Crafts a dynamic professional summary highlighting the essential duties and qualifications associated with the position, ensuring all key responsibilities and requirements are clearly outlined.
The Head of Administration serves as a key senior leader tasked with ensuring the seamless daily functioning of the College by leading and coordinating all administrative departments, such as examinations, finance, human resources, IT, facilities management, and general office administration.
Oversee and execute core responsibilities integral to the role, including [list specific responsibilities here]. Ensure adherence to established protocols while maintaining a high standard of accuracy and efficiency in all assigned tasks. Collaborate cross-functionally to align objectives and drive project milestones forward. Analyze performance metrics to identify trends, address inefficiencies, and implement data-driven solutions. Provide regular updates to stakeholders, summarizing progress, challenges, and strategic recommendations. Stay current with industry best practices and regulatory requirements to uphold compliance and operational excellence. Foster a culture of continuous improvement through proactive problem-solving and professional development initiatives.
Provide strong leadership and direction to all departments, ensuring alignment with the College’s strategic goals, governance policies, and operational priorities across all participating countries.
Provide administrative and operational support to governance entities such as the Council, Executive Committee, and other mandated statutory bodies by compiling institutional reports, overseeing board documentation, and facilitating prompt implementation of decisions and resolutions.
Oversee the full spectrum of human resource operations—spanning workforce planning, talent acquisition, new hire integration, performance evaluations, employee well-being initiatives, disciplinary procedures, and career growth programs—while ensuring adherence to relevant labor legislation and institutional policies.
To craft, deploy, review, and oversee institutional policies, systems, and standard operating procedures with the goal of enhancing efficiency, ensuring uniformity, and maintaining high-quality service delivery across all offices and chapters.
Responsible for managing financial functions such as developing and overseeing budgets, ensuring procurement activities adhere to guidelines, maintaining strict control over expenditures, preparing accurate financial reports, and guaranteeing compliance with all relevant statutory regulations.
Facilitate seamless communication, coordination, and collaboration both internally and externally among departments, country offices, and key stakeholders.
Direct the strategic planning, coordination, and implementation of College events, meetings, Council sessions, and professional examinations, maintaining compliance with established standards, deadlines, and logistical specifications.
Responsible for protecting College assets and administering facilities management, encompassing IT infrastructure, office systems, and the security of both physical and digital institutional resources.
Leverage digital tools, artificial intelligence solutions, and technology-enabled systems to spearhead the modernization of administrative functions, optimize data management processes, strengthen reporting capabilities, and facilitate informed institutional decision-making.
Ensure compliance with all applicable national and regional regulatory and legal obligations through ongoing monitoring and assessment.
Acting as the primary point of contact between the Secretariat and the Secretary-General for operational affairs, you will facilitate prompt escalations, maintain precise reporting standards, and oversee the seamless day-to-day administration of the College.
*Requires a bachelor’s degree in a relevant field or equivalent professional experience.* *Demonstrated proficiency in [specific skill or tool] is essential, along with strong analytical and problem-solving abilities.* *Excellent communication and interpersonal skills are necessary for collaborating with cross-functional teams and stakeholders.* *Prior experience in [industry or function] or a related role is preferred.* *Must possess the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.*
A master’s degree in Public Administration, Management, Business Administration, Education, or a related discipline is required. Professional certifications in Human Resources, Project Management, or Governance are advantageous.
With at least 12 years of progressively responsible experience in senior administrative or managerial capacities—ideally within a professional association, academic institution, or international organization—you will bring a proven track record of leadership and operational excellence to this role.
Demonstrates strong leadership capabilities through a history of successfully directing varied, cross-functional teams spanning multiple geographic locations or regulatory environments.
Proven expertise in financial management, organizational leadership, and effective communication, coupled with a strong background in budget planning, procurement oversight, and strategic resource allocation.
Demonstrates a solid grasp of corporate governance principles, regulatory compliance frameworks, and the development and execution of institutional policies.
Skilled in facilitating or contributing to strategic planning initiatives, managing institutional change effectively, and enhancing operational processes for improved performance.
Proficiency in contemporary office and administrative software, particularly enterprise management systems, is essential. A solid understanding of artificial intelligence tools and their practical implementation in administrative functions, document handling, reporting, and institutional communication is also required.
Proficiency in collaborating with or within multi-country or regional entities, particularly those with operational and cultural insights into the West African sub-region, would be highly beneficial.
Proficiency in French and/or Portuguese is considered a valuable asset for this position.
Qualifications
MBA/MSc/MA
Experience Required
12 years
