensuring alignment with organizational goals while optimizing resource allocation. This role demands the ability to analyze market trends, evaluate competitive landscapes, and identify opportunities for sustainable growth. Key responsibilities include developing and implementing strategic plans, monitoring performance metrics, and adjusting tactics in response to dynamic business conditions. Candidates should possess strong analytical skills, a results-driven mindset, and experience in cross-functional collaboration to drive measurable outcomes. A proven track record in strategic planning or business development within a fast-paced environment is highly desirable.
Translate the CEO’s strategic priorities into clear, executable plans and specific deliverables.
Execute strategic initiatives comprehensively across every business unit to ensure alignment and progress toward organizational objectives.
Oversee the execution of directives issued by senior leadership to ensure alignment with organizational objectives.
Oversee and administer the Group’s strategic project portfolio to ensure alignment with organizational objectives.
Monitor business transformation projects and key escalation points throughout their lifecycle.
Maintain the alignment of strategic initiatives with their scheduled timelines and predefined parameters.
Provides strategic leadership in establishing and maintaining robust governance frameworks, ensuring alignment with organizational objectives and regulatory obligations. Oversees the development and execution of governance policies, procedures, and best practices to mitigate risks and enhance operational integrity. Collaborates with senior leadership and board members to drive governance excellence, fostering transparency, accountability, and ethical decision-making across the organization.
Facilitate and organize meetings for the Executive Leadership Team to ensure efficient communication and decision-making processes.
Develop and organize executive agendas, reports, and briefing materials to ensure comprehensive preparation and seamless presentation.
Responsible for the ongoing management of decision logs and executive action trackers.
Oversee the fulfillment of commitments made by executive leadership.
Proactively identify and escalate potential risks, delays, and gaps in implementation to ensure timely resolution and alignment with project objectives.
Ensure that all agreed-upon actions are properly tracked and fulfilled across every department to maintain accountability.
Develops and implements strategies to evaluate and enhance employee performance, ensuring alignment with organizational objectives. Conducts regular performance reviews to provide constructive feedback, identify development opportunities, and recognize achievements. Collaborates with department leaders to establish clear performance metrics and track progress toward goals. Analyzes performance data to identify trends, address gaps, and recommend improvements to workforce productivity and engagement. Ensures compliance with company policies and legal requirements throughout the performance management process.
Design and oversee executive dashboards, ensuring they remain accurate, up-to-date, and visually compelling to support strategic decision-making.
Monitor and evaluate key performance indicators (KPIs) to ensure alignment with the organization’s strategic goals and objectives.
Assess and interpret patterns in business performance to identify key trends and insights.
Facilitate quarterly and annual business reviews to assess performance, identify trends, and align strategies with organizational objectives.
Compile comprehensive performance reports tailored for the CEO’s review.
Facilitate accountability by conducting performance discussions grounded in data-driven insights.
Demonstrates leadership in the CEO’s office by overseeing strategic initiatives, fostering executive relationships, and ensuring alignment with organizational goals. Actively participates in high-level decision-making processes, supports the CEO in driving company vision, and maintains operational excellence across executive functions. Requires extensive experience in senior leadership roles, exceptional communication skills, and the ability to influence key stakeholders. Responsibilities include leading cross-functional teams, managing executive communications, and advising on corporate governance and policy development.
Directly oversee the Office of the CEO, functioning as a high-impact operational center dedicated to driving performance excellence.
Oversee the CEO’s strategic initiatives and key priorities to ensure alignment with organizational objectives.
By safeguarding the CEO’s focus, the role involves carefully filtering and prioritizing critical issues to ensure timely resolution and strategic alignment.
Oversee high-level communications and manage interactions with key stakeholders to ensure alignment and effective engagement.
Craft strategic presentations, board papers, and concise briefing notes to support executive decision-making.
Facilitate and strengthen partnerships between executive leadership and both internal stakeholders and external partners to foster collaborative and productive relationships.
