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Home Jobs Lagos Director of Culinary & Beverage Operations

Director of Culinary & Beverage Operations

Hyatt  · Hotels & Restaurants

Full Time Lagos
Lagos
Deadline: 7 September 2026
Posted June 8, 2026

The position involves overseeing key operational responsibilities, ensuring alignment with organizational goals while fostering team collaboration and efficiency. Candidates must demonstrate proficiency in strategic planning, problem-solving, and stakeholder management, supported by strong analytical and communication skills. Experience in a similar role within the relevant industry is preferred, along with the ability to adapt to evolving business demands. The role requires a proactive approach to driving performance, optimizing workflows, and maintaining high standards of accountability. Qualifications include a relevant degree or equivalent experience, with a track record of delivering measurable results in previous positions.

The Director of Food & Beverage leads all Food and Beverage operations throughout the hotel, focusing on delivering outstanding guest experiences, optimizing operational performance, and driving profitability.

This position offers strategic leadership across various operational areas, including restaurants, bars, banquets, room service, and catering, ensuring adherence to brand standards while fostering revenue growth.

Oversee and execute a comprehensive range of duties, including but not limited to strategic planning, team leadership, and operational management to ensure organizational efficiency and goal attainment. Serve as the primary point of contact for cross-functional collaboration, fostering seamless communication and alignment between departments to drive project success. Develop and implement policies, procedures, and performance metrics to enhance productivity, compliance, and overall workplace standards. Analyze complex data sets to identify trends, mitigate risks, and optimize processes, delivering actionable insights to senior leadership. Mentor and develop team members through coaching, training, and professional development initiatives, cultivating a high-performance culture. Ensure adherence to legal, ethical, and regulatory requirements while maintaining accountability for financial and operational outcomes.

Provides strategic direction and oversight to ensure operational excellence, aligning processes with organizational goals while fostering a culture of efficiency and continuous improvement. Drives cross-functional collaboration to optimize performance, mitigate risks, and enhance productivity across all business units. Leads teams in executing high-impact initiatives, ensuring adherence to best practices and compliance with industry standards. Monitors key performance indicators to assess progress, identify gaps, and implement corrective actions as needed. Empowers employees through mentorship and development programs to cultivate leadership capabilities and drive sustainable growth.

Oversee the operations of all food and beverage outlets—namely restaurants, bars, banquet services, and in-room dining—to ensure seamless and high-quality guest experiences.

Deliver outstanding service that fully complies with established brand guidelines and expectations.

Oversee routine activities to uphold exceptional standards of quality, cleanliness, and guest experience.

Oversee the planning, organization, and control of financial operations to ensure accuracy, compliance, and strategic decision-making. Develop and implement financial policies, procedures, and systems to optimize resource allocation and improve efficiency. Prepare and analyze detailed financial reports, including budgets, forecasts, and variance analyzes, to support leadership in making informed business decisions. Ensure adherence to regulatory standards and internal controls while managing cash flow, investments, and financial risk. Collaborate with cross-functional teams to align financial goals with organizational objectives and drive sustainable growth.

Prepare and oversee annual budgets, projections, and financial strategies while ensuring alignment with organizational objectives.

Evaluate revenue streams, expenditures, and overall profitability to identify opportunities for efficiency improvements. Develop and execute strategic initiatives aimed at reducing costs while maintaining operational effectiveness.

Leverage inventive promotional tactics, strategic menu design, and upselling techniques to maximize revenue generation.

Crafting exceptional moments for our guests lies at the heart of this role, ensuring their stay exceeds expectations through attentive service and personalized attention. Responsibilities encompass greeting visitors warmly, addressing inquiries, and resolving any concerns promptly to maintain a seamless experience. Candidates must demonstrate strong interpersonal skills, a keen eye for detail, and the ability to multitask efficiently in a fast-paced environment. Prior experience in hospitality or customer-facing roles is preferred, along with proficiency in relevant software for managing guest interactions. A commitment to fostering a welcoming atmosphere and upholding service standards is essential.

Deliver consistently exceptional guest service to uphold high standards of hospitality excellence.

Respond to VIP guests, address complaints, and manage special requests with professionalism and discretion.

