In the Pastry Chef’s absence, the incumbent is responsible for overseeing and assisting in the preparation of all baked goods, including pastries and desserts, adhering strictly to established recipe cards and methods.
Ensure that all kitchen, restaurant, and room service outlets consistently receive the necessary quantities of baked goods, pastries, and desserts.
Ensures each baked item, pastry, and dessert maintains visual appeal and allure through routine inspections and taste evaluations.
Assist the Pastry Sous Chef in reviewing daily function sheets and the daily menu to confirm that production levels align with requirements.
Craft intricate decorative centerpieces tailored for Outlets and Banquets events.
Ensures strict adherence to portion control policies and standard plating instructions.
Assist the Pastry Sous Chef in the preparation and upkeep of the Recipe and Photo Album, ensuring all entries are accurate, current, and visually documented.
Maintains a current understanding of emerging products and industry developments.
Collaborate with the Pastry Sous Chef to design and implement structured training programs, as well as facilitate hands-on learning experiences for Pastry kitchen staff.
Establishes and sustains productive relationships with employees to foster a positive and collaborative work environment.
Assist the Pastry Chef in maintaining and updating the standard recipe file for all baked goods, pastries, and confectionery items to ensure consistency and quality.
Craft a refined selection of recipes through the “Cooking with Style” approach, emphasizing culinary elegance and innovation. Demonstrate proficiency in designing diverse, visually appealing dishes while adhering to contemporary food trends and dietary considerations. Collaborate with team members to curate seasonal menus that balance creativity with practical execution. Ensure each recipe aligns with brand standards, nutritional guidelines, and customer preferences. Maintain meticulous documentation of ingredients, techniques, and plating instructions for consistency and training purposes.
Compilation of import items along with their corresponding costs.
The pricing for the available items varies based on specifications, quantities, and market conditions. Potential candidates should have a strong background in cost analysis and financial modeling to evaluate expenditures accurately. Responsibilities include assessing itemized costs, comparing supplier quotes, and ensuring budget compliance. Proficiency in data management tools and spreadsheet software is required, along with the ability to interpret complex financial reports.
The position demands meticulous attention to preparation time, ensuring all tasks are executed efficiently within allocated schedules. Candidates must demonstrate exceptional time management skills and the ability to prioritize responsibilities effectively. The role involves coordinating schedules, adhering to deadlines, and maintaining productivity while balancing multiple demands. Proficiency in planning and organizational tools is essential to meet the outlined requirements and deliver results in a timely manner.
Assist the Pastry Chef with menu planning and preparation as required.
Ensures the proper handling and maintenance of all pastry equipment and utensils within the section while upholding the highest standards of hygiene and sanitation.
Assist the Pastry Sous Chef in training team members within their designated section on the “Clear as you Go” and “Pick as you Drop” operational methods to maintain efficiency and organization.
Ensures that pastries are maintained in a clean, organized manner at all times.
Ensures full adherence to the established Health and Safety Policy.
Provide support to the Pastry Sous Chef in developing and executing the section’s budget and establishing performance objectives.
Attend the following scheduled meetings in the absence of the Pastry Chef or their designated representative: a. Food & Beverage meeting, b. Departmental communication meeting, and c. Training coordinators meeting.
Support the Pastry Sous Chef in upholding the high rating of the pastry section on Caps by providing assistance and guidance as needed.
Consistently uphold and elevate the GSI rating by delivering exceptional service quality and addressing customer feedback promptly.
Acquire a comprehensive understanding of the outlined procedures and protocols.
In the event of a fire at the hotel, all staff must adhere to established emergency protocols to ensure guest and employee safety. Upon detecting a fire or receiving an alarm, employees are required to immediately activate the nearest fire alarm and contact the front desk or emergency services. Guests must be promptly informed and guided to the nearest safe exit, following a designated evacuation route. Staff assigned to fire safety roles must verify that all areas are evacuated and assist any individuals needing additional support. Regular fire drills will be conducted to reinforce preparedness, and employees must participate in training sessions to remain updated on emergency procedures. Compliance with these guidelines is mandatory to minimize risks and maintain a secure environment for all.
