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Home Jobs Lagos Director of Sales and Marketing Operations

Director of Sales and Marketing Operations

Vatebra Limited  · ICT / Telecommunication

Full Time Lagos
Lagos
Deadline: 15 September 2026
Posted June 17, 2026

About the job

Drives sales and marketing initiatives in accordance with Vertebra’s strategic business development frameworks to sustainably expand the client portfolio and revenue streams.

We require prior experience in software sales and candidates must be based in Lagos.

Strategic responsibilities include defining and executing long-term organizational goals, aligning business strategies with market opportunities, and driving sustainable growth through innovation and operational excellence. Additionally, the role involves overseeing cross-functional initiatives, ensuring alignment with corporate objectives, and fostering a culture of continuous improvement. Key responsibilities encompass evaluating industry trends, anticipating challenges, and developing strategic plans to mitigate risks while capitalizing on emerging opportunities. The position requires a forward-thinking approach to decision-making, strong leadership in guiding teams toward achieving strategic milestones, and the ability to measure and communicate progress toward established targets.

Formulate a strategic plan to expand the portfolio, balancing financial objectives for the organization with enhanced customer satisfaction.

Foster and sustain enduring client partnerships while simultaneously expanding the network through the cultivation of new business relationships.

Drive business growth by cultivating innovative solutions tailored to customer needs and leveraging a deep understanding of market dynamics.

Devising and executing strategic plans for customer relationship management and communication initiatives is essential to this role. You will be responsible for creating and rolling out comprehensive frameworks that enhance customer interactions and ensure consistent, effective messaging across all touchpoints.

Gain insight into the key factors influencing customer decisions, including their strategies, objectives, and purchasing behaviors.

Monitor market conditions, costing structures, and emerging trends by cultivating industry relationships, conducting thorough research, and actively participating in relevant industry events and initiatives.

Develop and implement strategic initiatives aimed at engaging prospective customers while fostering lasting, productive business connections.

Compiles and submits regular marketing plans and reports to the Chief Marketing Officer, ensuring alignment with departmental sales targets to meet established objectives.

Oversee the daily activities and processes that ensure the organization’s operational efficiency and effectiveness. Manage workflows to align with strategic goals and maintain service quality standards. Monitor performance metrics and implement improvements to enhance productivity and reduce operational costs. Ensure compliance with relevant regulations and company policies while fostering a culture of accountability and continuous improvement. Collaborate with cross-functional teams to streamline operations and support organizational objectives.

Orchestrate the entire client proposal lifecycle, from initial development through to finalization of commercial and contractual terms, including delivery of compelling proposal presentations and adept contract negotiations.

Develop and implement comprehensive marketing strategies with the primary objective of achieving and surpassing predetermined revenue objectives.

Develop and implement strategic marketing initiatives aimed at engaging potential clients, actively pursuing leads, and driving successful conversions to sales.

Deliver dynamic presentations and product demonstrations to prospective clients, aligning with strategic growth goals to enhance product visibility and drive conversions.

Manage client relationships proficiently by participating in client meetings, acting as a liaison between clients and the technical team, and ensuring that all approved Service Level Agreements are fulfilled in accordance with established standards.

Provide support in the implementation of marketing initiatives, including campaigns, events, digital strategies, and public relations efforts.

Deliver immediate assistance to clients in accordance with contractual agreements to ensure swift resolution of their concerns.

Maintain precise and current customer records in adherence to company policies, ensuring the client database remains accurate and comprehensive.

Collaborate with the development team to prepare Service Level Agreements that align with business needs and ensure their implementation meets customer expectations.

Key metrics will be utilized to evaluate and track performance, ensuring alignment with organizational objectives and operational targets. These indicators will serve as measurable benchmarks to assess progress, productivity, and overall effectiveness in fulfilling role-specific duties and strategic goals. Regular monitoring and analysis of these KPIs will facilitate data-driven decision-making, continuous improvement initiatives, and the identification of opportunities for enhanced performance and efficiency.

We are responsible for achieving the revenue budget targets set for our department. This includes developing and implementing strategic plans to maximize sales opportunities and ensuring all team members are aligned with our financial objectives. Additionally, we monitor market trends and adjust our approaches as needed to maintain steady growth. Regular performance reviews and data analysis are conducted to identify areas for improvement and to refine our sales strategies. Collaboration with other departments is essential to ensure seamless execution of our revenue-generating initiatives.

We are seeking a dedicated professional to oversee client interactions and ensure exceptional customer satisfaction. The ideal candidate will excel in maintaining strong client relationships and addressing customer needs promptly and effectively. Responsibilities include fostering trust, resolving inquiries, and implementing strategies to enhance overall satisfaction and loyalty. Strong communication skills and a proactive approach are essential for success in this role.

