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B2B Sales Associate Manager, Quality Monitoring and Knowledge Management
Job Description Engage clients/business and establish relationships with corporate entities to make bulk purchases from konga.com; responsible for responding to inbound requests, prospecting new companies-including new and existing clients, qualifying potential opportunities, attending presentations and closing deals.Reporting Line Vice President Marketplace ExpansionDuties & Responsibilities • Meet and exceed new business development sales targets• Recognize and…
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Manager, Marketplace Eco System Software Engineer Front-End Developer
Job Description The Marketplace Ecosystem Manager will be responsible for identifying lucrative markets and commercial silos and ensuring free flow of commerce through acquisition of service providers and ensuring marketplace trading continuity.Reporting Line Acquisition Officers Duties & Responsibilities The Role: Liaise with the merchant acquisition department to identify lucrative markets across Nigeria Leads strategic acquisition…
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Business Analyst
Skills strongly desired include but not limited to: Preferably someone with at least 4 years work experience; Excellent with business analysis; Excellent in analyzing and interpreting data; Excellent in the use of advanced formulas on Microsoft Excel; Good interpersonal and communication skills; Flexible and able to work under pressure Qualified candidates should send their cvs…
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JUNIOR BUYER (FASHION)
JOB DESCRIPTION Assisting Category Manager Shop Merchandising Creating Attribute sheets Vendor Management Working Closely with Inbound Team/ Production to ensure goods received are sorted and live in record time. QUALIFICATION/SKILLS BSc with any recognized Higher Institution. 1-2 years experience in same role, merchandising or related role. Good customer service skills (strongly desired). Excellent Analytic skills…
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Dispute Resolution Specialist Head, Administration
Job Description The role is responsible for attending to escalations from customers regarding disputes on Third-Party seller products. This includes delivery confirmation disputes between buyer and seller, defective items, wrong delivery, product description issues, quality issues. The Dispute specialist is to ensure that in the process of mediating between both parties, a win-win solution is…
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Affiliate Manager
Reporting Line N/A Duties & Responsibilities • Optimize all aspects of the affiliate program through established and new networks.• Training affiliates and working to improve the program • Day-to-day communication with affiliates and providing them with customer support. • Send out emails and newsletters and answer queries to help affiliates successfully market the company’s product…
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KongaPay Supervisor
Job Description The KongaPay Supervisor must foster an environment of continuous improvement while developing and inspiring his/her team to improve performance in a way that creates an excellent customer experience. He/she will also be responsible for driving and implementing the tactical initiatives of the KongaPay support strategy; for ensuring quality service experience is delivered to…
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Head, Administration
Job Description The Head, Admin will be responsible for overseeing the management of Konga property and assets, transport, warehouse and logistics as well as general administrative services.The job holder is required to oversee the overall daily office operations, improve administrative processes and policies, manage administrative staff and participate in long-term organizational planning. Reporting Line: Director,…
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Trust and Safety Specialist Lead, Trust and Safety
Job Description The Trust & Safety Specialist will drive operational performance within the team, while gaining exposure to relevant issues affecting other teams at Konga including Dispute Resolution, Retail, Marketplace, and Production.He/She will also have the responsibility for achieving targets related to resolving escalated customer disputes appropriately and in a timely fashion, investigating cases involving…
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Email Marketing Strategist Manager, Strategic Merchant Acquisition Social Media Manager Copy Writer/Social Media Officer
Job Description The Email Marketing Strategist is responsible for the Digital marketing strategy of the organization. He is involved in strategic plan development (to include conducting research, making marketing recommendations and creating media plans) and developing account opportunities. Duties & Responsibilities • Responsible for implementing all marketing/retail product landing pages on web, tablet and mobile.•…