Job Summary
We invite applications for the position of Social Media & Digital Marketing Officer, a role focused on enhancing our digital footprint and driving high-quality leads via platforms such as Facebook, Instagram, TikTok, and WhatsApp. The successful applicant must demonstrate a strong grasp of online consumer behavior within the Nigerian market and possess the ability to translate social media interactions into tangible sales outcomes.
Oversee and execute a wide range of critical tasks, ensuring each is completed with precision and efficiency. Manage and coordinate project activities to meet established deadlines and objectives, while maintaining high standards of quality. Collaborate closely with cross-functional teams to align efforts and drive collective success. Develop and implement strategic initiatives to enhance operational effectiveness and achieve organizational goals. Monitor progress through detailed tracking and reporting, identifying areas for improvement and implementing corrective actions as needed. Serve as a key liaison between departments to facilitate seamless communication and workflow. Ensure compliance with company policies, industry regulations, and best practices at all times. Provide mentorship and guidance to team members to foster professional growth and development.
Oversee and maintain the company’s social media platforms to ensure consistent branding, engagement, and growth across all relevant channels. Develop and implement strategic content plans aligned with marketing objectives, including posting schedules, multimedia creation, and interactive campaigns. Monitor performance metrics, analyze audience insights, and adjust strategies to optimize reach, engagement, and conversion rates. Collaborate with cross-functional teams, such as marketing, design, and customer service, to align messaging and enhance overall brand presence. Stay updated on industry trends, platform algorithm changes, and best practices to ensure the company remains competitive in the digital landscape.
Develop compelling product content and promotional materials to share with audiences, ensuring high engagement and effective communication of key features and benefits.
Address customer inquiries promptly while cultivating potential leads through strategic engagement and follow-up processes.
Transform online visitors into qualified leads for the sales department through targeted engagement strategies.
Demonstrate consistent engagement with prospects through social media and WhatsApp channels on a daily basis.
Monitor and evaluate the effectiveness of published content, then compile and submit detailed weekly performance reports.
Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Equivalent work experience may be considered in lieu of a degree.
Technical Skills: Proficiency in Python, Java, or C++. Experience with databases such as SQL or NoSQL. Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
Other Requirements: Excellent problem-solving skills and attention to detail. Ability to work independently and collaboratively in a team environment. Strong communication skills, both written and verbal.
Responsibilities: Design, develop, and maintain software applications. Collaborate with cross-functional teams to gather requirements and deliver solutions. Troubleshoot and resolve technical issues. Write clean, efficient, and well-documented code. Participate in code reviews and contribute to best practices. Ensure software security and compliance with industry standards. Assist in the deployment and monitoring of applications. Stay updated with emerging technologies and industry trends.
Experienced in overseeing and maintaining various pages, ensuring content accuracy, consistency, and timely updates. Skilled in coordinating with cross-functional teams to align page objectives with broader organizational goals. Adept at analyzing performance metrics to refine strategies and enhance user engagement. Familiar with content management systems and best practices for digital content optimization.
Comprehensive communication abilities and a dedication to fostering meaningful customer relationships are essential.
Proven capability in cultivating leads and transforming inquiries into viable sales prospects.
A familiarity with content creation tools, such as Canva, is preferred.
Proficiency in digital marketing or sales is beneficial.
Professionals should reside within reasonable proximity to Jericho and its surrounding areas to facilitate timely commute to the workplace.
Competitive benefits include comprehensive medical, dental, and vision coverage, paired with a robust retirement savings plan featuring company-matched contributions. Employees enjoy paid time off, flexible work arrangements, and professional development opportunities to support career advancement. Additional perks encompass wellness programs, employee assistance initiatives, and generous parental leave policies.
We offer a competitive fixed monthly remuneration as part of a comprehensive compensation package. Your base income will be processed on a consistent monthly basis, ensuring reliable financial planning. This foundational salary reflects your qualifications, experience, and the scope of your role within the organization.
Compensation includes a performance-based bonus, determined by the volume of lead generation and the conversion rates achieved.
Commission earnings are provided for each transaction that successfully converts, based on predetermined terms and performance metrics.
Relish a complimentary lunch daily as part of your workplace benefits package.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
