Job Summary
The Chief of Staff serves as the Group CEO’s strategic ally and primary execution leader, tasked with converting the CEO’s vision, key priorities, and organizational objectives into measurable outcomes across the company.
Serving as a direct extension of the CEO, the position fosters cross-functional collaboration, maintains executive accountability, oversees strategic project implementation, and ensures consistent performance management across all business units.
This role guarantees that critical initiatives are executed efficiently, organizational objectives stay aligned with priorities, and the CEO is equipped to concentrate on expanding the business, fostering innovation, and providing strategic leadership.
Orchestrate primary duties encompassing a range of critical tasks integral to daily operations, driving efficiency and alignment with organizational objectives. Demonstrate expertise in executing specialized functions while maintaining meticulous attention to detail and adherence to established protocols. Facilitate seamless collaboration across departments to ensure cohesive workflows and timely delivery of results. Uphold high standards of performance through proactive problem-solving and continuous process improvement initiatives.
Strategic Implementation: Develop and execute comprehensive plans to align organizational objectives with operational activities, ensuring measurable progress toward long-term goals. This role involves translating high-level strategies into actionable initiatives, monitoring performance metrics, and adjusting tactics as needed to maintain competitive advantage. Requires a results-driven mindset, strong analytical abilities, and proficiency in data-driven decision-making to optimize resource allocation and drive sustainable growth.
Transform CEO priorities into concrete, executable strategies and defined deliverables.
Execute strategic initiatives comprehensively across every business unit.
Oversee the execution of decisions made by senior leadership to ensure alignment with strategic objectives and organizational goals.
Oversee and administer the Group’s strategic project portfolio to ensure alignment with organizational objectives and maximize overall efficiency.
Monitor and oversee the progress of business transformation projects, ensuring all escalation points are identified and addressed promptly.
Guarantee that strategic initiatives are executed according to the planned timeline and scope.
Governance of the executive team encompasses strategic oversight, ensuring alignment with organizational objectives, and maintaining accountability across all leadership functions. This involves establishing robust governance frameworks, monitoring performance metrics, and fostering transparency in decision-making processes. Additionally, the role requires collaboration with stakeholders to uphold corporate governance standards, mitigate risks, and drive sustainable growth initiatives. Strong leadership, ethical judgment, and a deep understanding of regulatory compliance are essential for effective executive governance.
Facilitate the scheduling and organization of meetings for the Executive Leadership Team.
Draft comprehensive agendas, formal reports, and concise briefing documents for executive leadership. Compile and present essential information to support informed decision-making processes.
Maintain up-to-date records of decision logs and executive action trackers.
Oversee the fulfillment of commitments made by executives, ensuring all agreed-upon actions are carried out promptly and accurately.
Proactively identify, communicate, and address any potential risks, delays, or gaps in implementation to ensure timely resolution.
Maintain accountability for actions that have been agreed upon across all departments.
Oversee performance management processes to ensure alignment with organizational goals, fostering continuous improvement and accountability across teams. Develop and implement performance metrics, conduct regular evaluations, and provide constructive feedback to drive employee engagement and productivity. Collaborate with leadership to establish clear performance expectations, track progress, and address performance gaps through targeted development initiatives. Utilize data-driven insights to refine performance strategies and enhance overall workforce effectiveness.
Design and oversee executive dashboards, ensuring they remain accurate, up-to-date, and visually effective to support strategic decision-making processes.
Monitor progress toward organizational key performance indicators and strategic goals to ensure alignment with established targets.
Evaluate patterns in business performance to identify key trends and insights.
Facilitate the preparation and execution of quarterly and annual business reviews to evaluate performance, identify trends, and align strategies with organizational objectives.
Compiling and presenting performance reports tailored for the CEO’s review will be part of your responsibilities.
Facilitate accountability by conducting performance evaluations grounded in data-driven insights and measurable outcomes.
Leading the CEO’s Office, you will be responsible for driving strategic initiatives, ensuring alignment with the organization’s vision, and overseeing high-level operational coordination. This role demands exceptional leadership capabilities, strong decision-making skills, and the ability to manage complex stakeholder relationships across all levels of the company. You will collaborate closely with the CEO to implement executive directives, optimize processes, and maintain a high-performance culture. Additionally, you will serve as a key advisor, providing insightful recommendations to support the CEO’s goals and enhance overall organizational effectiveness.
Spearhead the Office of the CEO, transforming it into a high-efficiency execution powerhouse.
Oversee the strategic agenda and priorities established by the CEO, ensuring alignment with organizational objectives and driving executive-level initiatives forward with precision and efficiency.
Safeguard the CEO’s focus by carefully screening and ranking issues to determine their importance.
