As a Relationship Manager, you will provide strategic leadership and guidance to cultivate and sustain customer relationships by delivering high-quality financial products and services that enhance customer value while reducing the bank’s exposure to costs and risk. You will be responsible for acquiring, managing, and retaining meaningful customer connections, leveraging your financial expertise to present tailored solutions that effectively address their evolving financial requirements.
Oversees and executes a variety of critical functions and responsibilities integral to the role, ensuring operational efficiency and adherence to organizational standards. Manages key tasks with precision, addressing challenges through strategic problem-solving and proactive decision-making. Collaborates across departments to align efforts with broader company objectives, fostering a cohesive and productive work environment. Drives performance through meticulous planning, resource allocation, and continuous process improvements. Maintains accountability for outcomes while upholding compliance with policies, regulations, and industry best practices.
Develop strategic work schedules aimed at prospecting and engaging potential customers to drive marketing initiatives.
Foster strong, positive relationships with existing clients while cultivating connections with potential customers to enhance brand reputation and trust.
Develop and document strategic outreach initiatives for the unit, ensuring comprehensive follow-up and analysis of marketing engagements.
Craft tailored credit solutions to meet customer requirements and develop or evaluate credit proposals in collaboration with the Group Head.
Ensure customers adhere to the terms stipulated in their credit agreements by actively overseeing and verifying compliance.
Present and advocate for proposals before the Credit Committee, ensuring clarity, thoroughness, and persuasive argumentation to secure approval.
Deliver hands-on coaching and skill development sessions to equip Account Officers with the necessary tools and knowledge for their roles.
Responsibilities include engaging with customers to finalize foreign exchange and credit rates within established bank parameters, aiming to optimize profitability for the institution.
Evaluate the unit’s performance in relation to established monthly, quarterly, and annual plans to ensure alignment with predetermined targets and objectives.
Develop the Unit’s yearly financial plan, ensuring it is consolidated and seamlessly integrated into the Group’s budget under the oversight of the Group Head.
Compile and deliver the Monthly Profitability Report (MPR) for the Unit to the Group, ensuring accuracy, clarity, and timely submission.
Accomplished Account Officer(s) under direct supervision will be evaluated based on performance metrics, adherence to established protocols, and contribution to team objectives. This role requires a commitment to maintaining accurate financial records, ensuring regulatory compliance, and supporting senior leadership in strategic decision-making processes. Key responsibilities include reconciling accounts, preparing detailed reports, and collaborating with cross-functional departments to optimize financial operations. Candidates must possess strong analytical skills, meticulous attention to detail, and proficiency in accounting software, along with a minimum of three years of relevant experience in a similar capacity.
Execute any additional responsibilities or tasks as directed by the Sub-Sector Head.
• Must have experience with both manual and automated testing methodologies, including Selenium, JUnit, and Testing.
• Requires proficiency in Java, Python, or C# for test automation.
• Should possess strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
• Needs familiarity with CI/CD pipelines, particularly Jenkins, Git, and Docker.
• Requires excellent communication skills to collaborate effectively with cross-functional teams and stakeholders.
• Must demonstrate a commitment to quality assurance best practices and continuous process improvement.
• Should hold a Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Requires at least 3 years of hands-on experience in software testing and quality assurance.
With a minimum of five years of banking experience, including at least two to three years in a team leadership role, candidates should demonstrate a proven track record in financial services.
A minimum of a bachelor’s degree in any field is required. Possession of an advanced degree or relevant professional certification will be viewed favorably.
Individuals must possess strong analytical skills and a demonstrated capacity to acquire knowledge and apply informed decision-making.
Demonstrate a consistently high level of attention to detail in all tasks and responsibilities.
Demonstrates a strong commitment to client satisfaction and achieving measurable outcomes with a results-driven approach.
Demonstrated proficiency in both oral and written communication is required.
Maintain a consistently professional demeanor in all interactions and environments.
Proficiency in treasury services products is considered advantageous.
Credit expertise encompassing financial accounting, commercial lending, industry insight, and loan structuring is required.
Proficiency in credit principles and the credit approval workflow is required, along with the capacity to collaborate effectively with business and risk officers, product partners, and clients to address credit requests and resolve related issues.
Demonstrated expertise in strategic planning, negotiation, and meticulous organization, with a strong capacity to prioritize tasks and oversee multiple client requests and projects simultaneously.
Qualification
A bachelor’s degree in any field is required, with a relevant master’s degree considered advantageous.
Membership in a recognized professional organization is required to maintain industry standards and foster ongoing professional development. This entails active participation in meetings, adherence to ethical guidelines, and engagement in continuous learning opportunities. Members are expected to contribute to the advancement of the field through networking, collaboration, and the sharing of best practices. Annual dues and compliance with membership criteria, including relevant certifications or experience, are mandatory to retain active status.
