Confidence Bank is actively seeking a Deposit Mobilization Agent to enhance target sales performance and expand the bank’s liability portfolio. The role involves acquiring new retail and SME depositors, nurturing existing customer relationships, and fostering a savings-driven culture to ensure sufficient liquidity for micro-loan disbursements.
You will play a pivotal role in growing our deposit base by acquiring new clients, maintaining strong relationships, and implementing strategic deposit initiatives. This position suits professionals with a robust background in financial services and demonstrated success in client relationship management or deposit mobilization.
Oversee and execute the full range of duties associated with the position, including but not limited to strategic planning, resource allocation, and performance evaluation. Ensure all operational activities align with organizational objectives while maintaining compliance with industry regulations and internal policies. Collaborate with cross-functional teams to streamline processes, enhance productivity, and drive continuous improvement initiatives. Develop and implement policies, procedures, and best practices to optimize workflow efficiency and support long-term business growth. Monitor key performance indicators (KPIs) to assess progress, identify areas for enhancement, and implement corrective measures as needed. Serve as a liaison between senior leadership and departmental teams to facilitate clear communication, alignment of goals, and decision-making support. Lead project management efforts, including budget oversight, timeline adherence, and stakeholder engagement, to ensure successful project delivery. Foster a culture of accountability, innovation, and professional development among team members to cultivate high-performing and motivated staff.
Identify and acquire new retail clients, MSMEs, cooperatives, and high-net-worth individuals through proactive field visits and strategic networking initiatives.
Prospect and promote savings accounts, checking accounts, and fixed-term deposit products to ensure monthly sales objectives are consistently achieved.
Act as the main liaison for depositors, guaranteeing the preservation of funds until they reach maturity.
Educate individuals without access to banking services or those with limited banking options about the advantages and safety of utilizing formal micro-banking solutions.
Ensure full compliance with Know Your Customer (KYC) regulatory requirements throughout the onboarding process.
Monitor sales performance metrics such as lead generation, conversion rates, and deposit volumes, and prepare comprehensive daily or weekly reports for submission to the Spline Manager.
We are seeking a highly organized and detail-oriented professional who possesses exceptional time management skills, with the ability to prioritize tasks efficiently in a fast-paced environment. The ideal candidate should have a minimum of three years of experience in a similar role, demonstrating proficiency in managing multiple projects simultaneously while maintaining high accuracy and attention to detail. Strong written and verbal communication skills are essential, along with the capacity to collaborate effectively with cross-functional teams. Proficiency in industry-standard software, such as Microsoft Office Suite, including advanced Excel skills, is required. Additionally, candidates must exhibit problem-solving abilities and a proactive approach to identifying and resolving issues before they escalate. A bachelor’s degree in a relevant field is preferred, though equivalent experience may be considered.
A bachelor’s degree or Higher National Diploma (HND) in Business Administration, Marketing, Economics, or a related discipline is required.
Seeking candidates with 1 to 3 years of demonstrated expertise in marketing, sales, or relationship management within a microfinance bank, fintech, or commercial banking setting.
Exceptional abilities in conveying ideas clearly, influencing stakeholders, and reaching mutually beneficial agreements are essential.
Possesses a deep understanding of the local SME ecosystem and established relationships with regional trade associations and cooperatives.
Female candidates possessing the relevant qualifications are strongly encouraged to apply for this role.
We offer a comprehensive benefits package designed to support your overall well-being and professional growth. This includes competitive health insurance options, a generous retirement savings plan with company matching contributions, and paid time off to ensure a healthy work-life balance. Additionally, we provide opportunities for professional development through training programs and tuition reimbursement, as well as employee discounts and wellness initiatives to promote a healthy lifestyle.
A base salary commensurate with industry standards, complemented by a highly competitive commission plan, is offered.
A collaborative team environment and well-defined pathways for professional growth are provided.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
