A Relationship Manager is responsible for overseeing a designated portfolio of Commercial Banking clients, who must meet specific annual turnover thresholds—N2 billion for Tier 2 and N5 billion for Tier 1 companies. The role requires the RM to strategically align and leverage Stannic ITC and Standard Bank Group offerings, ensuring seamless integration of products, services, and resources to enhance client value and drive mutual profitability.
A bachelor’s degree in a relevant field, such as finance, accounting, or business administration, is required for this position. Applicants must possess at least three years of professional experience in a related role, demonstrating proficiency in financial analysis and reporting. Strong analytical skills, attention to detail, and the ability to work independently are essential. Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with enterprise resource planning (ERP) systems are also necessary. Candidates should exhibit excellent communication and interpersonal skills to collaborate effectively with cross-functional teams. Prior experience in budgeting and forecasting is highly preferred.
A bachelor’s degree in any academic discipline is required.
With a minimum of one to two years of hands-on experience in relationship management within the corporate banking sector, the ideal candidate will bring a proven track record of fostering client relationships and driving business growth.
Professional candidates must possess a minimum of one to two years of experience in relationship management within the financial sector.
With a minimum of seven to ten years of experience in relationship management within a commercial banking environment, candidates should possess a proven track record in this field.
Seasoned professionals with proven expertise in sales and customer relationship management are sought to enhance profitability and foster long-term client connections. Candidates should demonstrate a track record of successfully driving revenue growth and cultivating strategic partnerships to support business objectives.
Demonstrates strong behavioral competencies including adaptability, collaboration, and problem-solving, with a focus on achieving results. Exhibits excellent communication skills, both verbal and written, and maintains a high level of professionalism in all interactions. Shows resilience and a proactive approach to challenges, ensuring efficient task execution. Embraces a customer-centric mindset, prioritizing service excellence and stakeholder satisfaction. Demonstrates integrity, accountability, and ethical decision-making in all professional engagements.
You will be responsible for conceptualizing and developing innovative ideas, ensuring they align with strategic objectives and market demands. This role requires a creative mindset, the ability to think outside conventional boundaries, and strong analytical skills to assess feasibility and potential impact. You will collaborate with cross-functional teams to refine concepts, conduct thorough research, and present your ideas in a clear, compelling manner to stakeholders. Additionally, you must stay informed about industry trends, emerging technologies, and competitive landscapes to drive continuous innovation and maintain a competitive edge.
Responsible for conducting thorough evaluations of information to ensure accuracy, relevance, and integrity, meticulously reviewing data sources, identifying inconsistencies, and verifying facts through cross-referencing and validation processes. Analyzes complex datasets to extract key insights, assesses credibility of sources, and maintains strict adherence to confidentiality and data protection protocols. Requires strong analytical skills, attention to detail, and the ability to interpret and present findings clearly. Proficiency in data analysis tools and research methodologies is essential.
Thinking Positively
Taking Action
Driving initiatives to capitalize on emerging prospects and market trends presents a pivotal responsibility. This role demands proactive identification and assessment of opportunities to enhance business growth and competitive positioning. A thorough understanding of industry dynamics and strategic foresight are essential to effectively leverage these openings. Candidates must demonstrate analytical acumen and adaptability to navigate evolving business landscapes, ensuring alignment with organizational objectives.
Proficient in technical competencies encompassing a comprehensive understanding of engineering principles, advanced problem-solving methodologies, and proficient utilization of specialized software tools and equipment. Demonstrated expertise in applying technical knowledge to analyze complex systems, identify inefficiencies, and implement effective solutions to enhance operational performance. Strong analytical skills to interpret technical data, assess project requirements, and ensure adherence to industry standards and regulatory guidelines. Capable of collaborating with cross-functional teams to integrate technical solutions, optimize workflows, and drive continuous improvement initiatives. Familiarity with emerging technologies and industry trends to support innovation and maintain a competitive edge in dynamic work environments.
We seek a professional with a deep commitment to comprehending customer needs and behaviors, aiming to inform strategic decisions. This role involves analyzing customer data, feedback, and market trends to identify key insights that guide product development, marketing strategies, and overall business growth. Strong analytical skills and proficiency in data interpretation are essential, along with excellent communication abilities to present findings to stakeholders. A background in market research, consumer psychology, or related fields is preferred, and experience with data visualization tools is highly advantageous.
We require a thorough understanding of our products, including features, benefits, and applications, to effectively communicate their value to customers and address inquiries. Candidates should be familiar with industry trends, competitive offerings, and how our solutions meet market demands. The ideal applicant will demonstrate expertise in product specifications, troubleshooting common issues, and guiding customers toward the most suitable options based on their needs. Strong analytical skills are essential to evaluate product performance and identify opportunities for improvement or upselling. Additionally, the role involves collaborating with cross-functional teams to ensure accurate product information is shared across departments.
Ensure applications and submissions are thoroughly reviewed and verified for completeness and accuracy before proceeding with further processing.
The position involves conducting thorough customer acceptance evaluations and facilitating comprehensive reviews to ensure satisfaction and adherence to established standards. Responsibilities include assessing customer requirements, verifying deliverables meet specifications, and addressing any discrepancies through effective communication and problem resolution. Additionally, the role entails documenting feedback, tracking resolution progress, and collaborating with cross-functional teams to enhance service quality and customer experience. Strong attention to detail, analytical skills, and proficiency in customer relationship management are essential for success in this role.
We develop and maintain systems integral to product lifecycle management, ensuring seamless integration of data across various departments. This role requires expertise in system architecture and a deep understanding of product data flows, including specifications, configurations, and lifecycle stages. Responsibilities include designing scalable solutions, optimizing system performance, and collaborating with cross-functional teams to align technology with business objectives. Proficiency in relevant programming languages, database management, and industry-standard tools is essential, along with strong problem-solving skills to address complex technical challenges.
Qualifications
BA/BSc/HND
