Job Summary
The Chief of Staff serves as the Chief Executive Officer’s key strategic ally and operational champion, tasked with transforming the CEO’s vision, key priorities, and overarching business objectives into tangible outcomes throughout the organization.
Serving as a direct extension of the CEO, this position ensures cohesive cross-functional coordination, upholds executive responsibility, oversees the execution of key strategic initiatives, and manages performance metrics across every business unit.
The role guarantees successful execution of critical initiatives, maintains alignment with organizational priorities, and enables the CEO to concentrate on growth, innovation, and strategic leadership.
Oversee the primary duties assigned to this role, which include leading key initiatives, managing critical projects, and ensuring adherence to organizational objectives. This position requires the ability to analyze complex data, develop strategic solutions, and implement policies that drive efficiency and growth. The successful candidate will collaborate with cross-functional teams, mentor junior staff, and maintain high standards of operational excellence. Additionally, they will be responsible for tracking performance metrics, identifying areas for improvement, and presenting actionable insights to senior leadership. Strong leadership, problem-solving skills, and a results-driven mindset are essential for success in this position.
Strategic Execution involves translating high-level business objectives into actionable plans and ensuring their effective implementation across the organization. This role requires a keen ability to align resources, monitor progress, and adapt strategies as needed to drive measurable outcomes. Key responsibilities include identifying performance gaps, recommending corrective actions, and fostering collaboration among teams to achieve long-term goals. The ideal candidate must demonstrate strong analytical skills, leadership acumen, and a results-driven mindset to optimize operational efficiency and sustain competitive advantage.
Formulate achievable strategies and tangible outcomes aligned with the CEO’s key priorities.
Execute strategic initiatives comprehensively across every business unit to ensure alignment with organizational objectives.
Oversee the execution of decisions made by senior leadership, ensuring alignment with strategic objectives and organizational policies.
Oversee and administer the strategic project portfolio for the Group to ensure alignment with organizational objectives and efficient resource utilization.
Monitor and oversee the progression of business transformation projects, ensuring that key milestones and escalation triggers are clearly identified and addressed.
Develop and maintain alignment of strategic initiatives with established timelines and predefined parameters to ensure timely and effective execution.
Overseeing executive governance entails establishing and maintaining robust frameworks to ensure organizational alignment with strategic objectives and regulatory compliance. This role involves defining governance policies, overseeing their implementation, and evaluating their effectiveness to mitigate risks and enhance decision-making processes. Collaboration with senior leadership is essential to integrate governance best practices while fostering transparency and accountability throughout the organization. Additionally, the position requires continuous monitoring of governance performance to address emerging challenges and sustain long-term organizational integrity.
Schedule and lead Executive Leadership Team meetings to ensure alignment and decision-making efficiency.
Compile and finalize executive-level agendas, reports, and supporting documentation for leadership review and strategic decision-making purposes.
Responsibilities include the upkeep and management of decision logs as well as executive action trackers.
Oversee the fulfillment of executive commitments to ensure timely and accurate progress.
Proactively identify and escalate risks, potential delays, and gaps in implementation to ensure timely resolution and mitigation.
Facilitate the establishment of clear accountability measures to ensure adherence to agreed-upon actions across all relevant departments.
Overseeing performance management involves establishing clear performance metrics, conducting regular evaluations, and providing constructive feedback to ensure continuous improvement and alignment with organizational goals. This role requires setting measurable objectives, tracking progress, and identifying development opportunities for team members. Additionally, it entails addressing performance gaps through targeted coaching and performance improvement plans, while recognizing and rewarding high achievers to foster a culture of accountability and excellence. Strong analytical skills and the ability to interpret performance data are essential for making informed decisions and driving strategic outcomes.
Create and oversee executive dashboards to ensure they remain accurate and up-to-date.
Monitor and report on key performance indicators and strategic goals to ensure alignment with organizational objectives.
Examine historical and current business data to identify patterns and evaluate operational effectiveness.
Facilitate the preparation and execution of quarterly and annual business reviews to evaluate performance, identify trends, and align strategies with organizational objectives.
Compile executive-level performance reports for the CEO, ensuring data accuracy and timely delivery.
Facilitate accountability by conducting performance discussions grounded in data-driven insights.
Overseeing strategic direction and operational excellence from the C-suite, this executive role demands visionary leadership to guide organizational growth, foster innovation, and ensure alignment with long-term objectives. The position requires a proven track record in executive management, exceptional decision-making capabilities, and the ability to inspire cross-functional teams while maintaining stakeholder confidence. Responsibilities include setting high-level policies, driving performance metrics, and cultivating a culture of accountability and high performance. Collaboration with board members, senior leadership, and external partners is essential to advance the company’s mission and sustain competitive advantage.