Facilitate high-level correspondence and cultivate relationships with key stakeholders to ensure alignment and transparency in organizational communications.
Craft high-impact strategic presentations, board papers, and concise briefing notes to support decision-making processes.
Cultivate and maintain strong professional connections with key stakeholders both within and outside the organization, including executives and external partners.
Spearheading business transformation initiatives to drive sustainable growth and enhance operational efficiency, ensuring alignment with strategic objectives and fostering innovation across the organization.
Spearhead and oversee a diverse portfolio of strategic initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. Track progress, evaluate performance metrics, and provide actionable insights to senior leadership to facilitate informed decision-making and continuous improvement. Collaborate cross-functionally with teams to execute high-priority projects, mitigate risks, and optimize resource allocation for maximum efficiency and long-term value creation.
We seek a dynamic professional to spearhead the development and maintenance of high-level strategic partnerships that drive mutually beneficial growth. The ideal candidate will cultivate relationships with key industry stakeholders, negotiate and finalize agreements, and ensure alignment with organizational objectives. Responsibilities include identifying new partnership opportunities, conducting due diligence, and assessing potential partners’ strategic fit. Additionally, the role requires tracking partnership performance, providing regular updates to leadership, and fostering long-term collaborations that enhance market presence and revenue streams. A proven track record in partnership management, strong negotiation skills, and the ability to influence cross-functional teams are essential. Proficiency in CRM tools and data analytics is advantageous for monitoring and optimizing partnership outcomes.
We implement and oversee continuous improvement programs designed to enhance operational efficiency, product quality, and overall performance. These initiatives involve analyzing processes, identifying inefficiencies, and developing data-driven solutions to streamline workflows and eliminate waste. Key responsibilities include leading cross-functional teams, facilitating Kaiden events, and monitoring key performance indicators to ensure measurable progress. Candidates should possess strong analytical skills, experience with Lean or Six Sigma methodologies, and the ability to influence stakeholders at all levels. A bachelor’s degree in a relevant field, such as engineering or business administration, is required, along with a proven track record of driving successful improvement projects.
We are seeking dynamic professionals to identify and pursue new business development opportunities, driving growth and expanding market presence. The ideal candidate will possess a proven track record in securing new clients, cultivating strategic partnerships, and exploring innovative revenue streams. Responsibilities include conducting market research to assess industry trends, assessing potential partnerships, and negotiating deals to capitalize on emerging opportunities. Strong analytical skills, exceptional communication abilities, and a results-driven mindset are essential for success in this role. Proficiency in CRM systems and a deep understanding of sales strategies are required.
We are seeking a seasoned professional to manage and oversee relocation and infrastructure projects with precision and efficiency. The ideal candidate will possess a proven track record of successfully coordinating complex projects, ensuring minimal disruption to operations while maintaining high standards of quality and safety. Responsibilities include planning, executing, and monitoring project timelines, budgets, and resources, as well as collaborating with cross-functional teams to align project goals with organizational objectives. The role demands strong leadership, exceptional organizational skills, and the ability to navigate logistical challenges in dynamic environments.
Seeking candidates with relevant background in the specified field is essential. Applicants must possess prior knowledge or hands-on practice in related tasks to qualify. A minimum duration of professional engagement in comparable roles is mandatory for consideration.
A minimum of eight to fifteen years of continuous, hands-on professional growth and expertise is required.
With a minimum of five years of progressive leadership experience in senior roles, including strategy, operations, consulting, project management, or as a Chief of Staff, you bring a wealth of expertise to this position.
Proven track record collaborating with C-suite executives, including CEOs, founders, managing directors, and other senior leadership teams.
Successfully spearheaded cross-functional initiatives and business transformation projects, achieving measurable outcomes.
Demonstrates a strong capacity to effectively prioritize and execute multiple tasks within a high-velocity work setting.
Experienced in designing, implementing, and tracking Key Performance Indicators (KPIs), creating and maintaining dashboards, as well as conducting executive performance evaluations.
Preferred:
Individuals with backgrounds in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations are encouraged to apply.
Proven track record in scaling organizations and leading growth-focused initiatives with strategic precision and operational excellence.
You will gain experience in corporate governance frameworks and prepare executive board reporting materials.
Others:
The Chief of Staff will serve as the pivotal leader entrusted with the critical responsibility of preventing any vital initiatives from slipping through the cracks while ensuring the organization reliably transforms strategic vision into tangible outcomes.
This description delineates the position as a genuine executive leadership role, distinct from an executive assistant or administrative support function.
Qualified applicants are encouraged to submit their most current resume via email to jobs@smile360ng.com, with the job title clearly stated in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years