We are seeking a professional dedicated to enhancing customer loyalty and expanding our client base through strategic initiatives. The ideal candidate will focus on implementing retention programs and converting new prospects into long-term customers, ensuring sustained business growth and satisfaction.

Dedicated to driving sustained financial growth, we seek a dynamic professional to spearhead revenue enhancement initiatives and optimize profitability. The ideal candidate must possess a proven track record of increasing revenue streams through strategic planning, market expansion, and customer acquisition. Responsibilities include identifying new business opportunities, negotiating high-value contracts, and implementing revenue-boosting strategies. Additionally, the role requires strong analytical skills to assess market trends, evaluate performance metrics, and refine pricing models for maximum impact. Collaboration with cross-functional teams and leadership is essential to align revenue objectives with broader organizational goals.

The expenditure associated with acquiring new customers and the speed at which the sales team responds to inquiries are critical metrics for evaluating performance and efficiency.

A bachelor’s degree in a relevant field, such as education, psychology, or a related discipline, is required. Additionally, a valid teaching certification or equivalent credential is necessary. Prior to teaching experience, preferably in an educational setting, is highly desirable. Familiarity with curriculum development, classroom management, and student assessment practices is essential. Strong communication and interpersonal skills are crucial for fostering a supportive learning environment.

A Bachelor’s degree in Computer Science, Computer Engineering, or Marketing, or alternatively, a Master’s degree in Marketing, is required. Additionally, a Master’s degree in Business Administration or another relevant field is highly preferred.

Holds a degree in a relevant field and possesses several years of hands-on experience in a related capacity. Demonstrates proficiency in industry-standard tools, methodologies, and best practices. Exhibits strong analytical, problem-solving, and communication abilities. Capable of working both independently and collaboratively within a team environment. Maintains a commitment to continuous learning and professional development to adapt to evolving industry standards and technological advancements.

Professional qualifications pertinent to the role must be obtained.

With a proven track record in the field, we seek a candidate who brings extensive hands-on experience to the role. The ideal professional will have a minimum of [X] years of relevant experience in [specific industry/function], demonstrating expertise in [key skills or areas of proficiency]. Additionally, familiarity with [specific tools, technologies, or methodologies] is required to excel in this position.

With a minimum of seven years of professional experience in a comparable position and sector, the ideal candidate will bring a wealth of practical expertise to the role.

We seek candidates who demonstrate proficiency in the following core competencies and meet the specified requirements. Ideal applicants will possess a strong background in [relevant skill or field], coupled with a proven ability to [specific skill or responsibility]. Essential qualifications include [specific degree, certification, or experience], along with [additional requirement, e.g., X years of industry experience]. The role demands expertise in [specific area], as well as a commitment to [core value or objective]. Additionally, applicants should exhibit exceptional [soft skill, e.g., communication, problem-solving], enabling them to thrive in [specific work environment or team dynamic].

We are seeking a highly skilled Functional/Technical professional to drive operational excellence and system optimization within our organization. The ideal candidate will possess a robust background in both functional and technical domains, enabling them to bridge the gap between business processes and technical implementations. Key responsibilities include analyzing workflows, identifying inefficiencies, and recommending data-driven solutions to enhance performance. Additionally, they will collaborate with cross-functional teams to ensure seamless integration of systems and processes, while also providing technical guidance to stakeholders. Proficiency in relevant software tools and methodologies is essential, alongside strong analytical and problem-solving abilities. The role demands meticulous attention to detail, excellent communication skills, and the capacity to translate complex technical concepts into actionable business insights.

Proven track record in driving revenue growth through consultative selling techniques and strategic client engagement. Strong capability to identify customer needs, articulate product value, and close high-value deals. Excellent communication skills with the ability to tailor messaging to diverse audiences. Experience in negotiating contracts and overcoming objections to achieve sales targets consistently.

Entrepreneurial mindset coupled with a proactive and solution-oriented approach.

Strategic and analytical thinking are essential qualities for this role, enabling the identification of key insights, the formulation of innovative solutions, and the evaluation of complex data to drive informed decision-making across the organization. Candidates must demonstrate a keen ability to assess multifaceted challenges, anticipate potential obstacles, and develop proactive strategies that align with long-term business objectives while balancing immediate operational needs. Additionally, the role requires a methodical approach to problem-solving, ensuring that decisions are grounded in thorough analysis, measurable outcomes, and adaptability to evolving circumstances.

Demonstrated ability to influence stakeholders and negotiate effectively is essential.