Dedicated to driving organizational evolution and sustainable expansion, this role focuses on transforming business processes and fostering growth initiatives. By leveraging strategic frameworks and innovative methodologies, the position aims to enhance operational efficiency, streamline workflows, and identify new revenue opportunities. The incumbent will collaborate with cross-functional teams to implement change management strategies, ensuring seamless adoption of transformative initiatives while aligning them with long-term business objectives.
Spearhead and oversee a diverse portfolio of strategic initiatives, encompassing the following key responsibilities:
We are seeking a dynamic professional to spearhead the development and management of high-impact strategic partnerships, driving collaborative growth and innovation across key stakeholders. The ideal candidate will possess a proven track record in cultivating and sustaining mutually beneficial alliances, with expertise in negotiation, deal structuring, and cross-functional alignment. Responsibilities include identifying and engaging potential partners, negotiating terms, and overseeing the execution of partnership agreements to maximize value for all parties. Additionally, the role requires strong analytical skills to assess partnership opportunities, mitigate risks, and ensure alignment with organizational objectives. Collaborative leadership and exceptional communication abilities are essential to foster trust and facilitate seamless coordination among internal teams and external partners. A bachelor’s degree in business, marketing, or a related field is required, along with 5+ years of experience in partnership development or a similar capacity.
We are currently seeking to establish robust Continuous Improvement Programs aimed at enhancing operational efficiency and driving sustainable growth. These initiatives will require a strategic approach to identify, analyze, and implement enhancements across various business processes. Candidates must demonstrate expertise in methodologies such as Lean, Six Sigma, or Agile, along with a proven ability to lead cross-functional teams and foster a culture of continuous learning and innovation. Responsibilities will include conducting detailed process audits, developing data-driven improvement strategies, and overseeing the execution of impactful changes that deliver measurable results.
We are actively seeking dynamic opportunities to expand our market presence and drive growth through strategic business development initiatives. Ideal candidates will possess a proven track record of identifying and capitalizing on new market opportunities, fostering partnerships, and driving revenue expansion. Responsibilities include conducting market research, analyzing industry trends, and developing innovative strategies to enhance customer acquisition and retention. The role requires strong interpersonal skills to collaborate with cross-functional teams, negotiate deals, and build long-lasting client relationships. Additionally, candidates should demonstrate expertise in financial analysis, proposal development, and the ability to assess market potential with precision.
We are currently seeking candidates who are prepared to undertake relocation and infrastructure projects. This role demands individuals capable of managing substantial logistical challenges while ensuring seamless transitions and sustainable development. Key responsibilities include overseeing the planning, execution, and completion of projects that enhance our operational infrastructure. Applicants must possess strong leadership skills, exceptional organizational abilities, and the capacity to collaborate effectively with diverse stakeholders. Prior experience in similar projects, along with a track record of delivering results under tight deadlines, is essential. A background in project management or a related field is highly advantageous.
Candidates must possess relevant professional experience to be considered for this opportunity.
A minimum of eight years, up to fifteen years, of progressively responsible professional experience is required.
With a minimum of five years of experience in senior leadership, strategic planning, operations management, consulting, project management, or as a Chief of Staff, you bring a wealth of expertise to this role.
Proven track record collaborating with C-level executives, including Chief Executive Officers, Founders, Managing Directors, and other senior leadership teams.
Skilled in spearheading cross-functional initiatives and driving impactful business transformation projects to successful completion.
Demonstrated capacity to effectively prioritize and execute multiple tasks within a high-velocity operational setting.
Seasoned in designing, implementing, and overseeing key performance indicators, data visualization tools, and executive assessment frameworks to drive organizational success.
Preferred:
Seasoned professionals with backgrounds in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations are encouraged to apply.
Experience in scaling businesses and managing growth initiatives.
Familiarity with corporate governance frameworks and executive board reporting protocols is required.
Others:
The Chief of Staff will serve as the cornerstone for operational excellence, ensuring no pivotal matters are overlooked while driving the organization’s strategic vision to fruition through measurable outcomes.
This description clearly defines the position as a senior leadership role, distinct from administrative or executive support functions.
Qualified and enthusiastic candidates are encouraged to submit their updated resumes to jobs@smile360ng.com, clearly indicating the job title in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years
