Monday through Friday, the schedule runs from 8:00 AM to 6:00 PM, with occasional weekend work required as needed.
The position involves overseeing key operational processes to ensure efficiency and alignment with organizational goals. Responsibilities include managing team performance, implementing strategic initiatives, and fostering collaboration across departments. Candidates must possess a minimum of five years of relevant experience, strong leadership capabilities, and exceptional problem-solving skills. A bachelor’s degree in a related field is required, while advanced certifications or degrees are preferred. Proficiency in industry-specific software and tools is essential, along with the ability to analyze data and drive informed decision-making. The role demands adaptability, excellent communication, and a proactive approach to addressing challenges.
This position serves a dual purpose, blending client relationship management with strategic business development. Your responsibilities will include overseeing and coordinating cryogenic transport logistics and fertility concierge services for clients across Nigeria and internationally, while simultaneously contributing to business expansion by identifying and securing new partnerships and client accounts.
Oversee and execute core responsibilities that encompass a broad spectrum of operational, strategic, and administrative tasks essential to the role. Ensure adherence to company policies, procedures, and industry regulations while maintaining high standards of accuracy, efficiency, and professionalism in all activities. Collaborate with cross-functional teams to align objectives, streamline processes, and drive continuous improvement initiatives. Prepare and present detailed reports, analyses, and recommendations to stakeholders to support data-driven decision-making and organizational growth. Act as a key point of contact for internal and external parties, fostering strong relationships built on trust, transparency, and accountability.
Coordinate and oversee the execution of cryogenic shipments, both domestically and internationally, while ensuring the seamless provision of concierge services.
Act as the main liaison for current clients, consistently delivering outstanding service to enhance their experience.
Identify, engage, and establish collaborations with new clinic partners, referral networks, and individual clients.
Facilitate the expansion of CML’s footprint throughout Nigeria and extend its reach to additional markets.
Maintain precise documentation and ensure seamless communication among internal teams and external partners.
Visit clients and partners as required, both within the country and abroad, to conduct essential meetings and strengthen professional relationships.
Seeking a candidate with a minimum of five years’ experience in a similar role, proficient in project management methodologies, and holding a degree in Business Administration or a related field. Ideal applicants must demonstrate strong leadership skills, exceptional organizational abilities, and the capacity to collaborate effectively with cross-functional teams. Familiarity with industry-standard software and tools, along with a commitment to continuous professional development, is essential. The position requires a proven track record of successfully delivering projects on time and within budget while adhering to quality standards.
A bachelor’s degree in any related discipline is required, with a preference for candidates holding qualifications in healthcare or a closely aligned field.
Seeking candidates with 1 to 3 years of hands-on experience in client-facing, sales-driven, or coordination-focused positions.
Demonstrates flexibility to undertake domestic and international travel with minimal advance notice.
Dependable internet connectivity is essential, alongside the capacity to perform duties productively both in the field and remotely.
Effective communication, collaboration, and organizational abilities are essential for this role.
Delivers outstanding service with enthusiasm and a proactive, can-do approach.
A background in healthcare, medicine, or the fertility sector is highly advantageous.
Why consider joining our team? We offer a dynamic and collaborative environment where innovation and excellence are celebrated, both individually and collectively. Our organization fosters professional growth through continuous learning opportunities, mentorship programs, and a commitment to work-life balance. By becoming part of our team, you’ll contribute to meaningful projects that drive impactful change, supported by cutting-edge tools and a forward-thinking culture. Together, we create solutions that shape the future while upholding integrity, diversity, and inclusivity in everything we do.
Join a rapidly expanding global medical logistics enterprise, playing a pivotal role in its continued growth and success.
Work across exciting global corridors in a unique and specialist industry
A versatile, field-based position offering significant opportunities for professional advancement and growth.
We offer a collaborative team setting where employees can develop alongside the company, fostering both personal and professional growth.
Interested applicants are requested to submit their CV along with a concise cover letter to contact@cryomedicallogistics.com, ensuring the subject line reads “Client Development Officer — Nigeria.”
Qualifications
BA/BSc/HND
Experience Required
1 year