Demonstrates exceptional proficiency in both verbal and written communication, along with the ability to build and maintain positive working relationships with colleagues, clients, and stakeholders through active listening and clear articulation of ideas.

Dynamic professionals with a keen eye for originality and innovation are sought after to join our team. Candidates must demonstrate a robust portfolio showcasing diverse creative projects, including graphic design, multimedia content, and strategic branding initiatives. Proven expertise in industry-standard software such as Adobe Creative Suite is essential, along with strong conceptual thinking and the ability to translate abstract ideas into compelling visual narratives. Responsibilities include collaborating with cross-functional teams to develop cohesive design solutions, adhering to project timelines, and ensuring brand consistency across all deliverables. Exceptional communication skills and a collaborative mindset are required to thrive in this fast-paced environment.

Skilled in identifying and resolving complex issues efficiently, demonstrating strong analytical abilities and innovative thinking to develop effective solutions. Adept at troubleshooting technical or operational challenges, evaluating root causes, and implementing corrective actions to prevent recurrence. Capable of analyzing data, interpreting trends, and making informed decisions to optimize processes and enhance productivity. Proficient in applying structured methodologies, such as root cause analysis or the scientific method, to systematically address problems and ensure sustainable outcomes. Excels in collaborative environments, leveraging diverse perspectives to generate creative resolutions and drive continuous improvement.

We seek a highly motivated individual driven by clear objectives and measurable outcomes. You must possess a strong sense of purpose and the ability to align daily tasks with broader strategic goals. Demonstrated experience in setting and achieving targets is essential, as is the ability to work efficiently under pressure while maintaining high standards of performance.

We are seeking a highly motivated Behavioral Analyst to develop and implement intervention strategies that promote positive behavioral changes. The ideal candidate will have a minimum of three years of experience in behavioral analysis, strong observational and analytical skills, and proficiency in data-driven decision-making. Responsibilities include designing customized behavior support plans, conducting functional behavior assessments, and collaborating with multidisciplinary teams to ensure consistent implementation of strategies across settings. Additionally, the role requires the ability to interpret complex behavioral data, present findings to stakeholders, and maintain accurate documentation of all interventions and outcomes.

Responsibilities and accountability include overseeing key operational functions, ensuring adherence to established policies and procedures, and maintaining high standards of performance and compliance. This role requires meticulous attention to detail, strong problem-solving abilities, and the capacity to manage multiple priorities effectively. Accountability extends to delivering measurable results, reporting progress to stakeholders, and implementing corrective actions as needed to address deviations from goals. Additionally, the position demands proactive leadership, fostering collaboration across teams, and upholding organizational integrity in all actions.

We expect candidates to demonstrate a high level of professionalism in all interactions, maintaining a polished and courteous demeanor. Strong communication skills, both verbal and written, are essential to convey ideas clearly and effectively. The ability to handle sensitive information with discretion and integrity is critical. Additionally, we value individuals who exhibit a proactive approach to problem-solving and demonstrate reliability in meeting deadlines. Adaptability to changing priorities and a commitment to continuous improvement are also highly regarded in this role.

We seek an individual unafraid to challenge the status quo, embrace bold action, and drive meaningful change in pursuit of excellence. This role demands a steadfast commitment to ethical integrity, resilience in the face of adversity, and the capacity to inspire others through decisive leadership. Candidates must demonstrate a proven track record of navigating uncertainty with confidence, leveraging strategic foresight to mitigate risks and capitalize on opportunities. The ideal candidate will foster a culture of accountability, empowering teams to innovate while maintaining unwavering adherence to core values. Adaptability, emotional intelligence, and a relentless pursuit of growth are essential to thrive in this dynamic environment.

Boldness

We value a professional demeanor characterized by mutual respect and consideration for colleagues, clients, and stakeholders. Demonstrated ability to collaborate effectively within diverse teams, fostering an inclusive and supportive work environment. Essential traits include active listening, empathy, and the capacity to engage constructively in discussions while maintaining a positive and professional attitude.

Maintaining high ethical standards and demonstrating honesty in all actions are critical aspects of this role. Candidates must adhere to strict professional codes of conduct, ensuring transparency and reliability in every task performed. The position requires a commitment to truthfulness, even in challenging situations, and the ability to make principled decisions that uphold the organization’s reputation. Trustworthiness and consistency in behavior are essential to fostering a culture of integrity within the team and the broader workplace environment.