Spearhead the Office of the CEO, transforming it into a high-caliber execution powerhouse.
Oversee the strategic agenda and priorities set forth by the CEO, ensuring alignment with organizational objectives and facilitating effective execution.
The CEO’s focus will be safeguarded through the careful screening and prioritization of incoming issues.
Collaborate with leadership to streamline executive communications while fostering robust stakeholder relationships.
Develop strategic presentations, executive board documents, and concise briefing notes.
Foster connections with executives both within and outside the organization.
Business growth and organizational transformation initiatives are key responsibilities, requiring a strategic focus on enhancing operational efficiency and driving sustainable development.
Spearhead and oversee a range of high-priority strategic initiatives, including:
We are seeking a dynamic Strategic Partnerships professional to cultivate and manage high-impact alliances that drive business growth and innovation. This role requires a proven track record of identifying, negotiating, and executing strategic partnerships, along with the ability to align cross-functional teams to achieve mutual objectives. Key responsibilities include developing partnership strategies, building strong relationships with key stakeholders, and ensuring the successful implementation of collaborative initiatives. The ideal candidate will possess exceptional communication and negotiation skills, a deep understanding of market trends, and the capacity to analyze partnership performance to maximize ROI. Experience in a similar role within a fast-paced environment is essential, as is the ability to thrive in a collaborative, results-driven culture.
We design and implement Continuous Improvement Programs to drive operational excellence and enhance productivity. These initiatives involve analyzing current processes, identifying inefficiencies, and developing tailored solutions to streamline workflows and reduce waste. Key responsibilities include leading cross-functional teams, conducting data-driven assessments, and fostering a culture of continuous enhancement. Candidates must possess strong analytical skills, proficiency in process mapping tools, and experience with methodologies such as Lean, Six Sigma, or similar frameworks. A proven ability to drive change, collaborate with stakeholders, and deliver measurable results is essential for success in this role.
We are seeking dynamic individuals to identify and pursue new business development opportunities, fostering sustainable growth and expanding our market presence. The ideal candidate will possess a proven track record in sales, business development, or a related field, accompanied by strong interpersonal and negotiation skills. Additionally, proficiency in market research and strategic planning is essential, alongside the ability to build and maintain strategic partnerships. This role demands exceptional communication abilities, both written and verbal, to effectively engage with stakeholders and drive successful deal closures. A bachelor’s degree in business administration, marketing, or a comparable discipline is required, with relevant certifications viewed favorably.
We are currently seeking candidates who are prepared to relocate and contribute to key infrastructure initiatives. The ideal applicant must meet all established requirements and fulfill responsibilities associated with these transformative projects. Proficiency in relevant areas is expected, along with a commitment to excellence in execution.
Seeking candidates with a minimum of three years in a relevant field, a bachelor’s degree in a related discipline, and proficiency in industry-specific tools and software. Applicants must demonstrate strong problem-solving abilities, excellent communication skills, and a track record of meeting deadlines. Responsibilities include collaborating with cross-functional teams, analyzing complex data, and developing strategic solutions to enhance operational efficiency. The ideal candidate will exhibit leadership qualities, adaptability to evolving industry trends, and a commitment to continuous professional development.
Requires 8 to 15 years of progressively responsible professional experience.
With a minimum of five years of extensive experience in senior leadership, strategic planning, operations management, consulting, project management, or serving as a Chief of Staff, the ideal candidate will bring a wealth of expertise to this role.
Proven track record collaborating with C-level executives, including CEOs, founders, managing directors, and senior leadership teams.
Proven track record of effectively spearheading cross-functional initiatives and driving comprehensive business transformation projects.
Demonstrates a strong capacity to prioritize and execute multiple tasks efficiently within a dynamic setting.
Seasoned in designing, implementing, and tracking Key Performance Indicators (KPIs), as well as creating and maintaining executive dashboards and performance review frameworks.
Preferred:
Candidates should possess prior experience in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations.
Experience in scaling businesses and managing growth initiatives.
Proficiency in corporate governance frameworks and the preparation of executive board reports is required.
Others:
The Chief of Staff will serve as the pivotal leader responsible for guaranteeing that no essential priorities are overlooked while driving the organization’s consistent execution of strategic initiatives into tangible outcomes.
This description defines the role as a senior executive leadership position, distinct from the responsibilities typically associated with executive assistants or administrative support functions.
Qualified applicants are encouraged to submit their current resume via email to jobs@smile360ng.com, ensuring the job title is included in the subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years