A professional certification that is widely acknowledged within the industry will be considered a valuable asset.
Seeking a candidate with a proven ability to analyze complex problems and develop innovative solutions. The ideal applicant will possess strong communication skills, both written and verbal, to effectively convey ideas and collaborate across teams. Proficiency in industry-specific software and tools is essential, along with a solid understanding of relevant regulations and compliance standards. The role demands adaptability to evolving technologies and methodologies, as well as the capacity to mentor junior staff and drive continuous improvement initiatives. A bachelor’s degree in a related field or equivalent experience is required, along with at least three years of hands-on experience in a similar role.
Exceptional proficiency in both verbal and written communication is required.
Demonstrates proficiency in credit management and marketing strategies, with the ability to analyze financial data, assess creditworthiness, and develop effective marketing campaigns to drive customer acquisition and retention. Requires experience in leveraging market research, consumer behavior insights, and promotional techniques to enhance brand visibility and revenue growth. Strong communication skills are essential for collaborating with cross-functional teams, presenting proposals, and negotiating terms with stakeholders. The role may involve overseeing credit risk assessment, managing customer relationships, and optimizing marketing ROI through data-driven decision-making.
Proven ability to analyze and interpret complex financial data with precision and insight.
Demonstrated proficiency in delivering effective presentations and a strong aptitude for solving complex problems are essential requirements for this role.
Accomplished professionals with a background in executive management and administrative oversight are sought to oversee daily operations, ensuring seamless coordination across departments. The ideal candidate will demonstrate strong leadership in strategic planning, resource allocation, and process optimization while maintaining compliance with organizational policies and regulations. Proficiency in budget management, staff supervision, and performance evaluation is essential, along with exceptional communication skills to liaise with stakeholders at all levels. This role demands meticulous attention to detail, problem-solving agility, and the ability to drive productivity through effective team collaboration.
Our role encompasses enhancing team dynamics and resolving interpersonal conflicts to foster a cohesive and productive work environment. Responsibilities include organizing team-building activities and implementing strategies to address and mediate disputes, ensuring a harmonious workplace where collaboration thrives. Strong interpersonal and communication skills are essential to facilitate these initiatives effectively.
Experienced coaches will mentor and guide team members to enhance their skills, performance, and professional growth through personalized feedback, goal setting, and continuous support. This role requires a deep understanding of motivational techniques, strong communication abilities, and a commitment to fostering a collaborative and high-achieving environment. Successful candidates will collaborate with leadership to identify development opportunities, track progress, and implement tailored development plans. Additionally, they will facilitate workshops, training sessions, and one-on-one coaching to address specific needs and drive measurable improvements. Expertise in performance analysis, constructive feedback delivery, and adaptability to diverse learning styles is essential.
A proven ability to lead and inspire others, fostering collaboration and driving impactful decisions that align with organizational goals.
Demonstrates strong proficiency in managing schedules, prioritizing tasks, and maintaining structured workflows to ensure efficient operations and timely project completion. Requires the ability to synchronize multiple activities, align resources effectively, and oversee collaborative efforts to achieve organizational objectives.
We offer a dynamic role emphasizing forward-thinking planning and long-term vision. The position requires a keen ability to align organizational goals with evolving market demands while fostering sustainable growth. Responsibilities include analyzing industry trends, identifying strategic opportunities, and driving innovation to maintain a competitive edge. Ideal candidates will possess strong leadership skills, a results-driven mindset, and the capacity to inspire cross-functional teams toward shared objectives. Experience in strategic planning, business development, or a related field is preferred, along with excellent analytical and communication abilities.
Entrepreneurship involves embracing ownership and initiative in driving projects, innovations, or business ventures forward with a proactive and self-directed approach. Taking ownership requires accountability for outcomes, decision-making authority, and a commitment to delivering results through resourcefulness, problem-solving, and adaptability in dynamic environments. Individuals who excel in this capacity demonstrate resilience, strategic thinking, and the ability to inspire teams while navigating challenges with confidence and creativity.
Proactively organize and prioritize tasks to ensure efficient time management and meet deadlines consistently. Demonstrate the ability to work independently with minimal supervision while maintaining high levels of productivity and accountability. Adapt quickly to changing priorities and manage workload effectively without compromising quality. Exhibit strong self-discipline and motivation to achieve both personal and team objectives. Maintain a proactive approach to problem-solving and continuous improvement in all responsibilities.
Maintains strong interpersonal skills to foster collaborative relationships with colleagues, clients, and stakeholders, ensuring effective communication and teamwork across diverse teams and organizational levels. Demonstrates empathy, active listening, and conflict resolution to navigate challenging interactions while upholding professionalism in all engagements.
Qualifications
BA/BSc/HND
Experience Required
5 years