Evaluate guest feedback systematically and introduce enhancements to services accordingly.

Experienced professionals are sought to guide and cultivate high-performing teams, fostering an environment of growth and collaboration. Responsibilities include mentoring staff, aligning individual and organizational objectives, and implementing strategies to enhance productivity and engagement. Strong interpersonal skills and a commitment to talent development are essential, along with the ability to inspire and motivate teams toward achieving shared goals. Familiarity with leadership frameworks and performance management is advantageous.

Identify, onboard, and mentor suitable candidates to join the Food & Beverage team, while providing ongoing guidance and professional growth opportunities to enhance their skills and performance.

Perform performance evaluations and provide coaching to enhance employee development and productivity.

Create an atmosphere that reinforces the company’s values and cultivates a collaborative, supportive workplace for all team members.

We are currently seeking a dynamic professional to lead the creation and refinement of innovative menu concepts and culinary experiences. This role entails comprehensive research, strategic planning, and hands-on execution to develop cohesive menus aligned with the brand’s identity and market trends. Candidates must demonstrate expertise in food trends, flavor profiling, and cost-effective ingredient selection, along with a keen understanding of dietary preferences and customer preferences. Responsibilities include collaborating with chefs, suppliers, and stakeholders, conducting market analysis, and ensuring operational feasibility while maintaining high standards of quality and consistency. Strong project management skills, creativity, and a passion for culinary innovation are essential for success in this position.

Partner with the Executive Chef to develop and refine menus, ensuring ongoing culinary creativity and innovation.

Develop and maintain menus that align with current market trends, adherence to quality standards, and achievement of profitability targets.

Ensures adherence to regulatory standards and internal policies while maintaining a secure work environment. Develops, implements, and monitors compliance programs to mitigate risks and ensure operational integrity. Conducts regular audits, inspections, and training sessions to promote safety awareness and regulatory compliance across all departments. Collaborates with management and external stakeholders to address compliance gaps and implement corrective actions. Maintains accurate records, prepares reports, and provides guidance to leadership on compliance-related matters. Requires strong analytical skills, attention to detail, and knowledge of relevant laws and regulations. Excellent communication and interpersonal abilities are essential for fostering a culture of compliance and safety.

Maintain compliance with health, safety, and hygiene standards at all times.

Ensure adherence to all applicable local regulations and organizational guidelines.

Collaborate closely with the Sales and Marketing teams to align strategies, ensuring seamless execution of initiatives and campaigns. Facilitate communication between departments to optimize lead generation, brand awareness, and revenue growth. Analyze market trends, customer insights, and performance metrics to inform strategic decisions and improve campaign effectiveness. Work with cross-functional teams to develop and implement integrated marketing plans, including digital, print, and event-based promotions. Track and report on key performance indicators (KPIs) to measure success and identify areas for improvement.

Collaborate closely with the Sales & Marketing teams to strategize and execute Food & Beverage (F&B) promotions, events, and banquet initiatives.

Devise strategic initiatives aimed at expanding market share and enhancing brand recognition.

Seeking a candidate with a minimum of five years of relevant experience in the field, complemented by a Bachelor’s degree in a related discipline. Strong analytical skills and proficiency in data interpretation are essential, along with exceptional written and verbal communication abilities. The ideal applicant will demonstrate a track record of leadership, problem-solving, and the capacity to thrive in a fast-paced environment. Familiarity with industry-specific software and tools is required, and prior project management experience is highly valued. Additionally, the ability to collaborate effectively within cross-functional teams is a must.

A bachelor’s degree in hospitality management, business administration, or a comparable discipline is required.

With a minimum of 8 to 10 years of hands-on experience in Food & Beverage operations, including a track record of 3 to 5 years in a leadership capacity, you will bring a wealth of practical expertise to this role.

Financial proficiency coupled with operational insight is required.

Dynamic leadership abilities, exceptional communication prowess, and strong interpersonal capabilities are essential for this role.

Demonstrated success in revenue generation and leadership of high-performing teams.

Applicants should possess international exposure within Europe or the Middle East.

go to method of application

To initiate your application, please utilize the provided link(s) on the company’s official website.

Qualifications

BA/BSc/HND

Experience Required

8 - 10 years

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