The position involves overseeing key operational tasks, ensuring alignment with organizational objectives while maintaining high standards of efficiency and productivity. Responsibilities include managing team performance, coordinating workflows, and implementing strategic initiatives to drive growth. The ideal candidate will possess a minimum of five years of relevant experience in a leadership role, along with strong analytical and problem-solving skills. Proficiency in industry-specific software and tools is required, along with excellent communication abilities to collaborate effectively with stakeholders. This role demands adaptability, a results-driven mindset, and a commitment to continuous improvement.
The Head of Growth oversees Gamma’s country deployment pipeline, streamlining lead generation into vehicle-ready captains at scale throughout Nigeria. This role implements Gamma’s comprehensive country deployment strategy through a multichannel acquisition framework, a unified conversion hub, and a training and onboarding infrastructure that spans all operational cities.
This senior commercial leadership position involves navigating a highly matrixed organizational structure. As Head of Growth, the role involves directing field agents, managing platform partnerships, overseeing OEM channels, and cultivating community referrals, while collaborating closely with key functions such as Marketing, Customer Success, Risk, and Operations. Ideal for a seasoned operator who excels in driving collective accountability and maximizing cross-functional synergies within a rapidly expanding business environment.
We are seeking a highly motivated professional to join our team, responsible for a diverse range of critical tasks and strategic initiatives. The ideal candidate will execute key duties, including project management, cross-functional collaboration, and process optimization to drive organizational efficiency. Additional responsibilities encompass stakeholder engagement, data analysis, and reporting to support informed decision-making. The role demands strong analytical skills, adaptability to evolving priorities, and a commitment to delivering measurable results in a fast-paced environment.
Orchestrating strategic alliances, cultivating high-impact partnerships, and optimizing channel distribution networks are core responsibilities of this role. The position demands a proven ability to analyze pipeline performance metrics, refine go-to-market strategies, and align collaborative initiatives with business objectives. Candidates must demonstrate expertise in developing multi-tiered partnership frameworks, negotiating mutually beneficial agreements, and leveraging data-driven insights to enhance revenue streams. Strong interpersonal skills are essential for engaging stakeholders, fostering cross-functional alignment, and driving scalable growth through innovative channel partnerships.
Oversee the consolidated lead pipeline for the entire country, serving as the sole point of accountability for this metric—encompassing all input channels, even those managed by affiliated departments.
Establish and oversee the country-specific channel strategy, encompassing field, partner, community, and digital platforms, while optimizing the mix to achieve optimal volume, quality, and cost-effectiveness.
Analyze conversion declines throughout the entire acquisition funnel and implement targeted interventions to ensure monthly deployment targets are consistently met.
Oversee channel performance in collaboration with peer teams to meet committed volumes, and spearhead recovery initiatives when targets are in jeopardy.
Develop and maintain strategic commercial partnerships with essential acquisition collaborators, such as ride-hailing services, delivery networks, and automotive dealerships or showroom operators.
Drive strategic co-marketing initiatives and dealer activation programs for Gamma’s entire vehicle lineup within the OEM channel.
We are seeking a skilled professional to oversee Conversion, Training, and Onboarding initiatives within our organization. This role requires a strong background in designing and implementing effective training programs, as well as developing strategies to enhance employee integration and conversion rates. The ideal candidate will be responsible for creating comprehensive onboarding plans, delivering engaging training sessions, and evaluating the success of conversion efforts. Proficiency in adult learning principles, instructional design, and change management is essential, along with excellent communication and interpersonal skills. Additionally, the ability to analyze data to measure program effectiveness and make data-driven improvements is highly desirable.
Oversee the country conversion engine, transforming qualified leads into signed, vehicle-ready customers efficiently and at scale.
We aim to enhance the conversion rate from qualified leads to signed customers by identifying and resolving drop-off points based on source and city.
Responsible for overseeing the Training and Onboarding initiatives across every urban location, ensuring optimal induction throughput, maintaining high standards of training quality, and minimizing the time-to-handover for new employees.
Ensure the delivery of captains who have completed comprehensive training, are fully onboarded, and are fully prepared with the necessary vehicle readiness at the handover stage, marking the customer’s transition into city-level operations.
Oversee the quality assurance process and analyze cohort outcomes to ensure optimal performance and continuous improvement.
Demonstrate ownership of lead quality by ensuring accountability for Growth, with performance measured through evaluation metrics, conversion rates, and early cohort outcomes.
Oversee the channel mix to ensure not only delivery of volume but also alignment with cohorts that meet underwritten performance expectations.
Collaborate with the Risk team to establish a feedback mechanism that links source-level lead quality with cohort outcomes, distinguishing between quality issues arising from the channel or source and those resulting from credit policy.
Drive the advancement of Growth’s position within the national discourse on cohort quality by presenting compelling source and channel evidence during high-level portfolio reviews.