A robust crisis management system is essential for organizations to effectively navigate and mitigate potential threats. Such a system should encompass proactive measures to identify risks, rapid response protocols to address incidents, and comprehensive recovery plans to restore normal operations post-crisis. Key requirements include a dedicated crisis management team, clearly defined roles and responsibilities, and regular training to ensure readiness. Additionally, the system must integrate real-time monitoring tools, reliable communication channels, and data-driven decision-making processes. By implementing these components, organizations can minimize disruptions, protect stakeholders, and maintain operational resilience in the face of adversity.
Administers prompt and appropriate first aid measures in accordance with established protocols to address injuries, illnesses, or medical emergencies that may arise in the workplace.
The organization implements comprehensive procedures to ensure adherence to health and safety policies, safeguarding employees and visitors. These protocols include regular risk assessments, emergency preparedness measures, and mandatory compliance with regulatory standards. Employees are expected to participate in mandatory training sessions and promptly report any hazards or incidents. The company maintains rigorous enforcement of safety protocols, conducts routine inspections, and fosters a culture of accountability to mitigate workplace risks. All staff must comply with established safety guidelines to uphold a secure and productive work environment.
Hotel security procedures encompass a range of measures designed to safeguard guests, staff, and property. Access control is implemented through key card systems, surveillance cameras, and on-site personnel to monitor entry and exit points. Regular patrols are conducted to deter unauthorized activity, while emergency protocols—including fire drills and evacuation plans—are established and practiced. Staff receive training in conflict resolution, first aid, and recognizing suspicious behavior to ensure a rapid and appropriate response to incidents. Additionally, secure storage options, such as safes in guest rooms and lockers at reception, are provided to protect valuables. Collaboration with local law enforcement and adherence to industry regulations further strengthen the comprehensive security framework.
Demonstrates a comprehensive understanding of hotel operations, amenities, and services, including guest room features, dining options, recreational facilities, and local attractions. Applies this expertise to effectively communicate hotel offerings to guests, ensuring they are fully informed about available services and accommodations. Maintains awareness of industry trends, competitive offerings, and property-specific details to enhance guest satisfaction and promote upsell opportunities.
Hotel standard manuals are meticulously crafted to outline comprehensive environmental procedures, ensuring adherence to industry regulations and sustainable practices. These documents detail protocols for waste management, energy conservation, water usage, and eco-friendly initiatives, providing staff with clear guidelines to minimize the hotel’s ecological footprint while maintaining operational excellence.
Holds monthly gatherings with team members in the culinary department to facilitate information exchange.
Ensure adherence to established staff discipline standards at all times, fostering a professional and productive work environment.
Conducts additional responsibilities and unique initiatives in alignment with organizational goals as designated.
PERSONAL REQUISITE
Proficient in English with strong verbal and written communication skills; multilingual proficiency is an added advantage.
A high school diploma or equivalent qualification would be considered advantageous.
Several years of hands-on experience in comprehensive operational management is required.
Proficient in utilizing software applications as specified for the role.
Professional demeanor and polished presentation are essential requirements for this role. Candidates must adhere to a professional dress code at all times, reflecting the company’s standards and industry norms. Maintaining a neat, well-groomed appearance is non-negotiable to uphold the organization’s image and ensure alignment with client expectations. Attention to grooming, hygiene, and attire is critical to projecting confidence and professionalism in all business interactions.
The uniform must be worn with pride and professionalism, reflecting the standards of the Hotel at all times. Employees are solely responsible for maintaining the uniform in a clean, well-kept, and properly maintained condition, ensuring it remains in good order. Any damage or excessive wear caused by careless, deliberate, or negligent handling will result in the employee covering all associated expenses for repairs, replacements, or additional cleaning beyond regular maintenance. Compliance with Hotel grooming and appearance standards is mandatory.
Qualifications
OND , Vocational
Experience Required
2 years