Passion

Results orientation

Excellence is a fundamental requirement for candidates seeking to join our organization. We seek individuals who demonstrate a strong commitment to achieving the highest standards in all aspects of their work. Applicants must possess exceptional analytical and problem-solving abilities, paired with outstanding communication and interpersonal skills. The ideal candidate will have a proven track record of delivering results in high-pressure environments, showcasing adaptability and resilience. Additionally, we value those who exhibit leadership qualities and a proactive approach to continuous improvement, ensuring sustained success within our dynamic team.

Experienced professionals with a strong track record in guiding teams toward achieving strategic objectives are encouraged to apply. This role requires the ability to inspire and motivate others, foster collaboration, and drive performance through clear communication and decisive action. Responsibilities include establishing vision and direction, allocating resources efficiently, and ensuring accountability at all levels. Candidates must demonstrate exceptional interpersonal skills, adaptability in dynamic environments, and a commitment to developing talent within the organization. A minimum of five years in a leadership capacity, along with a proven history of delivering measurable results, is essential.

Influence

Overseeing the implementation and adoption of change initiatives within the organization is a key responsibility. This role requires ensuring that transitions are communicated clearly, stakeholders are engaged, and processes are adjusted to support new directions. The position demands a proactive approach to identifying potential challenges, mitigating risks, and fostering a culture that embraces continuous improvement. Strong leadership, strategic planning, and effective collaboration are essential to drive successful change outcomes.

Analytical thinkers with a knack for resolving complex challenges are needed to diagnose issues, devise effective solutions, and implement corrective measures efficiently. Candidates should possess strong critical thinking skills, adaptability to dynamic situations, and the ability to work both independently and collaboratively to overcome obstacles. Proficiency in troubleshooting methodologies, data analysis, and root because identification is essential, along with clear communication to articulate solutions and recommendations to stakeholders. Experience in cross-functional problem-solving and a proactive approach to preventing future issues are highly valued.

Involves evaluating various options and selecting the most appropriate course of action based on available data and strategic objectives.

Orchestrating team dynamics and guiding colleagues toward shared objectives through effective leadership and persuasive communication are central to this role.

We are seeking a dynamic professional dedicated to driving groundbreaking advancements and fostering a culture of continuous improvement. The ideal candidate will champion transformative ideas, leverage cutting-edge methodologies, and implement solutions that redefine industry standards. Responsibilities include identifying emerging trends, collaborating with cross-functional teams to develop scalable strategies, and ensuring seamless integration of innovative processes. A proven track record of delivering measurable outcomes through creative problem-solving and a passion for pushing boundaries are essential. Proficiency in utilizing data-driven insights to guide decision-making and a commitment to cultivating an environment that encourages experimentation and learning are required.

Establishing a clear vision and strategic direction constitutes a core responsibility of this role, ensuring alignment with organizational objectives and long-term growth initiatives. This position requires the ability to inspire and guide teams toward achieving ambitious goals while fostering innovation and adaptability in a dynamic environment. Additionally, the individual must demonstrate strong leadership capabilities, strategic thinking, and the capacity to translate high-level objectives into actionable plans that drive sustainable success.

Proficiently comprehending and effectively maneuvering through the organizational structure are essential skills for this role. The position requires a thorough grasp of the company’s hierarchy, decision-making processes, and interdepartmental relationships to facilitate seamless collaboration and operational efficiency. Demonstrated ability to interpret and apply organizational policies, procedures, and communication channels is critical for achieving strategic objectives and fostering a cohesive work environment.

Maintains adherence to ethical standards and professional integrity in all aspects of work, ensuring compliance with relevant regulations and organizational policies. Demonstrates accountability, transparency, and fairness in decision-making processes while upholding confidentiality and respecting stakeholder rights. Addresses ethical concerns promptly and effectively, fostering a culture of trust and integrity within the organization.

Drive

Effective communication skills are essential for fostering collaboration and ensuring clarity in both internal and external interactions. The ability to articulate ideas concisely, listen actively, and adapt communication styles to diverse audiences is crucial. Strong interpersonal skills, including empathy and professionalism, facilitate productive relationships and conflict resolution. Additionally, proficiency in written communication, such as drafting emails, reports, and presentations, is required to convey information accurately and persuasively.

Fosters the professional growth and skill development of team members, providing mentorship, constructive feedback, and tailored learning opportunities to enhance individual and collective performance. Encourages a collaborative environment where knowledge sharing and continuous improvement are prioritized, empowering employees to achieve their full potential and contribute meaningfully to organizational success.

Developing and nurturing strong professional connections is essential to this role, requiring consistent engagement and mutual trust-building with stakeholders, clients, and team members to ensure long-term collaboration and success.

We kindly invite you to submit your application to careers@vatebra.com.

Qualifications

BA/BSc/HND

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