Growth Analytics & Funnel Diagnostics involves leveraging data-driven methodologies to assess performance metrics and optimize conversion pathways. This role requires a deep understanding of key performance indicators (KPIs) and analytical frameworks to identify trends, uncover inefficiencies, and drive strategic decision-making. Responsibilities include designing and implementing tracking systems, conducting in-depth funnel analyses, and translating insights into actionable recommendations. Proficiency in analytics tools, statistical analysis, and data visualization is essential, along with strong problem-solving skills and a results-oriented mindset to enhance business growth and operational efficiency.
Oversee the nation’s growth dashboard, tracking pipeline metrics by source, conversion rates by stage, training efficiency, handover preparedness, and cohort quality follow-through.
Develop the analytics infrastructure that drives Growth’s strategic decisions, including funnel diagnostics, lead quality analysis by source, and insights from senior forum inputs.
Instrument source-level and channel-level data in real-time to facilitate immediate diagnosis, shifting away from end-of-month retrospective analysis.
Apply analytical rigor to high-level growth discussions, converting funnel metrics into actionable insights and strategic trade-offs.
We are seeking a dynamic leader to drive people management and organizational capability development. The successful candidate will be responsible for cultivating high-performing teams, fostering a culture of collaboration, and establishing robust functional frameworks. Key duties include strategizing workforce planning, implementing talent development programs, and ensuring alignment between team objectives and broader business goals. Additionally, the role demands expertise in performance management, change leadership, and the ability to build scalable processes that enhance operational efficiency. Ideal candidates will possess strong interpersonal skills, a strategic mindset, and a proven track record in leading organizational transformations.
Develop and guide a high-performing senior Growth team, encompassing acquisition, conversion, training and onboarding, partnerships, and analytics, while establishing benchmarks for excellence in talent acquisition, performance standards, and operational accountability across the organization.
Foster a culture characterized by transparency, data-informed decision-making, and ownership of collective results, prioritizing unified outcomes over siloed excuses—where cross-functional teams collaborate as allies rather than barriers to be circumvented.
As a respected peer among other country heads, you will lead forums, facilitate balanced trade-offs, and apply rigorous judgment to high-level strategic decisions.
At the Country Manager and senior leadership levels, represent Growth by converting funnel insights into strategic guidance and defining the company’s growth direction.
Requirements
A master’s degree in Business Administration, Marketing, Economics, or a related discipline is required.
Over a decade of hands-on commercial leadership is required, with a minimum of five years in a senior position overseeing multichannel customer acquisition at scale. Preference will be given to candidates with experience in gig economy platforms, mobility services, fintech, asset finance, ride-hailing, last-mile logistics, or large-scale distribution within African markets.
Proven expertise in establishing and managing multichannel acquisition operations, encompassing field, partner, referral, and digital channels.
Individuals must have hands-on experience working within a matrix organizational framework spanning multiple geographic locations, with implementation led by regional leaders rather than direct supervisory oversight.
Extensive track record in overseeing senior functional managers, encompassing responsibilities such as recruitment, mentoring, professional growth initiatives, and, when required, making strategic personnel changes.
Demonstrated capability to achieve collective objectives while relying on contributions from peer functions, and to effectively govern these relationships through formal agreements and established channels.
Applicants with a proven track record in collaborating with OEM and platform partners within commercial channel ecosystems will be given preference.
Preferred experience includes building new commercial functions from the ground up.
Proficient communication abilities, both written and verbal, are essential for effectively conveying information and collaborating with team members. Strong problem-solving capabilities enable quick resolution of issues and informed decision-making. Proficiency in relevant software applications, such as Microsoft Office Suite or industry-specific tools, is required to perform tasks efficiently. A keen attention to detail ensures accuracy in work and adherence to established protocols. The ability to work independently while managing multiple priorities demonstrates strong organizational and time management skills. Collaborative teamwork fosters a productive work environment and supports collective goal achievement.
Demonstrated proficiency in acquiring customers through multiple channels, with the ability to strategically balance volume, quality, and cost across field, partner, community, and digital platforms.
Proficient in funnel and data management, with a sharp ability to analyze conversion metrics critically and identify potential drop-offs in advance, ensuring targets are consistently met.
Facilitates leadership of peer functions and senior forums by applying structured judgment, leveraging influence rather than formal authority to drive outcomes.
Comfortable being measured on a number whose inputs are partly outside direct control.
Demonstrates sound judgment in balancing quality and volume, firmly upholding the principle of declining growth opportunities when they could compromise the integrity of downstream cohorts.
Skilled in facilitating challenging discussions while ensuring colleagues, collaborators, and team members meet expectations in a clear, professional, and respectful manner.
Demonstrates structured thinking and writing skills, with a keen aptitude for distilling intricate commercial trade-offs into concise, compelling, and logically sound decisions.
Candidates are encouraged to submit their applications through the designated application method. This structured approach ensures that all necessary information is received and processed efficiently. The method of application may vary depending on the position and the organization’s current hiring practices. To determine the exact procedure, applicants should carefully review the job posting or contact the hiring department for clarification. Following the specified method is crucial to ensure that applications are considered for review.
To submit your application, please utilize the provided link(s) directly on the company’s official website.
Qualifications
MBA/MSc/MA
Experience Required
10 years
